AT&T just gave me a new Motorola DSL box and I can't get my router to even find the internet which is active. I can only get the router install portion to go just to where it can't find the internet...what do I do?

https://media.tiscali.co.uk/editorial/help/PDF_files/30999_-_Huawei_FullGuide1_APlus.pdf AND http://help.talktalk.co.uk/app/answers/detail/a_id/1845/~/wired-connection-setup-for-d-link-dsl-2780

I definitely think the power surge could have killed it. If you rent your modem from your provider I would say have them send you a new one.

When you have DSL, all routers have to be configured for it. That means accessing the setup page and typing in your username and password that your ISP (Internet Provider) gave you. Have you done this?
Here is the manual:

http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_6.1.4_Rel_Notes.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Check your connections:

DSL-modem to telephone-jack (or cable-modem to cable-jack).

Ethernet cable from DSL-modem (or from cable-modem) to WAN port on your router.

Ethernet cable from LAN port on router to WAN port on your Airport.

Cut the power to the Airport, and then plug it back in, so that it restarts.

The connection should be, from the modem connect the ethernet cord to the INTERNET/WAN port of the router. And your PC to port 1 of the router as well. You can then run the setup CD That came with your router.

>> do i have to call my internet service provider to activate my modem?

Yes.

Each modem has a unique "address", and your I.S.P. uses that address to authorize each DSL-modem that tries to connect to their network.

Or, if the two of you live in the same house/apartment, you should just buy a "router". Then, both computers can connect to the router, and the router connects to the DSL modem, and both of you can "share" the monthly fee for the _one_ Internet connection.

i doubt it will work. most times the cable companies give you a modem/router all in one box. the problem is there in no inbound connection to recieve an internet signal other than the cable cord connection. with the dsl modem you will need a seperate router. they cost around $40-50 on avg

Your connection should be from DSL modem > internet port of Linksys router > Vonage phone adapter to port 1 of the router.

I tried for days with this so called easy instullation of a router , after I was so frustrated I could have flung it out the back yard. I gave in and just contacted a technician, even he told me that there is no way that it is easy.

To setup your router
first check..
Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active. If it is not, contact your Internet Service Provider. If it can go online,
to setup connection..
Step 1:
Connect the Broadband modem to the router’s WAN or Internet port.
Step 2:
Connect the computer to any available numbered port (1, 2, 3 or 4).
NOTE: In this example, we’ll connect the computer to port number 3.
Step 3:
Make sure the power adapter is plugged to an available power outlet.
Step 4:
check if you are able to go online wired..
if not your router has to be configured first,
config your router by running the setup cd and that would fix your problem..
let me no know in case if you have any problems ...