- If the automatic document feeder (ADF) does not pick up any pages at all, the rollers
inside the automatic document feeder need to be cleaned.
- If the automatic document feeder picks up multiple pages instead of single
sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document
feeder tray, and then press
Start Copy Black
to pull the pages through the
automatic document feeder. The plain paper releases and absorbs residue from the
rollers and separator pad.
NOTE:If the automatic document feeder does not pick up the plain paper, try
cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened
with distilled water.
If the problem persists, or the automatic document feeder does not pick up the plain
paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face
plate from the front of the automatic document feeder, access the pick assembly
inside the automatic document feeder, clean the rollers or separator pad, and then
reattach the face plate.
Please
Click on this link to know more in detail.
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