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Posiflex P7000 The cutter seems to be jamming, it prints 1 receipt doesn't cut, and it beeps to say no paper when there's a full roll, the only way we could keep using it is by re starting it (on/off) after printing receipt, how can we fix it?

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driver for pp-700011 for windows xp

Posted on Aug 08, 2008

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Why my printer is not able to cut recipt

Cutter blade may have some receipt paper jamming its movement. It is not a very powerful motor and easily jammed. Open the top and look closely for little cut pieces of paper. Clear out all the pieces and try to blow it out with canned air. Reboot system and check printer settings to make sure cutting function is set. Give it a try.

Mar 15, 2014 | Epson POS TMT88IV Thermal Receipt Printer

1 Answer

We have a Star TSP800 and when the last roll of paper ran out, we replaced it as we normally do. When we put a new roll in and shut the lid, the cutter usually comes across and the red error light switches...

Dear Star Customer

It sounds like you have a hardware issue. Please open the lid and take a photo of inside the printer and forward it to us at, it will help us find out what the problem it.

Best regards

Star Support.

Jul 16, 2011 | Star Micronics Receipt Printer TSP800...

1 Answer

How do i seperate the casing as the printer roll door is stuck and I need to find out why - I think I have removed all screws thanks

Open the front sliding door on the top (right in front of paper door)
Inside you will find a white wheel that rolls (looks like a gear)
Roll the wheel forward (towards you) about 50 times and that moves the cutter bar arms out of the way so that the paper door will open.---Instructions are on lid of paper door once you get it open--great place for the instructions--don't you think??

Sep 26, 2010 | Posiflex PP7000 Printer

1 Answer

In the paper and quality options I have only sheet or CD/DVD to select from. Roll option is not showing


The Roll Paper button cuts, feeds and returns paper to the printing position when the automatic cutter is used. When held down for three seconds, it reverses the roll paper out of the printer. The cutter can make either one cut precisely between images, two cuts with a margin between images or no cuts. The driver lets you select which method you prefer. The Utility program has an alignment option for the cutter that you should use whenever you reinstall the cutter.
Please let me know if this does not help else please accept it.

Thank You for contacting

Mar 17, 2010 | Epson Stylus Photo 1400 Printer

1 Answer

The error light on the Epson TM-T88IV keeps flashing whats wrong with it?

The following is from the Epson Users Manual:
No lights on the control panel
Check the power supply cable connections and the power outlet.
ERROR LED on (not flashing) with no printing
If PAPER OUT is on, the roll paper is not installed or is near the end.
If PAPER OUT is off, the printer cover is not closed properly.
ERROR LED flashing with no printing (and no paper jam)
Printing stops if the head overheats and resumes automatically when it cools.
If overheating is not the cause, turn the printer off, and after 10 seconds, back on.
Removing Jammed Paper
Do not touch the thermal head because it can be very hot after printing.
1. Turn the printer off and press the cover open button.
2. Remove jammed paper, reinstall the roll, and close the cover.
3. If paper is caught in the cutter and you cannot open the printer cover, open
the cutter cover as shown in illustration J.
4. Turn the knob until you see a triangle in the opening. This returns the cutter
blade to the normal position. There is a label near the cutter to assist you. See
illustration K.
5. Close the cutter cover.
6. Open the printer cover and remove the jammed paper.
Cleaning the Thermal Head
After printing, the thermal head can be very hot. Be careful not to touch it and
to let it cool before you clean it. Do not damage the thermal head by touching
it with your fingers or any hard object.
Turn off the printer, open the printer cover, and clean the thermal elements of the
thermal head with a cotton swab moistened with an alcohol solvent (ethanol, or
Epson recommends cleaning the thermal head periodically (generally every
3 months) to maintain receipt print quality.

It sounds like your print head is overheating. Clean as instructed above.

Oct 23, 2009 | Epson TM T88 Thermal Printer

1 Answer

Auto cutter does not cut automatically

TM 220a and TM 220b should come with auto cutters
You have to unscrew the metal tab under the printer, you will find two sets of DIP switches. upper one is DWS 1 and the lower one is DWS 2. On DWS 2 you need to have jumper #2 ON. this enables or activates the auto cutter on printers. Good luck...

Jun 08, 2009 | Epson TM-U220 Matrix Printer

4 Answers

How to auto tear paper after printing receipt is completed.

moz-screenshot-2.jpgIf you are using the generic driver you can get the code from site or try this


executes full or partial cut. HEX 1D 56 m

DEC 29 86 m

m = 0, 1, 48 or 49 cuts paper


feeds paper and executes full or partial cut. HEX 1D 56 m n

DEC 29 86 m n

m = 65 or 66 feeds paper to (cut position + [n x (vertical motion unit)]) and cuts the paper
n = 0 to 255


Apr 08, 2008 | Epson TM-T88III Thermal Printer

1 Answer

Frequent Paper Jams

The only suggestion I could make may be obvious but my experience has taught me that you need to make sure the paper is installed correctly, especially with double ply paper. We have learned that the yellow receipt copy ply must be attached properly to the green roller so that the double ply paper from the roll feeds correctly through the print roller. Also make sure the double ply roll paper is not loose coming off the roll that feeds to the print roller.

Nov 20, 2006 | Ithaca (93+PRJ11) Matrix Printer

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