Started with a clunk, now won't come out of spin cycle
We moved our washer to new house. No shipping bolts were found, were very careful during transport. Worked fine for 2 weeks, then it made a clunk clunk, when it would in the middle of a wash, when it it would start up spin but still worked.
Now the clunk still happens, but a 1.5 hour wash lasts 14 hours, it can't get out of the intermittent spin, it spins and spins. Ready to toss it and buy LG.
PS. called a service guy, he read the manual, reprogrammed the clock, and removed a penny from the filter. No difference. Warranty expired 3 months ago. It just doesn't pay to have expensive stuff, buy cheap and replace often, everything is disposable.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Make sure machine is level and all four leveling legs are solidly touching floor at the same time. Make sure leveling leg locking nuts are screwed up to lock legs in place. Check floor for firmness. (try bouncing up and down in front of washer to see if the floor has excessive give.) You may need to re-inforce floor. Wash larger loads. On bulky items, use a lower spin speed. You can re-spin at a higher speed after cycle is complete if you want them spun out better. (some models have a pump and spin only setting, on others, just turn on the power and then only touch the spin speed button to select a 14 minute pump and spin only cycle, then touch the start button.) The only other thing is that the new LG washers use a balance ring now, which makes the machine perform much smoother. (I know because I gave my old LG to my son and replaced it with the newer model, which now runs much quieter, in the exact same location as the old one.)
first of all if this is a new washer you need to make sure all the shipping straps or bolts are off. one way to find out is to open the door reach and grab on to the tub it supposed to be able to move up down and side to side. if not then the shipping bolts has not been removed.
support bracket that supports the tub is breaking. stick your hand inside and push up and down and see if its coming apart. if u look at it when it runs does it wobble?(the tub) if not take a look at the pulley on the back and see if its wobbly.
take the shipping materail out,,remoce the 4 bolts on back of machine,,the washer should of came with a little wrench...after removing shipping bolts put the 4 white sluggs or vcaps in hole ,,pull bolts with rubber or plastic grommet..onthejob
Normal these mean unbalance load of clothes. Try to balance it with heavy clothes opposite each other. The fabric that hold more water tend to be heavier during the spin cycle. Also try not to overload the machine by washing clothes just half to 3 quarters full
For all those who say they recently bought the machine, the cause of the machine "walking across the floor" and vibrating violently is the packaging bolts on the back of the machine that were supposed to be removed when the machine was installed (why it says remove packaging bolts in the installation manual). These packaging bolts hold the suspension steady and firm during shipping but MUST be removed before operating the machine. When these packaging bolts (I think there are four total, some up to 6 inches long penetrate the rear of the machine) are removed, they allow the suspesion to absorb the vibration.