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HP LASERJET 3380

Dear ALL

Facing problem with HP ALL-IN ONE PRINTER 3380;
It is showing SCANNER ERROR INTERMITTENTLY

Description: After powering on SCANNER BULB WARMING UP screen will come,2minuts latter the error is comming;
I confirmed scanner cable-ok;what may be the problem;pls give me some tips to solve the problem

Rgds
Jigin

Posted by on

  • 1 more comment 
  • jigin Dec 07, 2007

    Thanks for replay;

    actually i already tried by cleaning lense and mirrors;after that it works for some hours;but again after restarting, the problem is comming (intermittently),what may be the other causes.pls

  • jigin Dec 12, 2007

    PROBLEM SOLVED BY CHANGING THE SCANNING ASSEMBLY



    Thanks

  • audrey110 Jul 06, 2008

    My copy function has decided to break down and I do not know why. When I press copy, the error message I get is 'device is busy try again letter' and then it defaults to scanner error and the cancel button just blinks orange until I print. What should I do to get the copy function working again?

    Thanks

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  • Expert
  • 208 Answers

You may want to remove the glass and clean the underside of the glass and the lamp, also whatever mirrors and lenses there may be. It sounds like it is not setting up properly and the glass and mirrors getting hazy can cause that.

Posted on Dec 07, 2007

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Note this a not something users can repair themselves. It is a fault with scanning motor. may need motor or whole scanning assembly to be replaced. Only service centre can perform this.

HP LaserJet 4200 and 4300 Series Printers - Numerical Error Messages 52.XY PRINTER ERROR For help press? alternates with 52.XY PRINTER ERROR To continue turn off then on

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