Question about ATI RADEON X600 Pro, (128 MB) PCI Express Graphic Card

8 Answers

ATI Mobility Radeon X600 (PCI Express?), in an HP Pavilion zd8000 Notebook.

Back in 2005 I purchased an HP Pavilion zd8000 Notebook. The notebook has worked very well all along and I love it, but now I have a problem with the video and I can’t seem to be able to get a resolution for it from HP’s so called “tech support” in India, and since I don’t seem to be able to contact anyone directly for tech support in the States, I’m hoping that I can get a fix from someone else, as I know there are more knowledgeable people on the net than from any vendor, so hopefully you guys are it.

These are my computer details:

  • HP Pavilion ZD8000 Notebook
  • Pentium 4 CPU / 3.60 GHz
  • Windows XP Professional (SP2)
  • 2 GB Ram
  • 100 GB Hard Disk
  • CD/DVD Writer
  • ATI Mobility Radeon X600 w/256 Mb Ram
  • Wireless (and a whole lot of other stuff).
My problem is as follows:
When I boot, and right after XP’s logo goes off, the screen goes blank, the bottom half of the screen flickers with black and white small rectangles for a minute or two, then it finally presents the windows desktop, but with the following error:

VPU RECOVER was unable to fully recover from a hardware deadlock and has switched to software rendering. To restore hardware rendering, you must restart your computer. Do you want to restart your computer now? YES or NO”.

Windows error reporting tells me to notify Microsoft. When I view their explanation of the error, it says the following:
“Error message: STOP 0X000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)”
“ATI2DVAG” device driver got stuck in infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly
STOP: 0X000000EA (0X89AEB378, 0X89B138A0, 0XF78CACBC, 0X00000001” There are two options you can use to try to fix the problem. If the first option doesn’t work, then try the second”

“Option 1: Install the most current device driver for your video card” (I have, problem still the same)
“Option 2: Manually decrease Hardware Acceleration for your video adapter” (done that until there’s no acceleration left at all, problem persists).

So, obviously I have a bad video adapter. Since the notebook is out of warranty, I don’t want to pay big bucks to replace the video (HP wants $500 for a new one), so I need to know the following before I decide what to do: Is the video adapter an actual physical mini card in the notebook, or is it software embedded in the system board? (Again, Indian “techs” couldn’t tell me). Also, if I have to replace it (whether it is a board or software), I would probably want a different brand (Nvidia maybe?) with new video technology, so can a different one be installed on this notebook model?

That’s my problem, sorry for the lengthy explanation, but I’m so frustrated with this, I just need an expert opinion. Anyway, I would greatly appreciate any help, as I’m running out of options.

Thanks in advance,

Jess
(Jr0824@comcast.net).

Posted by on

  • 3 more comments 
  • eltury Dec 07, 2007

    Tom,

    Yes to both...tried it in safe mode and deleted driver(s) before upgrading (more than once, as I tried every driver HP threw at me)... no fix.



    What about my question on different adapter?



    if the ATI is built into the board, does the board accept any other than ATI?



    If not, where do I get the board replaced? (Not HP, please)



    Thanks!

  • eltury Dec 09, 2007

    I guess Tom is not going to answer anymore. I must need the "Premium Assistance Plan" to really get a solution.



    Oh well, that's how business works, so I guess I'll keep trying...



    thanks anyway!

  • eltury May 24, 2008

    Pnorbert, this is what I've done so far:



    I downloaded the latest ATI Catalyst (the video driver only, no CCC) from DriverHeaven, as well as the "modder" file. I followed the steps in your email, but it didn't work. I deleted all traces of the files and started over by following "DriverHeaven's" very detailed instructions, but no luck either, this is what happens:



    I run the ATI driver setup, but stop it as soon as it unzips, according to their instructions. This unzips the "inf" file(s) to a new directory "C:\ATI\Support\" that it creates.



    Then I run the "modder" against the new inf in that ATI directory, it passes all three tests, so far so good, right?



    My problem is when I try to change the memory size, somehow it doesn't allow me to enter a new size, it's grayed out, so I leave it at 256mb and try to install the new "modded" driver, reboot, but same problem, it goes into deadlock and the infinite loops that I've been putting up with for the last 2 years, I must be doing something wrong, but I swear I tried to follow their instructions step-by-step, which are very detailed, but no luck.



    I'll continue trying, as this is the farthest I've gone with this problem and believe me, I've tried everything! but I figure if it has worked for you and others at DriverHeaven, then it has to work for me! so I won't quit just yet.



    Thanks for trying though.

  • hattie_paul Sep 18, 2008

    I have the same problem with the Mobility x600, can someone email me with the software tweaks, so that i can play with the drivers. i have attempted to play with the catalist, but cannot get it to install properly.. Please let me know what I can do.



    Paul

  • Mshraks May 11, 2010

    The Deadlock Bug Finally Solved

    I had the same problem for a year or so. I used vista in the meanwhile, but after a 3D bug I got upset and decided to try fix this bug, finally succeded in it. I'm sure it has something to do with the memory, but still there's a mistery........

    The solution :
    It can be a little wierd, the softwares i used are : ASO - Advanced System Optimizer 2.2 and Mobility Modder 1.0 Final.

    Step 1 (ASO) : In the windows optimizer at the
    System Performance #2 I turned on the :
    Improve Core Kernael Performance
    Enable Large System Cache
    (I made the cache size 1,024 - not sure if this was necessary)
    Theese options were to force the system to write the swap on memory instead of your HDD

    Step 2 (Mobility modder) : First download a new Catalist Driver from anywhere on the net, then the modder from :

    http://www.techpowerup.com/downloads/105...

    This software is quite handy because you can use the latest catalyst on your mobility radeon.
    After The modding I've set the Graphics memory on 128MB -from (it was 256 earlier) -

    The only thing left for you now is to install the newly modded catalyst and enyoy the advancements of your 3D card again.

    PS
    Not sure if step 1 is necessary, but my problem was solved after step 2, so my 3D card was back form the DeadLock and Infinite loops, and finally running smoothly on XP again.

    Btw I have a HP zd8000 with x600 mobility.





    This solution doesnt work at all so it must be clear you didnt had a real deadlock but just a simple driver issue.

    I`ve tryed the above solution over and over again but my HP Pavillion zd8125ea still keeps hanging in the deadlock.

    Can only work with it if the X600 card is disabled. HP cant help and doesnt have a fix either so i can just trough my notebook away.

    I never buy a notebook with an Ati mobility Radeon on it this is insane.

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8 Answers

  • Level 1:

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The Deadlock Bug Finally Solved

I had the same problem for a year or so. I used vista in the meanwhile, but after a 3D bug I got upset and decided to try fix this bug, finally succeded in it. I'm sure it has something to do with the memory, but still there's a mistery........

The solution :
It can be a little wierd, the softwares i used are : ASO - Advanced System Optimizer 2.2 and Mobility Modder 1.0 Final.

Step 1 (ASO) : In the windows optimizer at the
System Performance #2 I turned on the :
Improve Core Kernael Performance
Enable Large System Cache
(I made the cache size 1,024 - not sure if this was necessary)
Theese options were to force the system to write the swap on memory instead of your HDD

Step 2 (Mobility modder) : First download a new Catalist Driver from anywhere on the net, then the modder from :

http://www.techpowerup.com/downloads/1052/Mobility_Modder_1.0_Final.html

This software is quite handy because you can use the latest catalyst on your mobility radeon.
After The modding I've set the Graphics memory on 128MB -from (it was 256 earlier) -

The only thing left for you now is to install the newly modded catalyst and enyoy the advancements of your 3D card again.

PS
Not sure if step 1 is necessary, but my problem was solved after step 2, so my 3D card was back form the DeadLock and Infinite loops, and finally running smoothly on XP again.

Btw I have a HP zd8000 with x600 mobility.

Posted on May 20, 2008

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I had the same problem with my HP zd8000 and x600 video card. The screen went black. I could run in the safe mode, disable the video card, and then run in regular mode, but not with the desired screen resolution. I contacted HP Support, which is useless, and they had me install the driver from their site. The black screen reappeared. I took it to the local computer shop and all they did was disable the video card. Yesterday I found the driver CD that came with the computer and installed the original driver. The computer works fine now.

Posted on Mar 26, 2011

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The Deadlock and the inifnite loop on the x600 Finally Solved

I had the same problem for a year or so. I used vista in the meanwhile, but after a 3D bug I got upset and decided to try fix this bug, finally succeded in it. I'm sure it has something to do with the memory, but still there's a mistery........

The solution :
It can be a little wierd, the softwares i used are : ASO - Advanced System Optimizer 2.2 and Mobility Modder 1.0 Final.

Step 1 (ASO) : In the windows optimizer at the
System Performance #2 I turned on the :
Improve Core Kernael Performance
Enable Large System Cache
(I made the cache size 1,024 - not sure if this was necessary)
Theese options were to force the system to write the swap on memory instead of your HDD

Step 2 (Mobility modder) : First download a new Catalist Driver from anywhere on the net, then the modder from :

http://www.techpowerup.com/downloads/1052/Mobility_Modder_1.0_Final.html

This software is quite handy because you can use the latest catalyst on your mobility radeon.
After The modding I've set the Graphics memory on 128MB -from (it was 256 earlier) -

The only thing left for you now is to install the newly modded catalyst and enyoy the advancements of your 3D card again.

PS
Not sure if step 1 is necessary, but my problem was solved after step 2, so my 3D card was back form the DeadLock and Infinite loops, and finally running smoothly on XP again.

Btw I have a HP zd8000 with x600 mobility.

pnorbert

Posted on May 20, 2008

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No suggested solution, only that I have just experienced the same problem 2 weeks after my warrantee is over. Hp counts the warrantee from when you order you notebook, not from when they build it and send it to you. works great for them.

Posted on Mar 17, 2008

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  • 1,601 Answers

Have you tried it in safe mode?
Have you taken the video driver out before you upgraded it?

Please answer these before you go on.

It looks like the video is built into the board.
Here is the service manual for your laptop:

http://h10032.www1.hp.com/ctg/Manual/c00291986.pdf

Board replacement numbers

374707-001 System board M22P with 64 MB RAM (includes disk cell
RTC battery)
374709-001 System board M24P with 128 MB RAM (includes disk cell
RTC battery)
374711-001 System board M24P with 256 MB RAM (includes disk cell
RTC battery)

Posted on Dec 07, 2007

  • Thomas Christopher
    Thomas Christopher Dec 09, 2007



    Sorry it took so long to get back to you. I was away for the day.

    I would look on EBAY to find a new board. Sometimes you get lucky. The board is specifially made with only that ati adapter onboard.

  • Thomas Christopher
    Thomas Christopher Dec 09, 2007

    tmrivas, Can you be absolutely sure that they actually changed the board. I think something is fishy here. Did you have them show you while you were there that it worked??

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Next time buy an Asus Laptop, they have US support and they have parts for what they sell unlike Dell and HP who are basicaly middle men now. Dell and HP make nothing anymore it is all outsourced to companies in the far east.

Posted on Aug 08, 2008

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I am having this exact same thing happen to me right now. It started a few weeks ago. I purchased the extended warranty through Circuit City so I sent out my notebook 2 weeks ago and received it back on the 5th. They said that they replaced the system motherboard and cleaned the heatsink. Well, when I got it back, it's doing the same thing. Called Circuit City tech support yesterday to see if there was something else that could be done and the guy told me that it sounded like a software issue and that if I restored my computer to its factory settings that it would most likely be fine. Well, I just did that today, and you know what? It's still doing that! I'm curious to find out why this has happened. I initially said that it was the graphics card and I guess by replacing the entire board, they did that but I'm still having the same problem.

Posted on Dec 09, 2007

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Posted on Jan 02, 2017

Teh_shivers
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SOURCE: No display

you need to boot to safemode and reset your resolution it sounds like someone has set the resolution higher than the monitor can support, just press F8 right after the post screen goes away when you turn it on, then select safe mode, once in safe mode go to your display settings and set the res and color depth to a low settings ie. 800x600 or 1024x768 then reboot and it should work

Posted on Dec 15, 2008

  • 117 Answers

SOURCE: hey, I have a hp zd8000 netbook with an ati

According to this you can't.
X600 Specs:
http://ati.amd.com/products/mobilityradeonx600/specs.html

COD4 System Requirements

Recommended requirements:
CPU: 2.4 GHz Dual Core or better
RAM: 1GB for XP and 2GB for Vista
HD: 8GB Free Space
GFX: 3.0 Shader Support, Nvidia Geforce 7800, ATI Radeon X1800 or better.

Minimum requirements:
CPU: Intel® Pentium® 4 2.4 GHz, AMD® Athlon™ 64 2800+ processor
or any 1.8Ghz Dual Core Processor or better.
RAM: 512MB RAM (768MB for Windows Vista)
HD: 8GB Free SPace
GFX: NVIDIA® Geforce™ 6600, ATI® Radeon® 9800Pro or better

Posted on Jul 07, 2009

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2 Answers

Show video card Aspire 1691


I concur with Chris about this laptop model, (NOT that Chris needs me to concur)

If I may;

For the Aspire 1690 series of Notebook PC's, the graphics chipset is soldered directly to the motherboard.

There are models of laptops that DO indeed have a separate graphics, or video card. They use the MXM technology.

The Acer Aspire 1691wlmi Notebook PC, may have either the ATI Mobility Radeon X600 GPU, or the ATI Mobility Radeon X700 GPU.
(Graphics Processing Unit, or also known as the graphics chipset)

This is one example of the ATI Mobility Radeon X600 graphics chipset,

http://www.ebay.com/itm/1x-ATI-Mobility-Radeon-X600-216PDAGA23F-BGA-Chipset-/280796092668?pt=LH_DefaultDomain_0&hash=item4160c058fc

You are looking at a Top View, as it is mounted on the motherboard.
What you do not see is the method of mounting.
This graphics chipset is mounted to the motherboard, via a BGA surface mount.

Ball Grid Array.
To explain the BGA surface mount;
Compare to an older Intel Pentium 4 desktop processor, that uses a Socket 478 processor socket,

The processor has contact pins on the bottom of it's circuit board. 478 of 'em.
The processor socket has matching socket holes. (478),

http://en.wikipedia.org/wiki/Socket_478

With a BGA surface mount there are no contact pins, on the bottom of the graphics chipset, as used on an older Intel Pentium 4 processor. (That uses a Socket 478 processor socket)

There are no socket holes in a processor socket.
No socket on the motherboard.

In place of the contact pins, there are Solder Balls on the bottom of the graphics chipset.
In place of the socket holes in a socket on the motherboard, there are instead Copper Pads.
(The copper pads are also gold plated)

The graphics chipset is set down on the motherboard, with the Solder Balls lining up on the Copper Pads.
Heat is then applied at a specific temperature, and length of time.
This action melts the solder balls, and solders the graphics chipset to the copper pads.
(Thereby also soldering the graphics chipset TO the motherboard)

This example of one maker, of a SMT/BGA Rework Station at work, will help demonstrate the above method,

http://www.ersa.com/art-ir-pl-650-346-1472.html

Scroll the page down, click on the red -
Take a few minutes to view the IR 650 demo video

That's just the mechanical aspects of replacing/upgrading a GPU, using a BGA surface mount.
Now you need to look into what will work.

The motherboard chipset determines what hardware components, can be used on a motherboard.
The motherboard chipset, as used on the Acer Aspire 1690 series of Notebook PC's, uses a Northbridge chip, and a Southbridge chip.

(Chip and Chipset are slang terms for I.C.
Integrated Circuit,

http://en.wikipedia.org/wiki/Integrated_circuit

The Integrated Circuit, or chipset, that is used for graphics, is the graphics chipset, or G.P.U.,

http://en.wikipedia.org/wiki/GPU )

The Northbridge chip handles the faster capabilities of a computer.
Handles the Processor, Ram Memory, and High-speed graphics.

A graphics chipset using the PCI bus is NOT high-speed graphics.
(Such as a PCI graphics card inserted into a PCI slot, on a desktop computer motherboard)
Integrated graphics is also Not high-speed graphics.

High-speed graphics uses an AGP bus, or a PCI-Express bus.
The ATI Mobility Radeon X600, and X700 graphics chipset, on the Acer Aspire 1690 series of Notebook PC's, uses a PCI Express x16 bus,

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units#Mobility_Radeon_X300.2C_X600.2C_X700.2C_X800_Series

IF, your Aspire 1690 series Notebook PC, uses an ATI Mobility Radeon X600 graphics chipset, and you wanted to upgrade to an ATI Mobility Radeon X700 graphics chipset, it would not be worth your trouble.

By the time you buy the X700 chipset, have the X600 removed, and X700 installed, it would be cheaper, and wiser to just buy a better laptop.

[ One I bought for work to use on Electronic Technical Manual's, is an Acer Aspire 5552-3691
1) AMD Athlon II X2 P340 (Dual Core) processor
2) 4GB of DDR3 Sdram (SO-DIMM) ram memory at 1066MHz
3) ATI Mobility Radeon HD 4250 graphics chipset.
Price? $398.00USD.

Not the best by FAR. But MUCH better than what you have presently.
Just food for thought ]

Just thought you would like to know why, it isn't feasible to try to upgrade the graphics chipset.

For additional questions please post in a Comment.
Regards,
joecoolvette

Jun 06, 2012 | Acer Aspire 1691WLMi PC Notebook

1 Answer

Dell dimension 5100


If you are having problems with your video card

the drivers might not be installed correctly you might have to uninstall the graphics card restart your computer then reinstall the graphics card and its drivers

If your computer came with a motherboard disc the drivers could be on it

Click start control panel administrive tools computer management device manager scroll to display adapters + to expand you might see a yellow question mark ? or exclamation mark ! or a red x right click select reinstall drivers or

you might need to download one


http://download.cnet.com/video-ati-ati-radeon/3000-2108_4-175861.html
This package supports the following driver models:

  • 128MB ATI RADEON X600 SE
  • 128MB ATI RADEON X600 SE Secondary
  • 256MB ATI RADEON X600
  • 256MB ATI RADEON X600 Secondary
  • RADEON X300 SE 128MB HyperMemory
  • RADEON X300 SE 128MB HyperMemory Secondary
  • RADEON X300 Series
  • RADEON X300 Series Secondary
  • RADEON X600 256MB HyperMemory
  • RADEON X600 256MB HyperMemory Secondary
  • 128MB ATI Radeon X1300
  • 128MB ATI Radeon X1300 Secondary
  • 256MB ATI Radeon X1300PRO
  • 256MB ATI Radeon X1300PRO Secondary
  • ATI Radeon Xpress 1100
  • ATI PCI Express (3GIO) Filter Driver

Hope this helps you




Aug 07, 2011 | Dell ATI RADEON X300 SE, (128 MB) PCI...

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Windows 7 ultimate compatible with HP zd8000?


Hello everyone please if you have a solution for me I have a HP Pavilion zd8000 and I installed the ultimate win7 everything is ok but graphics can not find appropriate drivers for ATI Radeon X600 M24, which is in it for pre Win7 Thanks for your help

Oct 05, 2010 | HP Pavilion zd8000 Notebook

1 Answer

Is a ATI Mobility Radeon X700 128MB Laptop Video Card or a ATI Radeon X600 SE 128MB compatible with a HP Pavilion ze4300.


well... hard to say, given that ze4300 is a SERIES of laptops, therefore have a variety of model featuring different specifications. If it's the driver you need, you can download it HERE - compatible with Windows 2k/XP.

Hope I helped,
Pelu.

Mar 14, 2010 | HP Pavilion ze4300 Notebook

1 Answer

Hey, I have a hp zd8000 netbook with an ati mobility radeon x600 128mb video card i would like to know if i can run cod4 on it thx.


According to this you can't.
X600 Specs:
http://ati.amd.com/products/mobilityradeonx600/specs.html

COD4 System Requirements

Recommended requirements:
CPU: 2.4 GHz Dual Core or better
RAM: 1GB for XP and 2GB for Vista
HD: 8GB Free Space
GFX: 3.0 Shader Support, Nvidia Geforce 7800, ATI Radeon X1800 or better.

Minimum requirements:
CPU: Intel® Pentium® 4 2.4 GHz, AMD® Athlon™ 64 2800+ processor
or any 1.8Ghz Dual Core Processor or better.
RAM: 512MB RAM (768MB for Windows Vista)
HD: 8GB Free SPace
GFX: NVIDIA® Geforce™ 6600, ATI® Radeon® 9800Pro or better

Jul 05, 2009 | Dell RADEON X600, (128 MB) Graphic Card

2 Answers

HP Pavilion zd8000 Upgrades


i have the same laptop. though your video card is independent, it is still integrated into the system and cannot be upgraded, your only be there is to go to the Radeon website and download the latest drivers for it.(it helps) As for your Ram, you can only upgrade to 2 mb of ddr2.(on mine it made a noticable difference) As far as the hd goes i believe sky is the limit, i went from 100 gb to 160 no problem

Sep 22, 2008 | HP Pavilion zd8000 Notebook

2 Answers

Hp pavilion zd8000 ati mobility radeon x600 128 mb


A bit late over a year has passed.........

I have a smilar problem, with the ATI enabled the laptop black screens on startup.
If you disable the ATI x600 in Device Manager (using safe mode) the laptop works fine as the ATI is not being used.

Solution is to replace the ATI x600, which unfortunately is a specialist job as this is soldered directly onto the motherboard. Or replace the motherboard.

I have located a company in Manchester (called CRM) that repairs HP computers, and they can repair/replace the ATI for around £175, or replace the motherboard for about £250. Replacing the board gives you a 12months warranty. add VAT to those figures. There phone number is 01618881232, I have found them to be very helpful.

Mar 24, 2008 | ATI RADEON X600 Pro, (128 MB) PCI Express...

1 Answer

Distorted display


Yes could be a graphics card problem, try uninstalling drivers through your device manager(right click my computer>properties>hardware tab>device manager)and click the '+' sign on your display adapter, then right click and uninstal. Reboot and allow windows to find hardware and drivers again. Other suggestion is normally, there is a facility on laptops to re-install certain drivers from a restore patitition on your hard drive.

Oct 15, 2006 | HP Pavilion zd8000 Notebook

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