Question about Lite On (SOHW-1693S) DVD±RW Dual Layer Burner

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Optical Drives I have two hard drives and two optical drives on my computer. My O/S is Windows XP Professional. Recently I had a reinstallation of my system in order to fix a serious problem. Since then I am having problems with both C/D, DVD burners. They literally do not work. When I insert a disc, the light comes on for a few seconds and nothing happens. I tried troubleshooting thru Disk Manager and I got an error message for both, as follows: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device (code 41)". I suspect it could be a problem to do with IDE channeling/Master and Slave relationship, which I am not quite familiar with. Can you please guide me how to make a proper installation? Beete

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Re: Optical Drives

Set the BIOS to the failsafe defaults, then check the rear of the optical drives. Make sure on each IDE cable you have 1 master and 1 slave (or just 1 master if you only have 1 device connected).

Don't bother with setting anything in the BIOS, it's designed to be told what should be set as what via the jumper setting on the rear of the devices.

Posted on Dec 07, 2007

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Re: Optical Drives

Ok... check BOTH Harddisk PIN settings set as MASTER and your OPTICAL drives PIN settings TO SLAVE....
NOW on the PRIMARY IDE cable your need to connect your Start-up HARDDISK and an OPTICAL C/D...
The SECONDARY Cable would be your SECOND HARDDISK and the DVD drive.... Set also the CMOS setting of these hardwares to AUTO...

Now, everything should work excellent... just remember to set everything right...

Posted on Dec 07, 2007

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DVD Player won't detected by system

Optical drives never require a driver when used in any Windows os from Win95 up. Windows XP, Windows Vista, & Windows 7 all provide native support that allows an optical drive to read a data or music disk and to burn a cd-r disk. No support for playing dvd disks, avi or mpeg video files, or for burning cd-rw or dvd disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required. All modern optical drives are plug and play in all Windows OS's beginning with Windows 95.

If your drive has a [B]SCSI interface[/B], the SCSI Controller must be installed properly (via a driver) and displayed in Device Manager. Once accomplished, a SCSI drive becomes 100% plug and play just like SATA and IDE drives.

If your drive has a [B]SATA interface[/B], you'll need to locate/install a driver for the SATA controller before Windows XP can see/detect/auto-install the drive.

If your drive has an [B]IDE interface[/B] and if your problem is [B]non-detection[/B], ie: drive [B]is not listed[/B] in [B]My Computer[/B], and/or you get the following error message: [B]Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39/19),[/B] this is a [B]registry problem.[/B] There's 5 different methods to fix this problem.... take your choice from below: (Note: All 5 fixes do exactly the same thing so there's no need to use more than one fix.) [B]Warning: Do not apply any of these fixes to optical drives having SATA or SCSI interface.[/B]

[B][COLOR="DarkOrange"]Fix #1:[/COLOR][/B] Please read post #24 in this thread: [url][/url]

It contains manual instructions on the [I]delete the upper and lower filters fix[/I], that will solve the problem.
If only one of the two filters are listed, just proceed with deleting the one only, then resume.
Alternately, you can use any of the other fixes listed below: (Fix #3 is the easiest of all to use)

[B][COLOR="DarkOrange"]Fix #2:[/COLOR][/B]
Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.
You can find this thread here: [url][/url]

[B][COLOR="DarkOrange"]Fix #3:[/COLOR] [COLOR="Red"]- (recommended fix)[/COLOR][/B]
And here's another method [B]([/B] that will do this procedure automatically for you if you're afraid to edit the registry manually.
(automatic fix, post #7, download file: [COLOR="Magenta"][/COLOR])
Unzip the file, then launch it.
I highly recommend this fix to use over the others.
It's quick and requires no skill to use.[/code]

[B][COLOR="DarkOrange"]Fix #4:[/COLOR][/B]
Alternately, download and install the DVD fix from this Web site: [url][/url]

Download the file and save it to Desktop. Open an "admin" Command Prompt
Note: You must copy and paste (into Notepad) the text on the [B]Doug Knox page[/B] then save it as [B]xp_cd_dvd_fix.vbs[/B]
then run the .vbs file by typing the following at the console window:

[B]wscript.exe "%userprofile%\desktop\xp_cd_dvd_fix.vbs"[/B]

Now.... after performing this fix, don't reboot yet. Next, (in Device Manager), uninstall all optical drives listed
(if none are listed, continue with next step)...

Reboot the pc or "scan for hardware changes". Your drive(s) should now be visible in [B]My Computer[/B] and work properly.
If the drive still fails to work properly after performing any of these fixes, it most likely will need to be replaced.

Also, for optical drive problems in [B]Windows Vista[/B], read [url=""]this HP web page.[/url]

Even though it's for HP/Compaq machines, the same principals applies to all modern IDE optical drives regardless of brand.

If your drive stopped working after installing an Adobe product, please read [url=""]this thread.[/url] Note: about 2/3rds. down the page
is a video that shows how to perform the "delete upper and lower filters fix".

This is a multi-page thread dealing with issues of the optical drive and problems encountered in Windows XP and Vista.
It covers a lot of issues and the most common causes and solutions. [url=""]Click here[/url] to read the thread.

You can get instructions for performing this fix from Microsoft at [url=""]this page [in Windows XP][/url] and from [url=""]this page. [in Windows 2000][/url]

[B][COLOR="DarkOrange"]Fix #5:[/COLOR][/B]
And recently, Microsoft started an online [B]MS Fix-it program[/B] that will duplicate the [I]"delete upper and lower filters fix"[/I] shown above.
Instructions are posted here: [code][/code] and here:

[url=""]The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista[/url]

[url=""]Drive Does Not Work in Windows 8[/url]

Apr 15, 2014 | Samsung SH-M522 Burner

1 Answer

Asus k55a-rbr6 Cd Drive not recognized in Devices and Printers, will not run any CD.

The Asus K55A-RBR6 optical drive uses the Windows built-in driver. The drive may have failed or it could have a power or cable issue. To check for a power issue, try ejecting the optical drive by pushing the disc tray into the computer. If the drive tray ejects and retracts, it has power.

First, go to the Device Manager and check if there are any driver issues identified by Windows. (Click Start > Control Panel (in the right hand column. Click on either System and Security > System or Hardware and Devices and then select the Device Manager. Expand the section for DVD/CD-ROM drives and look for a yellow triangle with an exclamation point or a red triangle with an x. Try to uninstall the driver and then reboot the machine. Windows will try to restore the driver. (You should alsocheck Windows Update for any optional drivers. Start > Control Panel > System > Windows Update.)

Check that you have installed the latest available BIOS upgrade (407), from .

The laptop uses a SATA slimline internal optical drive. The drive needs a power connector from the internal power supply and a SATA cable connected to the motherboard. You can access these if you disassemble the laptop. You may want to try just replacing the drive (~$25 at many vendors). If the second drive doesn't work, then try replacing the SATA cable and make sure it's well seated at the motherboard and the optical drive. There aren't extra power cables in most laptops but you should check for damage. Alternatively, get an external USB optical drive to replace the internal drive.

I hope this helps.

Cindy Wells

Nov 15, 2013 | ASUS CD & DVD Burners

1 Answer


There are a couple of issues that can cause the tray of an internal optical drive to stay closed when you press the drive's eject button. One: there is no power to the drive. If the drive does not show up in the list of discs in the computer, this could be your problem. (In any Windows OS, click Start > Computer (My Computer) or double left click the icon for Computer.) You will need to open the computer and check that the power cable is fully seated and oriented correctly (it won't fit the wrong way). For a desktop, an IDE drive uses a 4 pin power connector. A SATA drive uses a 15 pin power connector. If your power supply has additional power connections for the type of drive, try a different connector. If the power connector has a 4 pin to 15 pin adapter, make sure this is fully seated. (Try a new adapter.) If that doesn't help, make sure that the power supply is providing enough power for all devices. The second problem may be failure of the open/close mechanism.

I recently had an optical drive that slowly had the open/close mechanism fail. At first the eject button wouldn't work when there was no disc in the drive; using the Eject option from the OS did work. Then the OS eject stopped working consistently and it wouldn't eject with a disc in the drive. I used the Emergency ejection option (straighten a paperclip)to check for a problem with dirt in the mechanism or the belt slipping and then put a disc in the drive. Replacing the drive was my final solution. (A new CD/DVD burner is under $20; thus it wasn't worth my time to fix the mechanism on a 5+ year old optical drive.)

Some Lite-On (and related OEM) drives develop this problem early. For these drives, the problem is that the magnet that holds the optical disc in place actually blocks the drive tray. The solution that some find works, is to remove the optical drive and open the outer-case of the unit. (This should be avoided if the drive is still under warranty.) There is a circular section in the case and that is the section that you want to access. Pull out the magnet and make two circles of duct tape just slightly smaller than the magnet. Stick a nail through the center of the circles. (You need the hole to make sure that it still functions correctly. The circles are smaller than the magnet to avoid getting adhesive inside the optical drive.) Stick one of the circles to the magnet (and then put the second circle on top of that). Replace the magnet and close the case of the optical drive. Replace the drive in the computer. Plug in the data and power cables and close the computer back up. Make sure that the data cable is still firmly connected to the motherboard before closing the case. (Note: be careful to stay grounded relative to the computer case when you remove the drive and then replace it.)

The SE-S164L is an external drive, so you may not have given the correct model. Please add a comment with the model optical drive in your computer. Slot-loading drives require a different trouble-shooting routine.

I hope this helps.

Cindy Wells

May 12, 2012 | Samsung Super-WriteMaster SE-S164L DVD?RW...

1 Answer

Trying to download Quickbooks upgrade with cd, however, cd rom will not read cd. In looking in the device manager, below DVD/CD-ROM drives, there is a yellow circle with an explanation mark beside LITE-ON...

Hi swing502

LiteOn CD-RW/DVD-ROM Combo Drive

This device would appear to have bben manufactured by HP and then subsequently branded LiteOn.

You don't say which Operating System you use, so my answer will be presented in general, Windows terms. If yours is a non-Windows Operating System and my answer seems to be of some relevance to you, please consider applying the logic and principles involved here to your own Operating System and, if in doubt, please feel free to add a Comment or Clarification to this Question. Please include information about the type, model number of your computer, how many Optical Drives (CD or DVD Drives) and the nature of its Operating System. Doing so helps us makes faster, more accurate and more assured Remote Diagnostics leading to better quality and more useful Advice, Answers, Guidelines, How-Tos and Solutions.

The Device Manager question (?) or exclamation (!) mark beside the drive is an indication of hardware or driver fault. The error code (41) would appear to indicate some kind of connection fault.

As this is would seem to be an older Optical Drive, I suggest you right click on this drive in device manager and then shut down the computer. Now disconnect all cables from the computer, open the case and look inside to check for connection or hardware faults with the drive itself. Use this opportunity, if you have not done so previously or for a while, to very carefully clean any accumulated dust, dirt and grime from the inside of the computer case, using a vacuum cleaner with a thin, slot-type nozzle attachment. Test the cable connection and, if necessary test a different cable. Then with side open, reconnect the cables and power up the computer. The Hardware Wizard should find and invite you to reinstall the Drive and reinstall its drivers from the Operating System's built-n driver database.

Almost every Operating System, especially current ones, does not require any additional drivers for optical drives like this DVD-ROM Drive. The drivers to run almost every Optical Drive are already built-into the Operating System

The only kinds of software you can generally download for Optical Drives are Firmware Updates, which improve and enhance performance specifications, rather than repair faults or make non-functioning drives function. Firmware updates (sp26547.exe) for this drive (for Windows XP Operating Systems only) can be downladed from here:

If it is not an HP Manufactured Drive, check the label carefully for the Manufacturer's name. It may have been manufactured by Sony, Hitachi, and Samsung etc. Go to that company's Support & Downloads website and check for Firmware Updates for the Drive

I am almost certain that no matter where you look, you will not find any additional drivers for this device.

If it is an IDE (ATA or PATA) Drive and the device continues to malfunction, even with a different cable, then it might be a Jumper Settings problem. Look at the back of the drive to see the jumper pins and jumpers. Look on the label to see a diagram of the various pin settings, and select the correct Master/Slave/Cable Select Jumper Settings, based on how many Optical Drives are installed and their connection order on the Ribbon Cable that links them to the Motherboard in your computer.

If Jumper Settings are not the cause of the fault, try connecting the Drive with a different IDE cable, and clean the Laser Lens with a DVD Lens Cleaner CD (although this will not be cause of the fault in Device Manager).

If the Drive works but it is slow, it may be a problem with the computer. Some operating systems will automatically clock an optical Drive down to a low basic speed after it has demonstrated a certain number of read/write errors.

Also try checking and changing the (SATA/) IDE Settings in BIOS and select and save the appropriate settings.

If none of the above actions clear the problem, then the Drive might be faulty and might need to be replaced. If the faulty Drive is an IDE (ATA or PATA) drive and your motherboard has SATA capability and free SATA ports, you are advised to buy and install a SATA Drive in replacement.

I hope this helps.

If this answer does help you, please take the time to rate it. This helps answerers better understand the needs and the point of view of the asker and guides us in exploring the best ways to provide useful, high quality answers.

If you need further help, please feel free to post another question or add a comment to this question.

Thanks for using FixYa.

Sep 14, 2011 | Lite On (SOHC-5232K) (SOHC-5232K-BULK)...

4 Answers

I did new window xp in my computer and the drive is not working. i think the software is gone

If the drive shows up in Windows Explorer (My Computer) then it is being recognised by Windows XP. Put a CD or DVD in to see if works and you can see the files. If you want to burn DVDs then you need additional software to do this.

Mar 02, 2011 | NEC ND-2510A DVD±RW Dual Layer Burner

1 Answer

Need to find drivers for optiarc dvd rw ad 7563a with windows xp 32 bit

Optical disc drives in XP do not need drivers. Why do you believe you need a driver for it?

Dec 23, 2009 | Sony CD & DVD Burners

1 Answer

I get kicked off line whenever I open either one of my optical drives.

try updating the drivers.if you cant just uninstall them and reboot the computer.Windows will find new hardware and reinstall the drivers.
good luck

Sep 14, 2009 | Plextor PX-708A DVD±RW Burner

1 Answer

CD/DVD burner tray won't open- unresponsive

the door may be stucked due to dust in door gears.

Nov 24, 2008 | Micro Advantage CD & DVD Burners

1 Answer

Message: "No Disk in Drive"

hi tip53

it seem you had problem with optical cd/dvd drive, open your Samsung sw 240b, under the optic there's potentio try to adjust it by twist to left slowly.
may help
goot luck.....

Jul 23, 2008 | Samsung SW 240B CD-RW Burner

1 Answer

Dvd optical drive

Is this a Combi-Drive. they read and write CDs but only read DVDs.
Try it on another IDE connector, or change the jumper setting on the back to Master Or Slave.
If you are using Nero or similar, view the drives capabilities, and the formats of read/write that the device supports.
Mike @ Compurepair.

Feb 22, 2008 | CD & DVD Burners

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