Question about Lite On (SOHW-1693S) DVD±RW Dual Layer Burner

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Optical Drives I have two hard drives and two optical drives on my computer. My O/S is Windows XP Professional. Recently I had a reinstallation of my system in order to fix a serious problem. Since then I am having problems with both C/D, DVD burners. They literally do not work. When I insert a disc, the light comes on for a few seconds and nothing happens. I tried troubleshooting thru Disk Manager and I got an error message for both, as follows: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device (code 41)". I suspect it could be a problem to do with IDE channeling/Master and Slave relationship, which I am not quite familiar with. Can you please guide me how to make a proper installation? Beete

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  • beete Dec 07, 2007

    Thanks for the suggestions. Please tell me how to set the CMOS settings of hardwares to AUTO...
    Beete

  • beete Dec 07, 2007

    I have two hard drives and two optical drives on my computer. My O/S is Windows XP Professional. Recently I had a reinstallation of my system in order to fix a serious problem. Since then I am having problems with both C/D, DVD burners. They literally do not work. When I insert a disc, the light comes on for a few seconds and nothing happens. I tried troubleshooting thru Disk Manager and I got an error message for both, as follows: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device (code 41)". I suspect it could be a problem to do with IDE channeling/Master and Slave relationship, which I am not quite familiar with. Can you please guide me how to make a proper installation?
    Beete

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Set the BIOS to the failsafe defaults, then check the rear of the optical drives. Make sure on each IDE cable you have 1 master and 1 slave (or just 1 master if you only have 1 device connected).

Don't bother with setting anything in the BIOS, it's designed to be told what should be set as what via the jumper setting on the rear of the devices.

Posted on Dec 07, 2007

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Ok... check BOTH Harddisk PIN settings set as MASTER and your OPTICAL drives PIN settings TO SLAVE....
NOW on the PRIMARY IDE cable your need to connect your Start-up HARDDISK and an OPTICAL C/D...
The SECONDARY Cable would be your SECOND HARDDISK and the DVD drive.... Set also the CMOS setting of these hardwares to AUTO...

Now, everything should work excellent... just remember to set everything right...

Posted on Dec 07, 2007

  • Rommel Balcita Dec 08, 2007

    Upon turning ON your computer, pressing the DEL or some the F2 key... Then there you'll find Menus and locate the IDE settings

    press F10 when done and saves the changes. It then automatically boots the system and restarts...

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Ntldr is missing press ctlr+alt+ and delete to restar and i did and don't workz


First I have to assume that you are running Windows XP. This solution should work for other versions of Windows.
The "NTLDR is missing" error displays very shortly after the computer is first started, immediately after the Power On Self Test (POST) is complete. Windows XP has only initially begun to load when the NTLDR error message appears.
Causes of NTLDR Errors
There are a number of possible causes for NTLDR errors, including the most common "NTLDR is missing" error message.
The most common reason for this error is when your PC is trying to boot from a hard drive or flash drive that is not properly configured to be booted from; in other words, it's trying to boot from a non-bootable source. This also would apply to media on an optical drive or floppy drive that you're trying to boot from.
Other possible causes include corrupt and misconfigured files, hard drive and operating system upgrade issues, corrupt hard drive sectors, an outdated BIOS, and damaged or loose IDE cables.
How to Fix NTLDR Errors
1.Restart the PC. The NTLDR error could be a fluke.

2.Check your floppy and optical (CD/DVD/BD) drives for media and disconnect any external drives. Often times, the "NTLDR is Missing" error will appear if your PC is trying to boot to a non-bootable floppy disk, CD/DVD/BD, or external hard drive or flash drive.
Note: If you find that this is the cause of your problem and it's happening a lot, you might want to consider changing the boot order in BIOS so the hard drive with Windows installed is listed first.

3.Check the hard drive and other drive settings in BIOS and ensure they are correct. The BIOS configuration tells the computer how to use a drive so incorrect settings can cause problems, including NTLDR errors.
Note: There is usually an Auto setting for hard drive and optical drive configurations in BIOS which is usually a safe bet if you're not sure what to do.

4. Restore the NTLDR and ntdetect.com files from the Windows XP CD. Restoring these two important system files from the original Windows XP CD may do the trick.

5. Repair or replace the boot.ini file. This will prevent the NTLDR error if the cause of the problem is a boot.ini file that is not configured properly for your Windows XP installation.

6. Write a new partition boot sector to the Windows XP system partition. If the partition boot sector has become corrupt or isn't properly configured, you may receive the "NTLDR is Missing" error.

7. Repair the Windows XP master boot record. NTLDR error messages may also appear if the master boot record is corrupt.

8. Reseat all internal data and power cables. NTLDR error messages could be caused by loose or malfunctioning IDE cables.
Try replacing the IDE cable cable if you suspect it might be faulty.

9. Update your motherboard's BIOS. Occasionally, an outdated BIOS version can cause the "NTLDR is Missing" error.

10. Perform a repair installation of Windows XP. This type of installation should replace any missing or corrupt files. Continue troubleshooting if this does not resolve the issue.

11. Perform a clean installation of Windows XP. This type of installation will completely remove Windows XP from your PC and install it again from scratch. While this will almost certainly resolve any NTLDR errors, it is a time consuming process due to the fact that all of your data must be backed up and then later restored.
If you can't gain access to your files to back them up, understand that you will lose them all if you continue with a clean installation of Windows XP.

12. Replace the hard drive and then perform a new installation of Windows XP. If all else has failed, including the clean installation from the last step, you're most likely facing a hardware issue with your hard drive.
NTLDR Errors Apply To
This issue applies to the Windows XP operating system, including Windows XP Professional and Windows XP Home Edition.
Windows 8, Windows 7, and Windows Vista utilize BOOTMGR, not NTLDR.
Still Having NTLDR Issues?
See Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more. Be sure to let me know what steps, if any, you've already taken to fix the "NTLDR is missing" issue.

Jan 29, 2014 | Microsoft Windows XP Professional

1 Answer

What is the cd rom drive letter on a dimension c521


http://www.pcworld.com/product/29434/dell_dimension_c521.html?p=specs

Microsoft Windows XP?

1) Left-click on Start
2) Left-click on My Computer

Look at the drive letters.
Local Disk (C:) is for the Harddrive.

If you have Local Disk (D:) this is for Recovery - Windows files, on the harddrive.

If it states Drive (D:) it is for the optical drive (CD/DVD drive)

If you have Local Disk (D:), then Drive (E:) is for the optical drive.

If there is no drive letter that corresponds with the optical drive;

1) The power cable to the optical drive has become partially unplugged,
AND/OR
2) The data cable has become partially unplugged,
OR
3) The data cable is bad,
OR
4) The power cable isn't giving out any power. (Use a different power cable from the Power Supply, IF available)
OR
5) The optical drive is bad.

[Driver: A small piece of software that allows the Operating System to communicate with a device.

Windows XP Media Edition is the O/S.
The optical drive is the device ]

A) Left-click on Start
B) Right-click on My Computer
C) In the drop down list left-click on - Properties - at the bottom.
D) Left-click on the Hardware tab.
E) Left-click on Device Manager

F) Left-click on the + sign to the left of - DVD/CD-ROM drives.
DVD/CD-ROM drives is NOT listed? Stop. Instructions after this part.

G) Right-click on the name of the optical drive.
H) Left-click on Uninstall

A Microsoft 'squawk box' will come up,
"Warning you are about to uninstall this device"
Click on OK. (It is OK I assure you)

Now close all windows, and go back to your desktop screen.
Restart your computer.
(Start > Turn Off Computer > Restart)

When Windows fully loads again, you should see -
"Found new hardware"
And perhaps "Found XXXX device"
XXXX being the name of the optical drive

No?
Then it is time to go to Dell Support, and download AND install THE driver for your optical drive.
Post back in a Comment for this, and I will guide you step by step.

No Drive Letter for the Optical Drive in My Computer:
You need to check if the power cable has come loose, from the optical drive.
You also need to check if the data cable has come loose, from the optical drive.

No? They are tight?
Then try another power cable from the Power Supply, IF available.
Try using a different data cable if you have access to one.

More than likely the optical drive is bad.
(NO DVD/CD-ROM drives listed in Device Manager)
A CD/DVD drive is a mechanical device. It only has so many hours it can be used.

For additional questions, or to have me clarify anything I have stated above, please post in a Comment.
Regards,
joecoolvette

Jul 27, 2012 | Dell Dimension C521 PC Desktop

1 Answer

I have purchase lenovo Y410 but DVD drive not working since 8 days . Kindly suggest how to resovle this issue Thanks Dinesh


I would 'slap' Windows around, and make it reinstall the drivers for the DVD optical drive.

Vista:

[Note* All clicks are Left-click unless otherwise noted]

1) Click on Start (Windows logo button)

2) Click on Control Panel

3) Click on Device Manager

4) After Device Manager loads all the way, click on the + sign to the left of -
DVD/CD-ROM drives

5) Right-click on the name of the DVD optical drive

6) Click on Uninstall

Windows will come up with a 'squawk box',
"Warning you are about to uninstall this device"

It's okay, click on OK.

Now close all windows, and go back to the desktop screen.
Restart the computer.

When Windows has fully loaded you should get a pop-up out of the system tray,
"Found new hardware device", and perhaps another one will follow,
"Found XXXX optical drive"
(XXXX being the name of the optical drive)

If this doesn't work try cleaning the laser optical eye of the DVD optical drive.

Laptop on open the DVD optical drive tray.
Turn the laptop off.
Remove ALL power to the laptop.
(AC adapter {Charger} and Battery)
Use a can of compressed air for computers.

Or use a disk cleaning device for cleaning CD/DVD optical drives. (Power plugged into the laptop)

For additional questions please post in a Comment.
Regards,
joecoolvette

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1 Answer

Dell Latitude C810 says it has no hard drive


you probaly got to many virus and got hard drive faliure

Mar 23, 2010 | Computers & Internet

2 Answers

HOW TO FIX NLDTR IS MISSING?


Remove all media from the card reader and optical drives, Including USB thumb drives.
then try to boot the computer.
If it does not work, then,
the best option is to reload the operating system on your pc with the operating system disk.
that would fix the problem.
Hope it works :-)

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1 Answer

I have a gateway Dvd rom and my drive is missing


Windows XP provides drivers for optical drives (DVD-ROM)
If you can set me what drives you have on your system, I can help you to set them up

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1 Answer

7VT600P-RZ does not boot!


Sounds like a cabling issue with the drives. From the description, you are running PATA (parallel) interface drives, using ribbon cables. Make sure you cabled the master to the master drive, and ditto for the slave. They are easy to reverse.

From what you say, the system is recognizing your optical drives, since you can attempt a reinstall from one of them. That really does point to a cabling issue with the hard drives.

As another diagnostic tool, try removing the slave drive, and see what happens.

Cheers
Nick

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1 Answer

Hard drives show up in BIOS but not in My computer? WHATS UP?


You should not use line select on any of the drives at this point. Set the jumpers on the components to one master and one slave on each channel. Personally I would put one HD and one optical drive on each channel and make the optical drives the slaves but that's not required. Win98 uses a different file system than XP (FAT32 compared to the newer NTFS) but you can still use the drive. I would copy all the files you want to save and then reformat it using NTFS for better performance.

Boot into XP, both HD should show up when the jumpers are set correctly. If they still do not show up go into your BIOS and double check that all master/slave designations match what you have set the jumpers to.

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1 Answer

CD/DVD burner tray won't open- unresponsive


the door may be stucked due to dust in door gears.

Nov 24, 2008 | Micro Advantage Computers & Internet

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