Question about HP ScanJet 3670 Flatbed Scanner

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No image is scanned. Completely dark scanned area

Area completely black after scanning. After 10 ort 12 attempts only part of the area scanned is apprearing. What is the problem?

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Assuming the lamp is on.
Tyry uninstalling and re installing software.
If that fails must assume a CCD or associated component failure.
These items are not repairable usually,

Posted on Dec 08, 2007


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Posted on Jan 02, 2017


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1 Answer

Why a black image when I scan?

The only things I can think of besides a mechanical failure is that somehow your brightness and contrast settings got messed up or your scan area has been reduced to a black area of the picture. What size are the resulting files that come out all black?

Jan 09, 2012 | Dell 948 All-In-One InkJet Printer

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Black band down right side of page when copy or fax

Most common cause for a band on copies or sent faxes is debris on the scanner glass. A cotton swab dipped in rubbing alcohol will usually work in cleaning the scan area. After cleaning the area, allow it to completely dry prior to testing the machine.

Feb 21, 2011 | Office Equipment & Supplies

1 Answer

All scans and faxes are completely black. This is a sudden problem...all previous efforts scanned and faxed fine.

whee you feed the paper into the machine... their should be a rectangular **** glass... this glass is located in the area that you place your document for scanning... that area usually opens up easily... once open you should see it either at the bottom or on the top cover... thats called a ccd and its broken... it needs to be replaced... contact hp support tell them your machine number and ask them for a price on the part and a part number... then look around online for the same part and get a cheaper price...

Jan 09, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Prints dark black line on all copies


It sounds like you have a spot on your image scanner. Open the top of the scanner as you would to place a sheet of paper on the flat surface. You should see a thin strip of glass separate from the main glass. This area is where the page feeder scans pages. Use a paper towel dampened with window cleaner to gently scrub this area and I would bet you will find either dried ink and a clump of dirty on the unit. Let it dry out for just a minute and then try scanning. You should be back with clear images.

I hope this helps, Is fo please rate my solution.

Corporate Computer

Aug 06, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

HP Laserjet3030 steaks/lines in flatbed photo scans.

Are printed pages clean?
If so, clean the narrow strip of glass on the left side of the main scan glass.
If printed pages are dirty as well, then probably a defective toner cartridge -replace

*please rate me:)

Mar 24, 2009 | HP LaserJet 3030 All-In-One Printer

1 Answer

Have HP Photosmart C7200 and want to scan document to computer but there is no 'Scan to computer' choice to slect on copier scan menu as instructions direct.

I had the same problem and just found the solution.

Solution one: Make sure that the Digital Imaging Monitor is ready The Digital Imaging Monitor must be running in order for the Scan To function to work. If it is running, the DIM icon (c01404188.gif ) is present in the notification area. The notification area is located in the lower-right corner of the computer by the clock. Figure 1: Notification area c01404189.gif If the DIM icon is in the system tray, you do not need to complete this procedure. Skip to the next solution. Follow these steps to set the computer to run the DIM.
  1. On the Windows taskbar, click the Windows icon (c01364735.gif ).
  2. In the Start Search text box, type msconfig , and then press Enter .
  3. On the User Account Control window, click Continue . The System Configuration Utility window appears.
  4. Click the Startup tab.
  5. Select the HP Digital Imaging Monitor check box. If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. Reinstall the software to resolve this issue.
  6. Click Apply , and then click Close .
  7. Click Yes to restart the computer.
  8. Attempt the scan again.

Jun 06, 2008 | Office Equipment & Supplies

1 Answer

Black line in auto feed

If you lift the scanner cover, you should see an area on the right end of the platen glass marked at the edge with arrows as Read Area. This is the area used when documents are scanned through the auto feed. Make sure that the glass is completely clean in this area, as any dirt will show up as a line on the copied image.

Apr 18, 2008 | Canon imageCLASS D880 All-In-One Laser...

3 Answers

Scanner Imaging problem

Your scanner’s lock switch may be locking up the carriage unit. Depending on the model you own, your scanner’s lock switch resides in one of two locations. You can find it beneath the scanner itself or in a corner next to the scanner bed after you lift the lid. The switch should be marked with a locked and unlocked padlock symbol; slide the switch to the unlocked padlock to unlock the carriage unit.
It’s also possible that the supplied USB cable is improperly connected to your computer. Connect the cable directly to your PC. Canon’s online documentation indicates that scanners that connect via a USB hub may not work properly. Once you have unlocked your scanner and properly connected it directly to your computer, try to rescan the image.

Mar 01, 2008 | Xerox WorkCentre PE120 All-In-One Laser...

1 Answer

Black area above the scanned image.

If you set Automatic brightness/Contrast this happens. Try manual setting. Adjust different settings and select the best suited for a particular type of drawing. The scanner takes couple of milliseconds to judge the best lighting, by then the paper has moved little. This area appears black. This is easily solvable.

S. Mohan, Chennai, India

Dec 06, 2007 | Canon DR-9080C Path-Through Scanner

2 Answers

Scanning document leaves streak down right hand side

Even a single grain of dust or a single strand of hair on the scanning glass will cause the scan head to perceive ink/image where there is none. Deffinetly try cleaning the glass using a good window cleaner, and a cloth that is completely clean, or even a peice of newspaper. If the black line remains, I would suggest taking it into a service center to have the scan head itself cleaned.

Dec 05, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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