Question about Samsung SF-5100 Plain Paper Laser Fax

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Samsung Fax machine - not working

Our Samsung fax machine is not working due to some problem. I consulted it with samsung service engineers. They replaced main chips. Finally, now i cant use that machine. I dont know what is the problem. When I press Scan button. It is showing that " Twain not available"
Please guide me

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  • Anonymous Jan 09, 2008

    no power coming from Samsung Fax Machine

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I don't have a manual or a disc so how can I still install something so my fax machine will work?

Posted on Dec 31, 2007

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Sounds like the machine is trying to talk to the computer make sure the function is set to fax mode this will be in your manual.

Once you have tried this try sending a fax see what happens.

Hope this is some help to you please rate me.

Cheers
J

Posted on Dec 30, 2007

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I'm not sure if I can help you or not, but I do have a suggestion or 2, that may help isolate the problem.
The solution I gave you initially, is the usual culprit for the situation you are experiencing. If the machine can "send", then "receiving" is not normally a problem, as long as the reception settings are correct. You said that "sending works fine"?
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