Question about Compaq FS7550 17" CRT Monitor

1 Answer

Problem with the monitor

I have red green rectangles spread across the monitor, I tried formatting my pc, I also tried restoring default factory settings, can anyone tell if my monitor is damaged or if it's my Pc ? I have a Compaq FS7555 Monitor. When I perform a hard boot on my PC and the the monitor switches on..the displays show 3 retangular boxes stacked atop of each other. The top box is green and reads "Self Test G," the middle box is red and reads "Check Your PC And Signal Cable R," and the bottom box is blue and reads "Monitor Working B." Then the multi-color box disappears and reappears intermittently...continuously. Please advise.

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  • highfav Dec 07, 2007

    My PC is a Compaq Presario SR1215CL. Please advise on the video/graphics card...is it built-in to the motherboard? Why would the video/graghics card NOT be a separate/replaceable component?

  • highfav Dec 07, 2007

    I discovered the problem with my monitor.

    I unpluged the main power and went inside the CPU and unplugged all video connections...then reconnected everything.


    Please refund my $9.99.


    Regards,

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  • 6,966 Answers

Hi,

The three boxes represent the built-in diagnostics of the monitor. The letters G is green, B is blue and R is for red, the 3 color guns of the picture tube of your monitor. The words "Self Test" indicates that it is in diagnostic mode since it has powered up, it is also then expecting a video signal from a source to be coming in; the display "Check Your PC And Signal Cable" indicates that it is not receiving any video signal from the source which is your PC or more specifically the PC's video card; and the display "Monitor Working" indicates that the diagnostic has determined that nothing is wrong with itself and therefore it has got to be your PC that is in question. The intermittent appearance of the boxes is when the diagnostics restarts itself and eventually finds the same problem.

To determine if it is the PC or the monitor, use another PC (even a laptop with matching VGA output) and try it with your Compaq monitor, see it it will work or alternately, try a different monitor to connect to your PC. The outcome will determine which is at fault.

If you have determined/verified that it is indeed the PC, you should focus on the video/graphics card. In some PC models/versions, the graphics/video is built-in to the motherboard and you should check the memory since this is shared. The only way is to replace either.

Hope that this be of some help/idea. Pls post back how things worked out or should you need additional information.

Good luck and kind regards.

Posted on Dec 07, 2007

  • Louie  Role
    Louie Role Dec 07, 2007

    Hi again,

    Any beeping sound from the PC when you power it up? If yes, how many pls and in what sequence.

    Cheers.

  • Louie  Role
    Louie Role Dec 08, 2007

    Hello,

    Am glad that your unit is again operational.

    With reference to your refund, pls send an email to fixya's management, they will take it from there.

    Seasons greetings.

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