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First check for foreign objects in the printer cartridge area or a loose print head.
Then there are two possibilities if it was a Printhead error. You can replace the printhead. Order one from Canon support: 1-800-828-4040 Monday-Sunday 8:00 a.m. - 12:00 midnight. EST, excluding holidays. Say Order Parts to be connected to the Parts Desk. Be sure to have your model number (i320) or part number (QY6-0044-000) ready for the sales person. This is a non-returnable item. The other option is that the entire printer needs repair (professional service).
You can't tell which issue you have until you try a new printhead.
I wish that I could be of more help.
Cindy Wells (printhead alignment and cleaning are much easier to check.)
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink or toner cartridge? Please consider the following: If you are using a refilled or third party cartridges that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors. If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges Don
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Dear Maisarah, you can download the driver from this site, its very simple ,but yo have to chooose Operating system and language the submit,after that you can download the driver for your Printer.here is the site: http://software.canon-europe.com/products/0000510.asp
Try unticking ENABLE BIDIRECTIONAL SUPPORT on the Ports Tab under Printer Properties accessed through control panel / Printers and Faxes. Try to print - get error message Enable Bidirectional Support. Reverse back into Ports Tab and re-enable Bidirectional Support and try printing again.
the problem is the print head, it is dirty.
Usually this happens when you use "compatible" ink and it cloggs the head. Othertimes can be from dust getting into the printer on dirty paper.
You can buy Cleaning Ink cartiridges online which can help remove the dirt.
If you google search for: "i320 cleaning "
you will see these for sale.
You can also trty cleaning the Heads yourself with warm water and a lint free cloth but this can be fiddly and messy.