Question about Tomtom ONE GPS Receiver

1 Answer

Internal server error

When i try to update my tomtom one i get an error internal server error.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 143 Answers
Re: Internal server error

Try updating to the latest tomtom home software.

Posted on Dec 16, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When turn On can get the screen showing the GPS connected to Computer when not connected ,On Battery only, get red cross flashing

If your TomTom shows a red cross, it means the device is not able to load the software to be able to operate. Some devices have this software on a SD-card, some have it stored on an internal memory.
If there was a SD-card in your TomTom, I would suggest to put it back. If there is a empty SD-slot on your device, it could be you lost your SD-card, but some TomTom devices have an internal memory AND a SD-slot for memory extension, so if you have an empty cardslot it doesn't necessarily mean there has to be a card in it.

When you never saw a SD-card, probably some data went corrupt on the internal memory. When you have a SD-card, probably some data got corrupted on the SD-card.

To repair the software, you need to connect your GPS to your PC or Mac with a USB cable.
You also need the program TomTom HOME. You can download it for free on the TomTom website.
With TomTom HOME you can update the operating system of your device for free (map updates are nor free).

Try updating, and see if your device works again.

If this doesn't work, post it here.

May 14, 2015 | Tomtom GPS Devices

1 Answer

Trying to do a map update. but my computer will not recognise the gps, do i need to download a driver for go 720 ??

I had this issue with my Go930 and solved it for Tomtom!! Firstly, you need to ensure that you have the most up to date version of Tomtom Home, from here ( and then before you dock your 720, put an SD card in. It doesnt have to have anything on it and you should only only have to do this the first time. Tomtom home will then ask you which device you wish to update, internal HDD or external. Choose the internal HDD and you are sorted

Feb 19, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

It says "no maps found"

I had the same problem before on a TomTom GO 730. The free internal memory was too small to hold the updated map so installation failed (the download to PC was OK, the message is misleading).
It's a TomTom software bug to not check on the available free memory properly before the update process is started.
My TomTom device required a new software install from scratch. Remove any excess MP3 or unused voices before you retry the update.

Feb 06, 2010 | Tomtom One XL GPS Receiver

1 Answer

I cannot download maps into my tomtom avn2210p from tomtom home , internal server error code 500

I would suggest you to look into Underground GPS forum. It has some good info. TomTom official site is not the only way to get and update maps on AVN2210P. Currently I am using version 840 latest USA and Canada map with Navcore 7.833 with no issue. Good luck.

Oct 09, 2009 | Tomtom GPS Devices

1 Answer

TomTom Go 720 map activation

No Maps Found usually means the Application on your internal memory is not the latest one, or the map did not download correctly.
Make sure when you select internal memory when updating your device on home, that you update the application as well.
V8351 should be the latest application for your device.

Oct 04, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Tomtom One 3rd Edition Map downloads

Some versions of the TomTom ONE 3rd Edition have limited internal memory(no memory card slot).

connect your device to TomTom Home to check how much memory you have available and check the map is not too big for the internal memory

Mar 24, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

ERROR: 573/# Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the...

Go to My Computer, then the TomTom drive and click explore. Move your Map folder to the desktop. Then, delete everything on the tomtom drive. Unplug it, plug it back in, and start up Tomtom HOME and install all updates, keep unplugging, plugging back in, and installing updates until there aren't any more updates. Then move your map folder back to where it was on your TomTom drive.

Please rate, Thank you!

Dec 27, 2008 | Tomtom ONE 3rd Edition GPS

1 Answer

Voice is on but the unit stopped talking.

I don't know if this will help any, but when I updated my recently purchased tomtom go 720 with the newest app (8.3) and the new voices, map, etc...the voice feature completely stopped working on my unit. Everything else was working fine except the voice. However, I had installed an 8 gig sd card into my tomtom and put all the updates on the sd card because I was running low on the internal memory. Bythe way, only the voice instructions were not would still play mp3's through the internal speaker, so I knew it must be a software problem. After several days with no voice instructions, I then proceeded to re-format the sd card and start all over, as the problem appeared to be a software issue. After re-formatting the sd card, I removed it and installed the back-up file from my tomtom before I did the first update. This time, I deleted a couple of the voices in the update package, so that I would have enough room to install the updates to the internal memory. "Bam" now everything is working perfectly again. I believe for me...the tomtom was having trouble communicating with the new application that I had previously installed on the sd card. I hope this may help someone.

Sep 28, 2008 | Tomtom GO 720 GPS Receiver

13 Answers

Downloading Free Maps for TomTom GO 720

I want dowloading free maps for tom tom go 720

Apr 02, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom One 3rd Edition will not update US/Canada Map

sounds like you don't have enough space to download.

Nov 25, 2007 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

Related Topics:

635 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts


Level 3 Expert

7983 Answers


Level 3 Expert

57279 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides