Bose lifestyle 25 system will not work when my new Panasonic Plasma tv is on. Turn it off and Bose system works from anywhere in the house.
Bose tech support says it the the EMI (electro magnitic interference) from the plasma tv. Panasonic says Bose is wrong and does not know what they are talking about. So what to do? I guess I will have return my new Panasonic Plasma unless someone has some ideas. Yes, I have moved the system, have put the power cords in different outlets. Hope someone out there can help me.
It is a very strange case that you have.
I think that bose is correct, there is definetly an electromagnetic interference with the system, but the strabge part is that panasonic plasma tvs are not supposed to emit such EMI and they should be shielded.
one advice is that to verify this try putting on the tv, and bring a portable radio close to it and see is there is a change in the sound, if there is one, then definetly your tv is emitting EM fields. this could be due to a factory defect in the tv, have it checked by the retailer where you got your tv.
a second solution is to place the receiver of the bose system further away from the tv and try using both of them.
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You COULD slave your Bose to the TV's version of audio via the TV's digital audio output but WHY? The best audio will always come directly from the source (cable/DVD/BD/game/etc) so run the highest quality audio directly into the Bose from them and the highest resolution video directly to the TV from them. Let the specilized electronics in each do what it does best without intervening connections and alteration.
Your various components will determine what the TV needs to support. If you're working with a professional installer he may have recommendations for the present and future cabling needs.
The IR "bug" provided with the Bose 18/28/38/48 models is an IR emitter which sends out IR control codes to another component. The system is designed to have the Bose remote control be used to control the TV and the dish box. The Bose media center has a strong IR blaster in the front which will flood your room with the IR codes to control your TV or Dish box. The TV sensing device must be placed at a location on the TV where specific voltages can be detected. The location will vary depending on display type you have - plasma, LCD, tube or rear projection.
I posted the message as Tet Tet before. I can now tell you that I have resolved the problem. The issue is with the Panasonic 50Inch TV. Some people reported the same problem but only when the TV was up on the wall. It turns out that the problem lies with the metal discs which screw on at the back of the TV to enable you to hand the TV on the wall bracket. In my case I had excessive interference caused at the back of the TV (could be the fan). When I put the TV on the wall bracket the metal discs would be in contact with the wall bracket which in turn was acting as an antenna causing the iterference to the bose remote which operates at a frequency of 27.45MHz. You can solve the issue by adding some insulating tape around all the metal discs avoiding them to make contact with the wall bracket. If that fails Panasonic will swap your TV for another one like they did with me. I can now enjoy my Bose System with the 50 inch Panasonic TV. It took me three months but managed to get a solution. I hope this helps. For further info you can mail me at email@example.com. These discs should be made of metal because they are perforating the metal screen at the back of the TV. Panasonic please change this design.