The receiver menus lock up, the unit only receives even transponders and so far I have not been able to get a picture even when I connect it to my home dish. I spent hours on the phone with DirecTv and they don't fix them and they can't tell me who does. I checked all over LA and no one here fixes them. Now what do I do with this thing as it is way out of warranty?

The receiver may have to have the firmware updated. Also try repositioning dish. You will have to have the software and cables to update it yourself. Otherwise it will have to be tested for faulty capacitors and resistors if you can access the inside.

Run the system test, described on page 55 in the user manual.

Hi Hudson51! You spent already hours with DirectTv Tech Support and nothing was fix. I wont recommend for any additional troubleshooting because you already did it. I suggest you call on DirectTv and apply for a protection plan, this is an extended warranty plan. one of the basic feature of the protection plan is if the receiver fails or any sat equipment in your house, they will replace it with out any cost.

What I have heard of being done is to tell them again the problem and then tell them you want a new receiver and dish. If they try to charge you for it tell them you can get four receivers free for signing up with Dish Network. My daughter actually did this and DTV sent her four receivers free. If they don't just swap to the Dish.

Hi there,

Well first of all you try to remove all the power/battery input from your GPS for more then 10 minutes. after that check it again. then try to restore it's factory settings (format). if further you have the same problem then you try to upgrade it's firmware from Internet by going to the manufacturing website.

Thanks