Question about Saeco Vienna De Luxe Espresso Machine

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Saeco Vienna Digital De Luxe Espresso Machine

My machine is asking me to VENTILATE which I have attempted to do by turning on the knob for the milk steamer... this used to ventilate the machine with hot water and steam and return it to a normal setting, but does not seem to work this time - it keeps asking me to VENTILATE again and again... how do I reset it?

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Sounds like there maybe a vapor lock problem... where there is a problem with the hosing... or vaccuum-like mechanics inside of the machine... Perhaps even there is "gunk" or milk stuck in the steam wand. you have a few options... get a milk pitcher that reaches almost to the top of the steam wand and fill it with ice and water. Allow it to soak for a period of time until, say, there is a decent amount of condensation that has gathered on the outside of the cup. then clean the inside with something that can reach and is non-abbrasive... *a straw may work* clean it out manually... then soak again. try opening the steam wand again and let it steam in the water... if it's not working... preform a cleaning cycle... and include a 'smigin' 1tsp. or 1 tbsp. of vinegar in the water resevior. and let it run all the water through the steam wand... if possible. if it is still posing a problem definantly contact warranty services... or seek a saeco tech in your neck of the woods!
hope this helped!

Posted on Jan 04, 2008


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Sounds like you all have the same problem. Your flow meter has been obstructed with a small chip of coffee bean that got into your water tank receptacle when your tank was off. You need to remove the top or back depending on your machine and remove the flow meter. It twist apart. The intake is a small opening and that is creates the jet of water that spins the flow meter. If it gets obstructed the meter doesn't spin and you will get the ventilate message.

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