Question about Creative Labs Zen Micro MP3 Player

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Headphone issue on Zen Micro.

My Zen Micro can't seem top get a good connection with my headphones. It keeps shorting out on one side. I can move the plug in to get the channel but the connection goes bad if I move. I know it isn't a headphone problem. Help.

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Re: Headphone issue on Zen Micro.

You have a loose connection on your headphone jack, need to solder the jack back in place.

Posted on Dec 07, 2007

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Hi I have creative zen micro that freezes, can you help?


Lots of people have the same problem, though noone really knows why. Many are convinced that Creative simply screwed up. None of the firmware updates I've tried fixed it, so the problem is probably hardware-related. Another common problem is that the headphone jack glitches. It's simply too weak. Though Creative has not officially commented this, it appears newer versions don't have the headphone jack problem (at least not as often). Anyhoo, be careful with the connector.

If you still can, I would recommend you to return your Zen Micro and get something else. Otherwise, you can fix the freezing (every time it appears, and it WILL happen again) like this:
1. Shut the player down (if you can). Remove the battery.
2. Hold the power button and reinsert the battery. Keep holding the power button until the player is started up. You should now be on the recovery screen.
3. Run a Disk cleanup. This will delete all your settings, but your songs and playlists will be intact. I don't know about other stuff like calendar entries.
4. After the cleanup is done, choose reboot.
The player will now reboot. After the reboot, your Zen Micro will display "Rebuilding library". After this is done, you should be able to use your player again. Just be ready to do this every few days. It mostly seems to happen when it's been off for a while and the battery power is low.

i hope this will be helpfull to you .

please don't forget to vote me ,


Feb 02, 2011 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen Micro will not produce any sound after "play" is clicked


Thanks for using Fixya!

try to isolate the problem first by using another headphone. if another headphone doesn't work. try to check if the volume levels from your zen is turned up.

Have a great day.
- HotRatchet

Jul 26, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer

Sound is not working!!

This is a VERY common problem with Zen Micros. There is a slim chance it's a break in one of the wires in your headphone lead: simply try another pair of 'phones to see if that fixes it.
It almost certainly won't, in which case your player has probably succumbed to the dreaded Loose Socket disease. The headphone socket is soldered to a circuit board in the player but it relies entirely on the solder to keep the socket in place as well as provide the necessary electrical connection. In electronics terms this is about as bodgy as you can get (BAD Creative!)
Solder is soft metal and even the small amount of sideways force that the headphone plug gets in use is enough to fracture the solder leading to the intermittent or total loss of audio that you are experiencing.
Repair is dead easy if you happen to have a soldering iron with a 1mm tip, a steady hand and you know how to take the player apart to get to it! Unfortunately in my experience it'll only be a temporary fix as sooner or later it'll come away again...
So the short answer is: you almost certainly can't fix it yourself; find an electronics techie :O)

Nov 16, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Only one side of my earphones work. I have tried several other earphones and when plugged into my sansa mp3 player that one side still does not work?

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Jan 14, 2008 | SanDisk Sansa e260 MP3 Player

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Headphone port broken?

most of the time you can just solder the headphone jack back on if you have a good soldering iron and skill to do so otherwise you have to send it in

Oct 11, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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Re: zen microphoto

if your good at soldering you can solder the headphone jack yourself.

Aug 01, 2006 | Creative Labs Zen Micro MP3 Player

2 Answers

My zen duh

My suggestion is that there is a loose connection in the headphones and that is why it will only work when it's in a certain direction. That would be the soloution if it was just that one pair of headphones. If lots of pairs of headphones don't work. then it might be that one of the metal plates in the headphone port is broken or damaged. If this is so it might be worth taking it to your local electrician.

Jul 03, 2006 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative Zen Mirco 5GB

sounds like the ground or common has broken or cracked on the headphone jack. It shouldnt be a big deal unless its a broken Printed curcuit board or flex cable. Contact for a sevicer near you. Good Luck

May 07, 2006 | Creative Labs Zen Micro MP3 Player

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