Using philips directions I tried to reset the default settings but not the network settings. Everything appeared as the instructions said until I to confirm then it played a little and turned off all power as the instructions said it would.But they said that the power would come back on after a few seconds. That was yesterday. I have tried every key but not a flicker of power. I emailed Philips but they said I would have to send it to them.
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Try retrieve the IP address of your VOIP841, on the handset press the “Menu” button, navigate to the “Settings” menu and choose the option “Network”, then "DHCP", it should give you an IP address, make a note of this. Open your Internet browser and type in the IP Address of the VOIP841
into the address bar. The Internet browser will show the internal
Internet page of your device. Login with the following username and password:
After logging in please navigate to the “Skype” menu option in the left
side menu. On this page y
ou can type your Skype username and password. Once they are filled in
save your settings and test on the handset if everything is working.
sounds simple in the manufacture hand book that came with head set
states on some models they have this particular compatible mode built in
depending on specs of phone and headset gotta make sure that they were built with these built in specs and not all dect/gap work with other sets
- You need to upgrade to the latest firmware. This is available from the Philips website. Make sure you select exactly the model of your phone. There are some instructions about how to upgrade the firmware in the manual
- Then you need to perform a reset of the system. ie: get a sharp tool and ram it into the tiny little hole on the black box which comes with the phone. If you don't do this after upgrading, it doesn' t work.
- One other tip is to check the firewall settings on your router allow the traffic in/out as well.
I called the Philips service center, and they were a bit useless, but they said if it doesn't work you could try taking the batteries out of the phone for 4 hours. Hmmmm... only try this if the above doesn't work!
I've found dialing numbers to navigate automated answering systems through Skype to be unreliable in general. Sometimes it works, sometimes it doesn't. This holds true for using the numpad on the keyboard, my free-1 usb skype phone, AND now the new Philips VOIP8411B I got in the mail yesterday. I'm not surprised that the Philips doesn't work, since I've had the problem before, but still disappointed...
The only way I've been able to work around this problem is to make the call on the computer and dial numbers through the on-screen number pad (using my mouse) to get through automated systems that don't work with a handheld device. Yes, this defeats the puprose of buying and using all these cool gadgets like the Philips and the free-1, but only for these certain types of calls. And even when I use the on-screen number pad, it still doesn't work sometimes. That's when I start punching numbers frantically and hoping a real person will pick up the line... lol
@Pat56 - If you use teleconferencing so much, maybe it would be best just to do it through the computer with a USB headset instead of using the Philips VOIP8411B...? Just a thought.