Question about Brother MFC-9420CN All-In-One Laser Printer
Sorry- I realize that the MFC-9420 isn't the same as the MFC-9840, but I didn't see a section for the 9840, so I hope it's OK.
We've got a new MFC-9840CDW that's been printing a small 1/4" vertical pinkish strips about 2" from the right side of the paper. It doesn't appear when you print/copy black and white and doesn't appear when you print/copy a blank piece of paper. It's most noticeable on any full color image - appearing slightly pink on gray backgrounds (noticeably) to being barely noticeable on darker colors such as blue. Thoughts? TIA
The first thing i would try to do is clean the corona wire on the drum unit. It might also be a faulty magenta cartridge.
Posted on Jan 04, 2008
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Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try to print, copy or scan again
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