Question about Compaq Presario 5000 PC Desktop

2 Answers


Hi i am having huge probs i can access my msn homepage but it wont let me sign in have deleted all cookies and temp files but i ant sign in can access all of sit just cant access my email also tried creating new email account with yahoo and can acess homepage but when slect sign up i get same messsage the message is.
canot find server or dns error.
what do i do i have selected accept all cookies please help as i have earnings on this site but cant fill form in that was sent by email what can i do many many thanks in advance

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  • 10 more comments 
  • paul proctor Dec 07, 2007

    Hi benisp glad to hear from you ill give it a try now i was looking for you in the experts lounge the last few days ill let you know what happens

  • paul proctor Dec 07, 2007

    hi Beni tried doing all you said stinn no luck but i really need my emails because i have earnings and a form that has been emailed to me what else can i do also yahoo is not in the list.

    Is their any other way of retrieving my emails without using msn.

    What could be wrong is their any other settings i can change.

    Also what does this meen"SDTrayApp.exe"

    When i switch comp on i get that message saying unable to start sdtray could you please help me some more been looking everywhere 4 u thanks for replying speak soon

  • paul proctor Dec 07, 2007

    Hi Beni thanks for the help if i download rapidfix do i need to do anything or does it do it itself also when i press ctrl alt del their is a list of about 25 items running do i need to stop any and if so witch ones.

    Computers isnt my expertise so hope you can help what do i need to do please can you talk me through it if i give you the list can you help do you want me to list them all for you.

    have done virus and spyware prog found couple of trojan and few spyware.

    Also i have selected my comp t accept all cookies please do your best for me as i cant get my earnigs and other important emails let me know what i need to do many many thanks

  • paul proctor Dec 07, 2007

    Open sky can you talk me through yours aswell i am struggling and dont know what to do and i have important emails please help many thanks

  • paul proctor Dec 07, 2007

    Beni how does that first link clear my registry their site is about sharing files with other people please help me i really am stuck feel like getting big hamer and fixing comp that way lol

    What is wrong and what can i do?????

  • paul proctor Dec 08, 2007

    Hi benisp glad your back i tried everything and still no joy what else can i do.

    Also when i switch comp on i get this error message would this be anything to do with it

    "SDTrayApp.exe unable to locat component rh100bpl"

    What else can i do thanks for replying.

  • paul proctor Dec 10, 2007

    thanks benisp do i need to get original windows disk or can i download from net as i dont have disks for windows please let me know what to do thanks again.

  • paul proctor Dec 10, 2007

    Hi benisp thanks for reply do i need to burn it from disk or can i just do it from net as i am waiting for my need dvd rw drive to be repaired and wont have it back for about a week.

    Is their anyway i can restore all win xp to as it should have been if i had just installed from cd surely this would solve my problem.

    Also if you can give me the link much appriciated thanks again

  • paul proctor Dec 10, 2007

    Hi benisp thanks for all your help
    I have founf out that i can acess my account through mozilla firefox.
    Do you know why i can do this through that site and why cant i access it from msn thanks for all your help and advice i will burn the info to dvdrw when you give me the link thanks

  • paul proctor Dec 10, 2007

    Benisp thanks for all your help i new youd be able to help me many thanks will try your links tomorrow when get chance still going through a weeks worth of emails thanks again.....

  • anchorduster May 23, 2008

    1. i cant acess my email

  • Anonymous Aug 23, 2008

    I cannot access my E-mails on the Computer. What should I do?



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Hello there!
Happy Holidays
well, For me is a sync, problem with server, just go ahead and change the time depending your area, according with the place you live.
another try, is access from save mode, and erase any internet temp and TEMP files, .in the Profile area, you can see your account there, if you know how to do it, if not, just drop me a note.
sometimes, this fix the problem

Posted on Dec 07, 2007

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Go to the internet explorer with rigt click and PROPERTIES.Then go advanced and RESTORE DEFAULT.Go to the programs and RESET WEBSETTINGS ALSO UNDER THAT Menage add-ons make sure yahoo add-ons is there and not desabled.Let me know if u got help!

Posted on Dec 07, 2007

  • 5 more comments 
  • arben pllana
    arben pllana Dec 07, 2007

    1.)First download this program to clear ur registry:

    2.)This is NOT a list of tasks/processes taken from Task Manager or the Close Program window (CTRL+ALT+DEL) but a list of startup applications, although you will find some of them listed via this method. Pressing CTRL+ALT+DEL identifies programs that are currently running - not necessarily at startup. For a list of tasks/processes you should try WinTasks 5 Standard/Professional from Uniblue Systems. Therefore, before ending a task/process via CTRL+ALT+DEL just because it has an "X" recommendation, please check whether it's in MSCONFIG or the registry first. An example would be "svchost.exe" - which doesn't appear in either under normal conditions but does via CTRL+ALT+DEL. If in doubt, don't do anything.


    Rate me as FIXYA if u got help!

  • arben pllana
    arben pllana Dec 07, 2007


  • arben pllana
    arben pllana Dec 07, 2007

    Sorry pauldonp i was busy all the day and i cudnt asnver you!The rapidshare link was download link to download REGISTRY CLEANER to clear ur registry...If u still have a problem let me know i will continue to help you!


  • arben pllana
    arben pllana Dec 08, 2007

    sdtrayapp.exe is a Spyware Doctor Tray from PC Tools

    Common Path(s):
    %programfiles%\spyware doctor

    That means ur pc ( PROCESS) was infected with SPYWARE and ANTISPYWARE has delted ONE FROM SVCHOST.EXE!The only was to make ur pc work good is to REPAIR UR PC WITH ORIGINAL OS ( JUST REAPIR )

  • arben pllana
    arben pllana Dec 10, 2007

    You can download it from NET and make it iso!Burn in cd and repair ur pc..If u dont have i will send rapidshare links where u can download it..Let me know


  • arben pllana
    arben pllana Dec 10, 2007

    Here you have the download links:

    Win XP Pro. Corp. SP2 Sept. 2007 - Performance Edition

    Download from

    Download from

    Win XP Professional SP2 Integrated

    This Release includes all hotfixes and security updates until May 2007.

    Windows XP Professional N contains all of the features of other versions of XP, except that Windows Media Player has been totally removed to be European union compliant.


    You can choise witch u want!!!

    All the BEST


  • arben pllana
    arben pllana Dec 10, 2007

    When u download those parts just extract with WINRAR and it is allredy ISO just u need NERO to burn ISO to cd,and u can download it here :

    The reason why u can't acces INBOX from msn is : SVCHOST.EXE is damanged or delted from ANTISPYWARE OR ANTIVIRUS and it can be repaired with ORIGINAL CD OS,or try if u can find sumthing in to repair svchost.exe ( HOW DO I REPAIR SVCHOST.EXE)!

    Try to UPDATE OS if it will fix the problem.Also try to install EXPLORER 7.0 if u dont have!



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1 Answer


There's three quick things you can try:

1) If possible, roll back or uninstall/reinstall your web browser

2) scan for spyware and viruses - Often, DNS and other server settings can be hijacked by malicious programs

3) clean up your hosts file - This is normally taken care of by 2), but just in case... In WinXP, the host file is typically located at %SystemRoot%\system32\drivers\etc\

I assume you've already tried simple things like restarting your computer and such? Weird problems like this can often be

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