Question about Compaq Presario 5000 PC Desktop

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Hi i am having huge probs i can access my msn homepage but it wont let me sign in have deleted all cookies and temp files but i ant sign in can access all of sit just cant access my email also tried creating new email account with yahoo and can acess homepage but when slect sign up i get same messsage the message is.
canot find server or dns error.
what do i do i have selected accept all cookies please help as i have earnings on this site but cant fill form in that was sent by email what can i do many many thanks in advance

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  • 10 more comments 
  • paul proctor Dec 07, 2007

    Hi benisp glad to hear from you ill give it a try now i was looking for you in the experts lounge the last few days ill let you know what happens

  • paul proctor Dec 07, 2007

    hi Beni tried doing all you said stinn no luck but i really need my emails because i have earnings and a form that has been emailed to me what else can i do also yahoo is not in the list.

    Is their any other way of retrieving my emails without using msn.

    What could be wrong is their any other settings i can change.

    Also what does this meen"SDTrayApp.exe"

    When i switch comp on i get that message saying unable to start sdtray could you please help me some more been looking everywhere 4 u thanks for replying speak soon

  • paul proctor Dec 07, 2007

    Hi Beni thanks for the help if i download rapidfix do i need to do anything or does it do it itself also when i press ctrl alt del their is a list of about 25 items running do i need to stop any and if so witch ones.

    Computers isnt my expertise so hope you can help what do i need to do please can you talk me through it if i give you the list can you help do you want me to list them all for you.

    have done virus and spyware prog found couple of trojan and few spyware.

    Also i have selected my comp t accept all cookies please do your best for me as i cant get my earnigs and other important emails let me know what i need to do many many thanks

  • paul proctor Dec 07, 2007

    Open sky can you talk me through yours aswell i am struggling and dont know what to do and i have important emails please help many thanks

  • paul proctor Dec 07, 2007

    Beni how does that first link clear my registry their site is about sharing files with other people please help me i really am stuck feel like getting big hamer and fixing comp that way lol

    What is wrong and what can i do?????

  • paul proctor Dec 08, 2007

    Hi benisp glad your back i tried everything and still no joy what else can i do.

    Also when i switch comp on i get this error message would this be anything to do with it

    "SDTrayApp.exe unable to locat component rh100bpl"

    What else can i do thanks for replying.

  • paul proctor Dec 10, 2007

    thanks benisp do i need to get original windows disk or can i download from net as i dont have disks for windows please let me know what to do thanks again.

  • paul proctor Dec 10, 2007

    Hi benisp thanks for reply do i need to burn it from disk or can i just do it from net as i am waiting for my need dvd rw drive to be repaired and wont have it back for about a week.

    Is their anyway i can restore all win xp to as it should have been if i had just installed from cd surely this would solve my problem.

    Also if you can give me the link much appriciated thanks again

  • paul proctor Dec 10, 2007

    Hi benisp thanks for all your help
    I have founf out that i can acess my account through mozilla firefox.
    Do you know why i can do this through that site and why cant i access it from msn thanks for all your help and advice i will burn the info to dvdrw when you give me the link thanks

  • paul proctor Dec 10, 2007

    Benisp thanks for all your help i new youd be able to help me many thanks will try your links tomorrow when get chance still going through a weeks worth of emails thanks again.....

  • anchorduster May 23, 2008

    1. i cant acess my email

  • Anonymous Aug 23, 2008

    I cannot access my E-mails on the Computer. What should I do?



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Hello there!
Happy Holidays
well, For me is a sync, problem with server, just go ahead and change the time depending your area, according with the place you live.
another try, is access from save mode, and erase any internet temp and TEMP files, .in the Profile area, you can see your account there, if you know how to do it, if not, just drop me a note.
sometimes, this fix the problem

Posted on Dec 07, 2007

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Go to the internet explorer with rigt click and PROPERTIES.Then go advanced and RESTORE DEFAULT.Go to the programs and RESET WEBSETTINGS ALSO UNDER THAT Menage add-ons make sure yahoo add-ons is there and not desabled.Let me know if u got help!

Posted on Dec 07, 2007

  • 5 more comments 
  • arben pllana
    arben pllana Dec 07, 2007

    1.)First download this program to clear ur registry:

    2.)This is NOT a list of tasks/processes taken from Task Manager or the Close Program window (CTRL+ALT+DEL) but a list of startup applications, although you will find some of them listed via this method. Pressing CTRL+ALT+DEL identifies programs that are currently running - not necessarily at startup. For a list of tasks/processes you should try WinTasks 5 Standard/Professional from Uniblue Systems. Therefore, before ending a task/process via CTRL+ALT+DEL just because it has an "X" recommendation, please check whether it's in MSCONFIG or the registry first. An example would be "svchost.exe" - which doesn't appear in either under normal conditions but does via CTRL+ALT+DEL. If in doubt, don't do anything.


    Rate me as FIXYA if u got help!

  • arben pllana
    arben pllana Dec 07, 2007


  • arben pllana
    arben pllana Dec 07, 2007

    Sorry pauldonp i was busy all the day and i cudnt asnver you!The rapidshare link was download link to download REGISTRY CLEANER to clear ur registry...If u still have a problem let me know i will continue to help you!


  • arben pllana
    arben pllana Dec 08, 2007

    sdtrayapp.exe is a Spyware Doctor Tray from PC Tools

    Common Path(s):
    %programfiles%\spyware doctor

    That means ur pc ( PROCESS) was infected with SPYWARE and ANTISPYWARE has delted ONE FROM SVCHOST.EXE!The only was to make ur pc work good is to REPAIR UR PC WITH ORIGINAL OS ( JUST REAPIR )

  • arben pllana
    arben pllana Dec 10, 2007

    You can download it from NET and make it iso!Burn in cd and repair ur pc..If u dont have i will send rapidshare links where u can download it..Let me know


  • arben pllana
    arben pllana Dec 10, 2007

    Here you have the download links:

    Win XP Pro. Corp. SP2 Sept. 2007 - Performance Edition

    Download from

    Download from

    Win XP Professional SP2 Integrated

    This Release includes all hotfixes and security updates until May 2007.

    Windows XP Professional N contains all of the features of other versions of XP, except that Windows Media Player has been totally removed to be European union compliant.


    You can choise witch u want!!!

    All the BEST


  • arben pllana
    arben pllana Dec 10, 2007

    When u download those parts just extract with WINRAR and it is allredy ISO just u need NERO to burn ISO to cd,and u can download it here :

    The reason why u can't acces INBOX from msn is : SVCHOST.EXE is damanged or delted from ANTISPYWARE OR ANTIVIRUS and it can be repaired with ORIGINAL CD OS,or try if u can find sumthing in to repair svchost.exe ( HOW DO I REPAIR SVCHOST.EXE)!

    Try to UPDATE OS if it will fix the problem.Also try to install EXPLORER 7.0 if u dont have!



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1 Answer

Microsoft sighn up is not loading

The MSN homepage is a Microsoft website that allows you to check up on the current news of the day, check your email, sign into your Windows MSN Messenger and much more.
Problems associated with loading your MSN homepage have to do with either your computer or Internet connection, or the connection on the home page.
Downloading and installing other programs may change your homepage.
This happens because certain programs have features such as add-ons and tool bars that may automatically change some of your settings.
Google and Yahoo commonly add features to their programs, and sometimes they will change your homepage.
You can fix this by opening your Web browser and clicking "Tools" and "Options" and changing your homepage to

Your anti-virus program sometimes blocks websites that it deems as dangerous or potentially threatening.
Open your anti-virus program and include on your Firewall's safelist of websites.

Cookies You might have to delete your MSN cookies in order to view the homepage.
Cookies typically store information from the websites you have visited.
You may have too many cookies stored on your computer to view the website properly.
You can do this by clicking "Tools" and "Options" and selecting "Cookies" from the "Privacy" tab.

Internet Browser

Go to your Internet browser and update to the newest version.
Web browsers frequently update the browsers to different versions, and you may be using an outdated version that is causing connection problems with the MSN homepage.

Microsoft account sign up

Aug 31, 2013 | Microsoft Office Professional 2007 Full...

1 Answer

Can't log in to

When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.

Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.

Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.

Register for Account

The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.

The email address must end in either "," "" or ""

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.

If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.

Incorrect Password

The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.

MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.

If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.

Browser Issues

A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.

For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."

Internet Issues

A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.

Also, check that you're working online instead of offline, which can prevent you from logging in.

Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."

If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.

Hope this helps.

Nov 26, 2012 | HP Computers & Internet

1 Answer

I know my msn password but it wont let me sign keep getting error 80048821

1. Try changing your password to something smaller 10-12 characters
2. Check the time and date are set properly.
3. Try disabling your firewall and logging in.
4. Clear you IE cache and cookies. Open Internet Explorer, click the tools menu, then Internet options, then click the delete files button, when that is complete click the delete cookies button. 5. Click start, then Run. Enter then enter this: regsvr32 softpub.dll
then click OK
And repeat for this too:
regsvr32 wintrust.dll
regsvr32 initpki.dll

Aug 19, 2011 | Computers & Internet

2 Answers gets changed to

Control Panel > Internet options> General > change homepage to
Click on change search defaults> settings> tick box with "prevent programmes from changing search options" (suggesting changes)

Jan 08, 2011 | HP Mini 1000 Netbook

1 Answer

I can no longer modify, add content, etc. to my.msn homepage...

Make sure that you are logged into msn. Since you cleared your cookies and temp files, it may have "forgotten" your login information. Also, check that your browser isn't set to clear history and cookies after you close it.

Jul 19, 2010 | Microsoft Internet Explorer 8

1 Answer

Frequent ''launchemptyresponse''

This is because of Exipred Cookies and offline pages and links saved in your pc

You will have to Delete Cookies and Temp files from Internet Explorer
Open Internet Explorer
Click on TOOLS on top - Click Internet Options - Click on Delete Cookies, Delete Files - Click Apply

Click on ADVANCED tab - Click on Reset Settings. ( this option will change the Default homepage which you have choosen )
Click OK - Close Internet Explorer and Reopen - it should let you browse your emails without problem.

Jul 06, 2010 | Yahoo Mail

1 Answer

Unable to sign out what to do

Delete Cookies and Temp files from Internet Explorer

Click on TOOLS on top - Click Internet Options - Click on Delete Cookies, Delete Files - Click Apply

Click on ADVANCED tab - Click on Reset Settings. ( this option will change the Default homepage which you have choosen )

to set your homepage to default homepage of yours..Click on GENERAL Tab and under homepage you can set it.

Try to signout now.

Jun 23, 2010 | Yahoo Mail

1 Answer

When i type my password in and press sign in it doesnt sign in and then about 3 seconds after it says msn has stopped working and goes off

You may have to delete cookies on your browser.
Since MSN Explorer piggy backs on IE, you can then delete cookies on IE. Just open both MSN and IE at the same time. Then on IE, click on Tools> Internet Options> Delete Files under Temporary Internet Files. You'll get a prompt to Delete Cookies as well.

Or, if you're login as an administrator on your PC, you can just go to C:\Documents and Settings\User\Cookies, then delete all cookies.

Aug 02, 2008 | Acer Aspire L100 PC Desktop

4 Answers

Canot sign into hotmail account why

when you go to msn dont try to sign in look for the icon that says choose msn as your home page and down load the information then you can sign in. some internet companies block out certain web sites.

Dec 08, 2007 | Compaq Presario 5000 PC Desktop

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