Question about HP Photosmart C5180 All-In-One InkJet Printer
My C5180 has given me lots of problems too. It will often tell me I have a
paper jam and there isn't one. Then after turning it off and on several times,
it will then proceed to telling me to either push down the photo tray or make sure the paper tray is pushed down...which it is! and then after many headaches and turning it off and on and pushing the tray up and down many times it finally stops blinking that yellow light and then the computer shows
an error in printing message when I try to print again!!!!!ahhhhhhhhhhh
this printer is frustrating . Can you tell me why it does this? and what to
do for these messages?
I've just talked with HP support and they fixed the problem. This is the solution:
1- unplug printer while it's on
2- after 10 seconds, and while it's unplugged, press the cancel and OK buttons at the same time and plug it while holding the buttons.
3- after the printer is on, release the buttons
4- if it does not start the computers, then turn it on manually (with the power button) while pressing the cancel and OK buttons at the same time and release them after the printer starts
5- try the copier and print a page through the computer
6-turn it off for 1 minute and then on again. The message should not be there now
Posted on Jan 14, 2008
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