Question about Dell 3000cn Laser Printer

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Paper feed wheel

I just replaced the drum cartridge and the toner in my Dell 3000cn printer. Now the wheel that feeds the paper is vibrating, sounding like a helicopter, and it doesn't flip down to pull in a sheet of paper. This is the wheel you can see from the front of the printer where you load paper. Is there any way I can adjust this wheel? For now, I end up putting my hand in to push it down, but I have to do it for each sheet...

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  • Anonymous Jan 15, 2008

    I have the same problem. I tried cleaning the registration rollers, but it does not work. I have to flip down the roller at the entry of the paper between sheets as well. Is there any way to clean this area?

  • jessie373 Oct 21, 2008

    I just started to have the same problem but cannot flip down the wheel. How did you do it?



    Thanks...

  • rsmith6148 Nov 06, 2008

    I have a similar problem. The mechanism just doesn't want to properly grab and feed the sheet. It happens on all paper types. The paper jams, I have to pull it back out, and then hand feed each sheet, giving it an extra push. Sometimes it makes a tremendous racket before it gives up and reports the paper jam problem.

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Sounds like something was not put back in right and something is not making good contact.

Posted on Jan 04, 2008

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The paper keeps jamming in behind the drum, and when removed, the papper is heat damaged in my brother mfc9450cdn


The paper is clearly not feeding properly, that's why it's heat damaged when you open up the unit.

The 2 most likely causes are:
1. Paper path and/or printer mechanics are blocked by something foreign - this could be a stray piece of paper (simple fix) or a piece of the printer that has broken off (not so simple).
2. Something has broken/malfunctioned such that the mechanism that feeds the paper is either not feeding any more, or is blocked somehow.

Tough break if the cause is item 2; you'll need to have the printer serviced (if it's worthwhile based on age/condition), or replaced.

To determine if you're lucky and the cause is item 1, unplug the printer from power, remove the toner cartridge(s) and remove the drum (protect the drum from intense direct light). Visually inspect the inside of the printer to ensure every scrap of paper or clump of toner is cleaned out. Also inspect the drum/toner cartridge for damage and to ensure nothing is stuck on either - clean as necessary.

One final thought - if you're using paper that's too thick for the printer to handle, this can also happen. In that case, of course, clean up the printer (as advised above) and use normal paper. Refer to the printer documentation to see what weight of paper is compatible with it.

Good luck,
DH

Feb 07, 2014 | Office Equipment & Supplies

1 Answer

Since i install a new drum, i have smudges on my copies how do i fix


    Sir/Madam

    If you have Brother Printer print quality problems, Then I suggest You clean the Your Brother printer drum unit as follows:

    Small Spots on the printed pages:

    If your printed document has any small white or colored spots, follow the steps below.

    1.Open the manual feed slot cover.


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    2. Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.

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    3.Using both hands, put one blank sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. Wait until the machine automatically feeds the paper. When you feel the machine pull in the paper, let go.



    Note
    • Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
    • Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam.
    • Do not put paper in the manual feed slot before the printer is in the Ready state. An error may occur and the printer will stop printing.

    2eb57e9d-950e-4b6e-ad8b-56c8ebb19b07.gif

    4.Make sure that the printer is in the Ready state. Press + or - to choose "Color Correction". Press OK.

    5.Press + or - to choose "Drum Cleaning".

    6.Press Go. The printer will pull in the piece of paper and start cleaning the drum unit.

    6b922b0a-02b3-4722-b1c9-66c30edf3521.gif

    7.When the printer has finished cleaning, "Completed" appears on the LCD.
    Press Cancel so that the printer returns to the Ready state.

    8.Repeat steps 3 to 7 two more times using a new blank sheet of paper each time. Upon completion, please discard the used paper. If the print problem still remains, please go to the Step 9.

    Large spots on the printed pages:
    Hint If your printed page has colored spots at 94mm (3.7 in) intervals, please follow the step below.
    1. 9.Turn off the printer power switch.

    caa08e02-67b8-4b61-b1fd-f671f7a5511b.gif

    10. Fully open the top cover by lifting up on the handle (1).

    51223372-6d42-4884-a45a-5442dfcea382.gif

    11. See the print sample to identify the color causing the problem. The color of the spots is the color of the drum you should clean. For example, if the spots are cyan, you should clean the drum for cyan. Take out the drum unit and toner cartridge assembly of the color causing the problem.


    Caution
    • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
    • To prevent damage to the printer from static electricity, DO NOT touch the electrodes shown in the illustration.

    2a1279fb-d964-4573-9637-8c4266c18daa.gif

    12.Push down the green-labeled lock lever (1) and take the toner cartridge out of the drum unit.

    Caution
    1. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
01d4b807-b16c-4217-9312-e3512e748120.gif

13.Put the print sample in front of the drum unit, and find the exact position of the poor print.

fe28efe7-23fa-418e-a71c-71a7d329763b.gif
14.Turn the drum unit gear by hand while looking at the surface of the OPC drum (1).

f8e1a002-f52a-4911-84f3-67e5a15fc8ba.gif

15.When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a dry cotton swab until the dust or glue on the surface comes off.

DO NOT clean the surface of the photosensitive drum with a sharp object.

4e8415f0-4eb7-42b5-97b3-058ffb4cd5cd.gif

Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit.


03991bfa-c64e-4dd8-aeea-1125e013c751.gif

17.Slide each drum unit and toner cartridge assembly into the printer. Make sure that you match the toner cartridge color to the same color label on the printer.

C- Cyan, M- magenta, Y- Yellow, K- Black

c4958bf8-67a3-434e-aa55-88957008ada8.gif



18.Close the top cover of the printer.

5cb85f1f-0986-44e0-8f0d-2ba3d636edca.gif
19.Turn the printer power switch back on.

If your question was not answered, please check...

Clean the drum unit Brother

Or

If You still need Brother Printer Help I suggest You follow Us On for :


Brother Printer Support

Nov 07, 2012 | Brother Dr420 Black Drum Unit Cartridge

1 Answer

I have two 1710n dell printers that when they print, the lines ar curved and non of the words are in a straight row


If both of the printers have seperate toner and drum cartridges, then it is probably a feed roller issue ( one side is pulling the paper more than the other, causing a curved line ). One trick to try would be to print a page, and pull the power cord halfway through the print. Open the printer and remove the paper and drum and toner and look on the drum. If the latent text is curved on the drum, Then replace both. It is odd that you have two printers that are having the same issue though, especially if you have two drum and toner units. Also, check to make sure that the paper is seated properly in the paper tray, if there is too much play around the paper, the printer may not feed the paper properly. With physical access to the printers, a tech should be able to figure out the problem fairly quickly.

Sep 29, 2010 | Dell 1710 Laser Printer

1 Answer

Dell 3000cn leaking black toner cartridge


If they all have leaking, I would bet its the fuser causing the issue. It sounds like its not sealing the ink properly, thus it looks like its leaking.

Apr 07, 2010 | Dell 3000cn Laser Printer

1 Answer

My Brother HL 5250DN printer has started making a loud clicking sound when it tries to feed paper for printing. It then stops and the paper light starts flashing.


Clear the jammed paper as follows.
Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
1. Press the cover release button and then open the front cover.
2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3. Pull the paper tray completely out of the printer.
4. Close the front cover.
5. Pull the jammed paper up and out of the printer.
6. Open the front cover again.
7. Open the back cover.
8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
9. Using both hands, gently pull the jammed paper out of the fuser unit.
10. Close the back cover.
11. Pull the duplex tray completely out of the printer.
12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
15. Put the drum unit and toner cartridge assembly back in the printer.
16. Put the paper tray firmly back in the printer.
17. Close the front cover.
18. Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

Dec 04, 2009 | Brother Office Equipment & Supplies

1 Answer

Ink dots on right side of paper


Toner cartridge? So this is a laser printer? In that case I suspect it is not new? This sounds like old age on the main image drum, that will probably give the exact same mark on each page, correct?

Apr 15, 2009 | Dell 3000cn Laser Printer

2 Answers

Prints ok, but dirty page. Happened suddenly. No lights are on. HL 1440.


The problem is with the toner ow paper feeding. Proper feed the papers, if that dosn't solve you may have to change the toners. It is best that you put a new one. If that dosn't solve then thre cables must have got damaged. Send it to Repair.

Mar 24, 2009 | Brother HL 1440 Laser Printer

1 Answer

Paper jam on initial feed


It sounds to me like your pickup rollers are worn. You should order a new set and replace them. That should solve your paper jam issue.

Feb 15, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Excess toner after ?overfilling cartridge w/ bulk toner


Did you refill the toner yourself or put a new one in or.......

Jan 01, 2009 | Dell 3000cn Color Laser Printer

1 Answer

Paper not feeding


The Dell 3000cn & 3010CN both display this fault.

The root cause of the problem is the Rubber pads of the feed roller in the paper tray become warn and fail to grip the paper the paper feeds a few millimetres and then is let go by the worn roller, the paper path sensors pick this up and then a paper jam is notified.

The only remedy for this problem is to obtain a new feed roller for the paper tray mechanism. Unfortunately dell in the UK do not sell maintenance kits to the public, and therefor ehte only place I found them wa on Ebay in the USA.

The kit in quetsion is the vertical paper feed maintenance kit. it costs around $50 plus shipping.

The only other option is to have a Dell approved service agent replace the rollers for you.

If you hear a grinding or cruching noise when paper is fed, then one of the mini plastic guide rollers had detached itself from its position and wound up in the tape path mechanism (very expensive repair)

Jul 12, 2008 | Dell 3000cn Color Laser Printer

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