Question about Creative Labs ZEN Vision:M Digital Media Player

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Doesn't turn on

I recently brought creative zen vision M which is refurbished, it worked fine for the first couple days, but suddenly it turned off and doesn't turn on. It doesn't turn on even after trying with the power button. what should I do?

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Re: doesn't turn on

If charging by USB is not charging your player enough to even be able to power up, then you're going to have to get hold of an AC wall charger that plugs into the ZVM's round DC-IN jack (on the sync adapter). PSP chargers work perfectly, if you have one. Let it charge for a few hours this way, then post back.

Posted on Dec 07, 2007

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Won't turn on

I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.

I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

May 28, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen won't turn on

had same prob to the T...found this post and it fixed's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

ZEN Vision 30GB buttons not working

The fix for this requires you to disassemble the unit. The Vision is easy to disassemble and this issue can be fixed easily by those comfortable opening up and tinkering with electrical gadgets.The keypad board is separate from the main board and can easily become separated when dropped. Disassembly of the Vision case and re-seating the keypad board fixed this issue for me.

Jul 29, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

Zen Vision M won't register on computer & screen won't turn on!!

well you could try reseting it if you havent elready and if you have well...i have the same problem two so maybe creative labs is screwing us over.

Feb 25, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Creative ZEN Vision M

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize

If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Factory Refurbished Zen Vision Players

read this forum on the zen:

Dec 09, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen Vision M freezing during music upload.

Try to add your music a bit at a time instead of your whole library at once. That will freeze it. You can also try sync with Window's Media Player, which works a lot better than the Creative software.

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision: M Freezing During Music Upload

have you download the latest firmware from creative?

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

CReative Zen Vision M - Bought in US so can't get support in UK. At first kept trying to switch to external TV. TRied resetting and worked when I plugged in connecting/docking plug. Then hard disk kept...

You should get support no matter where you bought your player. The Serial Number on the back of the player allows Creative to trace the player. I bought a Zen Vision M from Amazon in the US and had it shipped to an address in the US. A friend collected it for me and brought it home to me in Ireland. The Hard Disc failed after about 45 days and I emailed Creative Labs Europe and they set up an RMA, I shipped the player to them and they sent me a brand new player. Try this link to email your problem and set up an RMA:

Jun 04, 2007 | Creative Labs ZEN Vision:M Digital Media...

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