Handycam suddenly won't turn off.

Sep 09, 2009

- I'm sorry, in my last message, I was only able to see your very first message posted on 1st.

I suspect the issue is a hardware problem, as the error code is related to memory, and your unable to switch to video mode. But photo mode works? that goes to a memory stick or a memory card?

Does the hard drive appear to be working? can you plug it to a computer and can you get content from the hard drive?

Sep 09, 2009

- Had a small mistype there -" I suspect the issue is a hardware problem " what I ment was - a hard drive problem.

Sep 06, 2009

- Thank you, It is a DCR-SR42 Sony Handtcam. I've narrowed down the problem. The ring that allows you to turn it on and off and switch modes is not functional. It won't turn on or off and is stuck in picture mode rather than video mode. I can get it to turn on by disconnecting the battery and re conecting it. It then turns on but won't change to video mode. It will take photos bur I need it to video as we are on vacation in Glacier National Park. Help me please. Mike
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First of all, press RESET button located under LCD housing, pull out LCD and press RESET button there to set camcorder on default settings.
If that does not fix problem then camcorder requires to replace Switch Control block (it includes power switch on-off dial too) by qualified camera tech.
I can provide you required part number and where it is available info, if need that.
Thanks.