Question about Dell 924 All-in-One InkJet Printer

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Dell 924 Paper Jam

An undersized piece of paper "disappeared" inside the printer and I'd like to open the case to retrieve it, but there is no obvious way to open it up. Any suggestions?

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Are you getting a jam error?

If not load a letter sized 8.5 x 11" inch sheet of paper or carstock in printer print somthing let paper get about halfway down in printer then uplug printer and plug it back up as it comes back on it will usally rotate rollers forcing the paper out if you used card stock this should be stiff enough to force the smaller paper out

Posted on Jan 07, 2008

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Posted on Jan 02, 2017

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1 Answer

Non-existent paper jam


There is almost certainly an optical sensor somewhere that either has a tiny bit of paper or dust in it. Try blowing dust out of the insides of the printer with a shop vac set to blow air out. Also try disconnecting/reconnecting the optical sensors throughout the paper path of the printer. Only do these things with the printer disconnected from everything.

Nov 01, 2009 | Dell 924 All-in-One InkJet Printer

2 Answers

Paper jam ,no paper jam found Dell 1815dn


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 01, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Paper Jam


try these steps

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Feb 14, 2009 | Dell 810 All-In-One InkJet Printer

1 Answer

Paper jam dell 924 inkjet printer


Is there a door or access on the back of the printer? Some printers can be accessed there.
Hope this helps. Bud

Jan 12, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

All-IN-One Printer 924 Deep Paper Jam, can not get it out


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 10, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

How to clear carrier jam in Dell Photo All in One 944


simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again
cheers 

Nov 27, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

924 printer paper jam


below the opening part to take a copy you open it, the cartridges will move to a side automatically. There you will be able to see the paper.

May 03, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Paper won't feed


Dell.com will chat with you on-line to help you toubleshoot that printer.

Mar 31, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 Inkjet Printer False Paper Jam


Got rid of my problem!

In an act of despair I started to poke around the inside of the printer with a wooden match. Especially I found a small black lever mentioned on a Dell web site (general paper jam help page) that could be pressed a little. It is placed just a little bit right of center behind the carriage and just above the roll that feeds the paper beneath the printer heads. I'm not sure if this was what finally did it, but now the paper jam problem has gone away.

Another thing I noticed is that my carriage is now moving to center when I open the top. When the paper jam error was present it always moved to the far left (so I could remove any jammed paper, I suspect).

Mar 30, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924


**HW support: 877-459-7298 and you must have the Express Service Code of your printer or any Dell product you're calling in so that they can route you to the right department.** Usually, if you're having paper jams, it could be a mechanical problem with the printer. Try these: - turn off the printer. unplug the power adapter for 1-2 minutes - lift the printer upside down and shake it sideways (strange huh?... usually, this helps because it can re-align those things that may not be aligned right inside the printer) - then, adjust the paper guides and use about 10-15 pieces of paper. try using the printer. if it's still the same... it really is the printer. - if it's still under warranty, Dell can replace it. This information is from Dell, try it it can't hurt.

Mar 09, 2008 | Dell 962 Photo All-In-One InkJet Printer

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