I am trying to make my Lucent MLS-18D completely hands free so it can work with a headset. How would I go about doing this please help

To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:

1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
3. Select the Button Programming button. The Button Programming window appears for the selected extension.
4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
6. Select the Caller ID Name Display button.
7. When you are finished, select the OK button.
8. Repeat steps 5 to 7 to program other buttons for this extension.

You will need to pull that call on hold, then dial the extension of the person you wish to transfer it and then push the transfer button to connect them together.

If you have any other problems with this particular Avaya model you can always download this great manual.

It really helped me a lot with my problems. Good luck! :)

The cordless will not work that way. If you hit flash, that will put calls on hold, etc....

The only thing you can do is have the flash button on the 18D itself.

Call 1866-980-ivds and ask for wireless plaintronics headset for 18D
Also there is a nice wireless phone coming out in August.

go to support/avaya.com and get a manual for free. Try to find out what release is your partner system. Cheers

Your system is actually called Partner.
Compatible phones will consist of MLS12, MLS12D(display),Mls18, 18D(caller id display), 6D(display), 34, 34D(display) No other phone will work on this system
To program phone numbers
Press Feature 00, press/select a buton to program, input speed dial number. Press Feature 00 again.

Hi!

You can download the user manual from the link---

AT&T Avaya MLS-18D

Thanks
Rylee

You will have to call in a pro. We can not put the master passwords on the open internet.

ext10 or 11
Feature 00
Left intercome twice
#101
#103

Press
Feature 00
Left Intercom Twice
Dial #103
Enter Time in Military (14:05 = 2:05 PM)
Feature 00