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Kirby Sentria - Not distributing shampoo correctly

Our new Sentria is not shampooing correctly. It is dumping the soap and water in the center only, not a full width distribution. I cleaned filters like the manual says once before and it worked. Not this time. Any ideas?

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  • FixMeNow123 Jan 09, 2009

    The shampoo comes out in the center only and you can just see a little bit of foam, but the tank seems to magically empty itself in about 2 minutes! The vacuum also does not **** the water from the rug back into the tray like it is supposed to. Help!

  • Anonymous Mar 16, 2014

    kirby sentria does not feed water nd shampoo through tube

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This site may be helpful
http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

make sure the brushes on the shampooer head are spinning and that you have the shampooer head lowered all the way down to its lowest setting. Also...shampoo at a slower pace than you would move when vacuuming...when both putting down the suds on heavily soiled areas and scooping them up. The more oils in the carpet, the less suds you'll see when the shampooer is working properly. one more thing that may be mentioned in the guide is the little round sud screen that attaches to one end of the shampooer hose...make sure that little mesh screen is there and seated properly. It is what produces the suds from the shampoo solution.

Posted on Jan 07, 2008

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I have the same problem. Brushes are spinning, everything is connected but I just get a little damp line in the middle.

Posted on Jul 05, 2016

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Posted on Jan 02, 2017

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte


SYSTEM:
Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com

Feb 14, 2015 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Don't know how to use with shampoo


Best to not put shampoo in machine. Put traffic lane cleaner in sprayer with hot water, spray onto carpet after thorough vacuuming, allow cleaner to dwell 5 to 10 minutes and clean and rinse with fresh clean water in machine. For best results do NOT put shampoo in he machine even though it was designed for it. Most of the machines brought in for repairs are clogged with soap gunk. Carpets will be cleaner and stay clean longer because the soap has been rinsed out of carpet

Sep 26, 2013 | Vacuums

1 Answer

Shampooer does not distribute foam


It usually means you have no filter or a defective filter in your shampooer hose,or your not using kirby shampoo.

Dec 09, 2011 | Kirby G6 Bagged Upright Vacuum

1 Answer

Suds not coming out


do you have the dial set to presoak ? Clean? or Rinse?
make sure the container for the soap is full and is popped into place correctly.

also... if the water canister is empty or the dirty water container is full it will stop sucking up the water :)

Mar 29, 2010 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

Don't know how to use carpet shampooer


You should have the new aquamate, it has a blue top to fill with the water and water/soap solution that pops down into place. You will need to use your power nozzle hose and tube, connect it to your shampooer (make sure to connect the power connection just like the power nozzle). Fill your water up, large compartment is for cold water only and the smaller compartment is for one cap full of soap then the rest filled with cold water. Start with just a splash of water or an empty basin in the rainbow. The trigger will control your water spray and the brush underneath. There are two levers on the back of the shampooer marked with a shower head and a bar of soap. Use the soap with the shower head and the soap on and the water only with just the shower head on. You will want to also go over the area shampooed with both off to **** up the remaining water. Make sure to clean your floor thoroughly before shampooing.

Aug 13, 2009 | Rainbow E series Canister Wet/Dry Vacuum

1 Answer

Kirby sentria shampooing not right


make sure u put the exact/right instructed amount of soap in the tank.....after each room, wash & clean tank filter. open tank all the way.....pull back slowly. if too much foam...adjust tank knob.

May 10, 2009 | Kirby Generation 3 Bagged Upright Vacuum

1 Answer

Legend II shampooer


make sure you have the exact soap added, tank filter cleaned after each tank fill up, turn tank knob all the way open, pull back slowly. try those...one or all has to fix it.

Jan 31, 2009 | Kirby Generation 3 Bagged Upright Vacuum

2 Answers

Cleaner Solution Not Dispensing On Bissell 9200 Pro Heat Cleaner


I haven't had this particular issue (yet... knock on wood!) with my Bissell, but remember that the shampoo will not dispense with no water in the tank (the most common cause of this issue because sometimes you think it has water but it doesn't) or water not flowing through the machine due to clogged sprayers-- another issue-- but since you're getting water on the floor that is not your issue-- or with the handle locked in position. If none of that fixes it, try removing the shampoo container, stand over a sink, and push your finger up inside the grommet where the shampoo container mates with the Bissell. Shampoo should dribble out. If it doesn't, unscrew the grommet (holding the container upside down of course so the shampoo doesn't gush out) and use your finger and running water to try and the grommet cleaned out.

If this isn't helping, it may be that your soap pump or soap dispensing trigger switch are defective.

Oct 20, 2008 | Bissell 9200 Upright Vacuum

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