Question about Kenmore 24 in. 17482 / 17484 / 17489 Built-in Dishwasher

3 Answers

Lights Don't Come on and Start Cycle

This is a 3 year old machine.  The problem is a consistent one.  The wash selector lights do not come on and therefore, the cycle does not start.  The other lights come on when you press those buttons.  I turned off the electric from the box for 30 minutes and then on with no luck.  I can play with the buttons and after 15 minutes get the dishwasher to work a full cycle (not test cycle).  What are the possible problems and solutions?

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  • rgletter
    rgletter Dec 07, 2007

    I should add that I took off the front panel last night.  I checked for loose wiring - none found.  I checked for any replacable fuses - none that look familiar.  Does that leave the replacement of the system board, a sensor problem, or something else?  The Kenmore dishwasher gets used about twice a week.  When it works, it does a fine job of cleaning dishes.

  • rgletter
    rgletter Dec 10, 2007

    Today I was able to get the NORMAL cycle to run. In the middle or at the end of the drying, all the lights went out. There is about a 1/2 inch of water at the bottom of the dishwasher. Now, no lights will go back on. I tried to reset it by turning off the power for 30 minutes and then back on with no luck. It could be a fuse, thermastat, system board, or some sensor. Let's hear from the experts. What could be wrong???????

  • rgletter
    rgletter Dec 11, 2007

    I took off all the panels last night. There is power going to the machine and the wiring is fine. On the top right side of the upper panel is two wires - maybe fuses as suggested in other comments on this site. One wire is black and white (left) the other is all black (right). With a meter, there might be a problem with the black and white one - no reading with power on. The all black wire had a reading. I'm not sure where these wires lead to or if this is the problem. The big question is why were the cycle lights working and the options not at one point before everything turned off. I hope someone can help me out here so I can fix this ASAP. Thanks.

  • rgletter
    rgletter Dec 11, 2007

    Uploaded picture of inside control panel.

  • rgletter
    rgletter Dec 22, 2007

    Thanks!  I checked the wiring but will take a closer look.  I doubt that is the problem since it only has been 3 years - then again anything is possible.  But, a broken wire does not explain the problems I had - its more the logic board.  The fuse is bad.

  • rgletter
    rgletter Dec 22, 2007

    I replaced the control board, door switch (even though it was good), and the thermal fuse.  Lights come on but back to the original problem: the Cycle lights will not come on.  The three Option button/light works.  This leads me to the expensive keypad control.  
    As for the suggestion of the wires, I traced them all down to the bottom and they look fine.  I also took notice to how they are assembled in this model (3 yrs old) - they reside in a molded plastic casing that minimizes wire stress when the door opens/closes.

  • rgletter
    rgletter Dec 29, 2007

    Its Fixed!  It cost about $160 to fix it myself and learn something new.  This maybe your solution for your Kenmore Dishwasher.  It turns out that the touchpad was bad and eventually took the fuse that sits on the control board.  The original control board is fine. I peeled away the front of the touchpad (after I confirmed it was bad with a new one).  The thin wires from the ribbon cable are bad right where it bends to go behind the touchpad.  This could be a defect or as one person pointed out a problem with the design of the dish washer during the drying cycle.  After my investigation, I found the most troubled areas for my Kenmore are the Touchpad, Control Board, door switch, and the fuse.  If you have problems with the bottons on your Kenmore most likely it is related to the touchpad and/or the control board.  If the lights don't come on then the fuse is blown and needs to be replaced However, something made the fuse blow (wiring, touchpad, control board, surge in electrical system, etc.).  Also, don't give up, as some here suggested.



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You need to take voltage checks at the control make sure you have voltage coming to it before you replace it. It sounds like you've got plenty of money into it already It might have been cheaper to call someone.

Posted on Dec 22, 2007

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Sounds like you need a control board (timer) or possibly a console/touch panel. One easy way to tell if it's the touch panel - turn lights off in the room and look for a faint glow from any of the indicator lights (when the dishwasher is NOT in use). This is a quick way to tell, but is not ALWAYS the case with a bad console. The 2 wires on the upper right you refered to DO go to a THERMAL fuse that is attached to the grey control board casing. When those fuses blow it does tend to be toward the end of the cycle and will almost always leave water in the bottom. If that fuse is blown the dishwasher will do NOTHING but that doesn't explain your earlier problems. If the fuse is blown you will need to replace it before doing the console check mentioned earlier and make sure you get the fuse KIT that comes with a new harness and not just the fuse itself. And, as always turn the power off before making any repairs and DON'T do anything you are uncomfortable or unfamiliar with.

Posted on Dec 22, 2007

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Okay, I know you said you checked for loose wires but did you check for broken wires. What you will need to do is trace each wire from under the dishwasher to where it comes into the control panel. The reason I say this is because the wiring comes up from under the dishwasher into the door and up to the panel. What happens is the wires break internally from the door being open and closed this puts a stress on the wiring. You won't be able to see the break because it tends to break inside the coating and you can't see it. Which is why you need to trace the wires. If you find one broken make sure you don't splice it at the bottom. Run a completely new wire from underneath all the way to the control. I have seen this problem more than I can remember. Good luck.

Posted on Dec 21, 2007

  • Kelly Sullivan Dec 30, 2007

    Good Job. You may want to clean your float and spray arms just as a preventative service. That will help with all these problems in the future. Again Good job!

    God Bless


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