Question about HP Pavilion dv4000 Notebook

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Software loading, running and not found

I load a new software and my laptop confirms successful loading of software. An icon is generated on my desktop. When I click on it it starts a splash screen as if the software is going to open. Then it disapears. I click on the icon again and this time I get a pop up screen that says the software is already running and to open from the program. Can't find the program

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Re: software loading, running and not found

What kind of software is it? If you go to the Task Manager (Control + ALT + DEL) you should see the process running there. End task and then try to run it again.

Posted on Dec 06, 2007

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Upon starting my laptop, an error pops up prior to my desktop's icons stating that (Pardon the incorrect formatting) C://documents Cannot be found Then I hit okay and it loads everything fine. Then

Try disabling startup programs. Go to Start > Run (search in Win 7) and type MSConfig. In Startup tab, uncheck anything that you don't want Windows to load automatically. It will make Windows boot faster and use less resources while running. This just disables them in startup. Programs will still load, but when only you initiate.

Nov 02, 2012 | PC Laptops

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I have n acer laptop when i turn iton ony my wallpape comes on no icons and i can not do nothing with it what do i do

Hi there,

Try to press and hold the Ctrl + Shift + Esc keys on your keyboard, when the taskmanager comes up release the keys.

On the taskmanager Click File -> New Task -> Run
In the box type in explorer.exe you may have to wait a while for the explorer to be loaded.
If the icons comes back successfully open internet explorer and go to and the run the file this will reset you explorer.exe shell. When it tells you to restart the computer go ahead and restart.

If the same thing still happens after reboot you may want to check your computer for viruses.

Hope you find this helpful!

Apr 30, 2011 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

My computer turns on fine, I hear the windows sound load, my desktop picture loads, but no icons load. I believe this happened when I manually turned off computer in hurry. I got one message indicating the...

1- run the windows in Safe Mode.
2- enter the windows and see the icons are shown or not.
3- if icons didn't load press "Ctrl+alt+delete" for using task manger.
then choose "new task" from "File" and type "EXPLORER" in "open".\

please rate

Jan 17, 2011 | Compaq Presario C552US Notebook PC

1 Answer

Only my desktop picture is there when turned on nothing else

Based on the information you have provided, it seems that the issue might be due to the "Explorer.exe" System file.
This is the file which loads the Windows Explorer.
The Windows Explorer in-turn loads all the required Startup Applications.
As the Applications are loaded and the icons are not displayed, you may run the "Explorer.exe" file manually.
By doing this, all the Startup Applications should be loaded.
Steps to run the "Explorer.exe" manually:
1) Press the "Alt, Ctrl and Delete" keys simultaneously. 2) Then, check if you are able to view the "Task Manager". 3) Click on the "File" tab and select the "New Task" option. 4) In the Run command window, type "explorer.exe" and press Enter. 5) This command should execute the "Explorer.exe" System File. 6) By executing this System file, all the Desktop icons should be restored.
Hope this helps.
Please feel free to contact for further information and assistance.

Jan 01, 2011 | MSI Wind U100-016US Laptop

1 Answer

USB port not registering

Try with different USB devices on all the USB ports of your Notebook. Check if those devices which is not detecting in the Laptop, working on other systems.

(If one of the three is not working, then its a hardware issue). If all the ports are not working, you can try the following steps.

1. Disconnect the AC Adapter.
2. Remove the Battery.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.

2. Update your BIOS:
a) Open in the search field type your Laptop product number (eg:AB123UA), can be found on the sticker pasted on the bottom of the Laptop.
b) Click on Software & Drivers
c) Select the Operating System (Make sure you are using pre-installed OS only)
Note: Do not install BIOS on retail or changed OS
d) Install BIOS and restart.

3. Re-install USB entries
1. Save and close all programs that are currently running.
2. Click Start, select Shut Down, and choose Restart the computer.
3. Press the F8 function key or the Ctrl key when the HP logo appears. This will display the Windows Startup menu.
4. Select option 3 to load Windows in Safe mode.
5. After Windows loads in Safe mode, Click Start and select Control Panel.
6. Double-click the system icon. If the System icon is not found directly under Control Panel, click the Performance and Maintenance icon and then click the System icon.
7. The System properties Window opens. You can open the System Properties window directly by pressing the Windows key and Pause/Break key simultaneously.
8. Select the Hardware tab and click the Device Manager button.
9. In the Device Manager Window, double-click the Universal Serial Bus controllers.
10. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
11. Click OK to confirm the removal of the device.
Restarting the notebook will automatically install the drivers.

That's it. If there is no luck, your Laptop required an onsite diagnose. Contact HP or local service center.

Jul 27, 2010 | Compaq PC Laptops

1 Answer

My pc held mother board of vista, but i want to load windows xp drivers of sound and ethernet free for laptop samsung NP R517

you will first need to see if the unit is "backwards" compatibile, check the suppliers site.

If so download and run the software from Mirco Soft.

If the does not work, you will have to format and load XP.

Just note, it is very important to confirm compatibility first, other wise you might crash the unit

Feb 21, 2010 | Samsung NC10-14GW Notebook

1 Answer

Can't load Windows Mobile Device Center on Windows 7 64-bit

Isn´t WMDC installed by default in W7? Check the control panel and "view by small icons". You´ll probably find it there...

// Mr T

Jan 06, 2010 | Sony PC Laptops

1 Answer

Blue screen on my laptop, not able to load another window

reinstall windows - run your recovery disks, or boot from the recovery partition. If it still happens, there's probably a hardware issue - could be anything. Call Toshiba if still under warranty...

May 15, 2009 | Intel PC Laptops

1 Answer

My laptop keeps crashing when idle.

It's a problem caused by Microsoft when your windows product key seems to be banned (by Microsoft). It's generated by WGA tool that check OS if it's original or pirated. If they found pirated they give you 30 days limitation to use your current OS. If you are using a original but microsoft says pirated, you can found some tool to remove this limitation. I am not giving you the site address. Make a google search by this words "WGA removal for vista" without quote. Hope you will find. This kind of software are freeware. if you found your desired software, install it than restart. Now you are done.
keep informing.

Feb 22, 2009 | Dell Inspiron 1501 Notebook

1 Answer

Software loading problem

whats ur operating system. i think it is vista. that may be the compatiblity problem with ur software. try it on windows XP . it will solve.. if u want to work it on vista, then u have to download a vista supporting version of that particular software...thats all

Dec 07, 2007 | HP Pavilion dv4000 Notebook

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