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Setting up existing e-mail onto new pc.

While trying to set up outlook with an existing e-mail a/c the test function returns the following error message. "Outlook could not logon to the outgoing mail server (SMTP). The problem could be the server name, your server may require authentication, or your server may not support SSL. Verify authentication and SSL options under More Settings.
My question is how can I get round this?

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Re: setting up existing e-mail onto new pc.

Make sure you made setting same like the previous one, most of the SMTP servers require authentication, some SMTP servers use SSL , according to your error message you have tick on SSL option check with your email service provider that they have SSL enabled on SMTP if not disable SSL . collect correct information related to your SMTP server and replace setting with them.

Posted on Dec 06, 2007

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Re: setting up existing e-mail onto new pc.

Wel smtp is your outgoing mail provider.


email account kpn
internet account kpn

correct settings:

email account kpn
internet acount xs4all.

this is the correct settings: with correct username and password

as you see you have to take the smtp address of your internet ADSL provider.

good luck.

Posted on Dec 06, 2007

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Need to change e-mail server in my pop up for outlook express on my presario SR1403WM

Who is your email service provider? it's easy to change the email server settings.

Outlook Express 5/6
1. Open Outlook Express
2. Click on "Tools"
3. Click on "Accounts"
4. Click on "Mail" Tab
5. Click your existing Email account and click on "Properties"
6. On the pop-up window click on "Servers" tab
7. You can change the pop server that you have there
8. Press ok, then close then close and open Outlook express

Jan 07, 2010 | Compaq Presario sr1403wm AMD Sempron 3000+...

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0send/receive showing 0 of 52 task completed?


may be there is a problem in your ISP
so try to resend it
or try to zip your jpegs file and then sen it to email!!!

Sep 21, 2008 | PC Desktops

3 Answers

Unable to use Outlook Express as my main default email..all my emails addressed to are now accessed via Orange web mail.whereas previously all my emails came by Outlook...

help and technical support how to set up Outlook 2003 to access Orange email Article ID: kb3529 Which version of Outlook am I using?
There are a number of versions of Microsoft Outlook available. These instructions provide a step by step guide to setting up Outlook 2003, however if you use a different version, the instructions can be adapted using the settings section.
If you're unsure which version of Outlook you are using, click on Help and select About Microsoft Office Outlook.
open the Outlook 2003 options panel
From Outlook 2003, click on the Tools menu and select Options.

Tip: If you are unable to see Options click on the double arrow at the bottom to expand the list.
set up an email account
  • from the Options panel, select the Mail Setup tab
  • in the 'email account field' click on Email Accounts
choose the option Add a new email account and click on Next
Choose the option POP3 and click on Next

from the 'Email Settings' field, enter the information below:
Once entered, click on More Settings

Internet email receive a message with the subject 'Microsoft Office Outlook Test Message' from yourself, demonstrating that you are now able to send and receive emails using Outlook 2003.
For more info check the link below,168.217&docPropValue=kb3529&clusterName=DefaultCluster&contentId=5f4e52e7-ddc0-41b2-9417-c71b96daea1f&responseId=7fc004a3f2245237:100ebec:11981924106:6059&groupId=1&answerGroup=1&score=937&page=http://ESERVER_d850d292-3b68-4bd3-ab4f-99fc164b3c25.xhtml&result=0&excerpt=Microsoft+Outlook,+Outlook&resultType=5002#Goto221

I hope this helps
Please rate accordingly
Thank you

Apr 24, 2008 | PC Desktops

3 Answers

Cannot get or send mail. error ox8oocccod

Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be unless your email address doesn't end with, in which
case put in whatever your address ends with instead of (for example,
if your address is, enter in ). The
outgoing mail server should be or substitute whatever your
email address ends with for

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.

Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Aug 30, 2009 | Sony VAIO JS Series Desktop Computer...

1 Answer

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was ''. Subject 'testing', Account: '', Server:...

this is a server rejected recipient error message for Outlook/ outlook express. mainly if this is a correct email address that you were trying to send the email on then you need to check for the configuration settings for Outlook express.
Goto Outlook express- higlight mail tab- select the user a/c- click properties on right- goto server tab check that server is
click save

May 01, 2009 | PC Desktops

1 Answer

'Your e-mail server rejected your login. Error 0x800CCC92.

try log in ur yahoo account directly and chk if the user name and password is fine

Apr 16, 2009 | PC Desktops

1 Answer

E-mail problem with my gateway

Try the following in Outlook express:

- Select Extra
- Select Options
- Select the Security TAB
- Make sure the second checkbox from the top is marked active
- Restart Outlook Express

This will allow you to open attached files.

Mar 11, 2009 | Gateway PC Desktops

1 Answer

I can't get outgoing e-mails to leave my Out Box and go into my Sent Mail. [I have MS Outlook and Verizon.] I clicked the yellow triangle in the lower right hand corner of my desktop. "The server could not...

It seems like your SMTP server is missing...

Follow these instructions:

1. Open Outlook.

2. From the Tools menu, select Accounts.

3. Select View or change existing email accounts, then select Next.

4. Select the Verizon account in the Name window, then select Change.

5. Fill in your Internet email settings:

* Type in the Outgoing mail (SMTP) field.

* In the User name field, type your Verizon Online user name.

* In the Password field, type your password.

6. Select More Settings.

7. From the Outgoing Server tab, check the box: My outgoing server (SMTP) requires authentication.

8. Select Use same settings as my incoming mail.

9. Select OK, then select Next. Click Finish to close the

That should fix it.

Good luck!

Dec 13, 2008 | PC Desktops

1 Answer

I can't send or recive e-mail using 2003 outlook, Trying to set it up so I can access my aol account but I am also using a local service to get the internet. I am getting error codes 0x80040900 and...

did you try to setup the aol account properly...
these are instructions as per microsoft:

default.aspx?assetid=za790050011033Add your AOL e-mail account to Outlook 2002 or Outlook 2003

  1. Open Outlook.
  2. On the Tools menu, click E-mail Accounts.
  3. Click Add a new e-mail account, and then click Next.
  4. Click IMAP, and then click Next.
  5. In the appropriate boxes, type the following information:
    • Your Name Type your name as you want it to appear to other people.
    • E-mail Address Type your full AOL e-mail address that includes your screen name followed by
    • User Name Type your AOL screen name.
    • Password Type your AOL password.
    • Incoming mail server (IMAP) Type
    • Outgoing mail server (SMTP) Type
  6. Click More Settings.
  7. Click the Outgoing Server tab.
  8. Select the My outgoing server requires authentication check box.
  9. Click Use same settings as my incoming mail server.
  10. Click the Advanced tab, and in the Outgoing mail (SMTP) box, change the number to 587.
  11. Click OK.
  12. Click Next.
  13. Click Finish.
Note To see other AOL folders such as Saved, Sent Items, Spam, and VOICEMAIL you must subscribe to the folder in Outlook.
To subscribe to or unsubscribe from an IMAP folder In Mail, in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), click the Inbox for the IMAP (IMAP (Internet Message Access Protocol): Unlike Internet e-mail protocols such as POP3, IMAP creates folders on a server to store/organize messages for retrieval by other computers. You can read message headers only and select which messages to download.) account that contains a folder you want to subscribe to or unsubscribe from.
  1. On the Tools menu, click IMAP Folders.
  2. Do one of the following: default.aspx?assetid=za790050011033Subscribe to a folder
    1. Click Query.
    2. In the Folders box, click the folder you want to subscribe to. To select multiple folders, hold down CTRL while clicking folder names.
    3. Click Subscribe.

Oct 05, 2008 | PC Desktops

3 Answers

When i try to open my mail it tell me that i don't have access to my inbox and to go to yahoo mail. when i do that it takes me to a big list of things that i can't seem to find any help. i have been...

What is the "big list" of things that you see? Also, are you using web based mail? Or do you have it setup to go to a mail client such as Outlook Express?

Jul 17, 2008 | PC Desktops

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