Question about AT&T 984 Corded Phone (att00148)

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Ringing on my phone when boss is on the line

When i put a call on hold, and my boss picks up that line, my phone beeps (caller on line alert or something) every minute or so, and i can hear it in my conversation if i try to call out on line disrupts my conversation with blank spots, besides driving me crazy if im not on the line. the only way to make it stop is to inturrupt my boss' call and hang up. (then the light turns red, and it stops.) please help!!! thanks!

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Re: ringing on my phone when boss is on the line

You should turn off the "Hold Reminder" under phone settings. Get to this by pressing the silver enter button and scrolling down.

Posted on Nov 17, 2008

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When I put my t7316E on "night" it only rings half ring then sends call to answer machine, Any way to change to a few rings so I can answer it if needed

That is generally how Night mode works - alerting you to a call then directing the caller to voicmail night message. You want to change the Forward No Answer setting in that mode; if your system doesn't support that, set FNA in regular (non-Night) for the attendant phone.

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Can I change the caller ID so it shows on the first ring?

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Jan 15, 2013 | Lucent PARTNER18 Corded Phone

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As the receptionist I take calls and then transfer them to the person the caller disires to speak with. For example, if I am on a call and the person I am speaking with would like to speak with my boss, I...

A couple of things, but first. When you TRANSFER a call to your boss using the transfer button, he key to getting rid of the call is to hang up. But that's not your problem. When we install voice mail systems, we reserve 3 buttons; one for VM TRANSFER, one for 2 WAY TRANSFER, and one for VM RECORD. It's easier to link you to the OM of a TDA system than explain it, so here's the link

Pdf page 170 will give you the table for setting up your 94,91 and 90 codes for the above features.
Basically, you press PROGRAM, the button, and dial, for example, 94 500 SAVE to store the VMT . You use it by pressing that button while you on the call (no hold) and either dial your boss' extension or press his DSS button. If you use the 2-way transfer, you can actually put his number under one button and carry on a 2-way conversation with the outside party. Kind of like you would do with the old 'pink slip' messages.


Mar 16, 2011 | Panasonic KX-T7630 Corded Phone

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All the calls we recieve in the office go through me. I greet the caller and then transfer them to the person they want to speak with. When I transfer a call, let's say to my boss, my boss will pick up...

Haven't you solved this yet? When we install a system, we reserve THREE buttons for voice mail functions. One is VM Transfer, one is 2 Way Transfer, and one is VM Record. In order you pick 3 buttons press PROGRAM one of the buttons and dial in order 94 500 STORE 01 500 STORE and 90 500 STORE, assuming your voice mail is on the default extension of 500. To send a call to someone's voice mail you press VMT and his DSS button or dial his extension and hang up. The outside party will get all of his greeting. If you want to prompt the user, like you would if you were taking a pink slip, you press 2W Transfer and his extension and carry on a conversation with the outside party. The message records in their mailbox as a new message. If you want to silently record into your OWN box, you press the VM Record button and your conversation is recorded into your own box as a new or old message, depending on how the system is set up.

There are other variations, including a single button transfer into someone's mailbox and some other features that are covered in you telephone sytsem OM or User's manual under Customizing your phone.


Mar 16, 2011 | Panasonic KX-T7630 Corded Phone

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How do i transfer a call with my norte t7316e

There are 3 Flexible Feature buttons under the horizontal display. When you are on a call, the display will show "Transfer" over the last button. Press that button, which will automatically put the caller on hold, pick up an intercom and prompt you to enter the extension to transfer the caller to. Enter the ext. number and tell your employee who is on the call, and heng up - the caller will be connected automatically. Or, after dialing the ext. to transfer the caller to, just hang up and the call will ring through. Good Luck!

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How do i put a caller on hold

Tha particular phone does not have a HOLD button. If you are referring to picking up a call waiting call that "beeps" in while you are on your current call, that can be answered by depressing the FLASH/EXIT button.

Here is a link to the manual:

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Transferr callers to cell phone

pick up the headset, dial *72 wait for the fast beeps to end, then dial your cell number. After the cell number rings, pick it up, hang up and your calls are forwarded. (You need to have the call forwarding feature from your land line provider). Dial *73 to release. I do this all the time with my system and it works fine...

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On hold alert

You probably need to be more specific as to which tone is annoying :-)

The ON HOLD source is what the caller hears when he's put on hold. It can be adjusted in SYS programming to Tones, Music, or None.

The HELD REMINDER tone is what your phone does when you put a call on hold. It can be set for none to 180 seconds in 30 second increments (at least on a CICS).

The programming is done using a 7310 or better phone in system programming.


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Phone does not ring

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