I downloaded and burnt to CD the firmware upgrade
When I insert the CD w/ upgrade I get the message
old ver 2.030827.02GVI
new ver 3.040421.02GVI
I press enter, get the message "loading" an it just sits there.
I have walked away an let it alone for over and hour.
When I come back nothing has changed, same message.
The Customer service # 1-800-736-7679 no longer works.
Does this upgrade really help, if you can get it to work?
Or should I just let well enough alone.
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To upgrade the firmware you will need to download the newest firmware from this site: http://panasonic.jp/support/global/cs/bd/download/bd30/index.html and burn it onto a cd. If you can't or don't want to burn the cd it looks like they will can send a copy of it to you.
READ the PDF file under Upgrade Guide. Make sure you designate the proper file type when burning CD. Check your burning software.
How to make a firmware update CD Please follow the below procedures. 1 Download the new firmware file from www.samsung.com 2 If the firmware file is compressed (*.zip), the file should be uncompressed to CD image file (*.iso). 3 Please burn the CD image file on a blank CD-R/RW disc 1) Recommended CD Burning Program is Nero Burning ROM. 2) Burning Options (in case of using Nero Burning ROM) A. ‘Recorder’ menu ?? ‘Burn Image…’ ?? Select an uncompressed image file(*.iso) B. Please check ‘Finalize CD (No further writhing possible!)’ C. Please refer to your own CD burning Program Manual if you want to use any other CD burning program for burning ISO image file. D. Make sure if the downloaded software is eligible for your BD-P1400. E. The System Upgrade will not be executed if using the update CD made with NOT following the upper procedures. Warning The following events may interrupt the upgrade process and MAY RESULT IN PERMANENT DAMAGE TO THE UNIT WHILE UPGRADING. 1. Unplugging the power plug 2. Power outage 3. Dirt or scratches on the burned CD-R/RW disc 4. Closing or opening a disc tray during update processing How to upgrade the BD-P1400 1. Press OPEN/CLOSE button to open the disc tray. 2. Insert the upgrade CD. 3. Press OPEN/CLOSE button to close the disc tray. 4. Please wait about 6 minutes while verifying. Verifying Firmware Version. 5. When below message box comes up, please check the date of the Firmware version. Do you want to update Firmware? >Current Version : 070730.02_XAA >New Version : 070903.01_XAA Yes No 6. Press ‘Enter’ button to choose ‘Yes’ for upgrade and please remove the disc on the tray. If you select ‘No’, BD-P1400 will be automatically powered off. If you don’t see above message box, try another disc. Generally, this is caused by disc quality or a disc creation problem. 7. Please wait for about 7 minutes. Firmware Update. Now, Processing… Please, do not turn off the power. 8. When finished, the screen and the power will turn off automatically. 9. Turn on the unit again. The tray will close automatically. Below screen will show up. Please select the language you want with a corresponding number button. MENU LANGUAGE SELECTION Press 1 for English Pulsar 2 para Español Touche 3 pour Français Macrovision : BSS01 10. If you want to do System Upgrade through the network, please refer to ‘System Upgrade’ Article on the User’s Manual.
You will need to download the firmware and burn the files to a cd-rom disc. First you double click on the downloaded file to extract the files to a folder. Then you will need to use the "burn image" setting in your cd burning software on your computer and burn those files to a cd-r disc. Then when you insert the disc into the Blu-Ray player it will start the update process. DO NOT DISTURB the player when the upgrade is happening and it usually takes about 30 minutes. Periodic upgrades will be needed with the player to be compatible with the new format of Blu-Ray discs. The full instructions are on the web page.
Sorry to bring up an old thread but I couldn't solve the problem with these solutions. I tried a DVD, I tried 3 CD's burned from 2 different computers, I waited for 5 minutes, I waited for 5 hours. Nothing worked. So I used my work computer that is running XP and it worked perfectly. So if you are burning the disk from a vista computer I don't think it will work.
I had exactly the same problem -- error message of "This disc can be neither played nor recorded. Please check the disk [EC:0207]" after the machine had been working fine for a year. I downloaded the latest firmware from the Samsung website, burned it to a CD-R disk (took three tries until the DVD Recorder recognized the disk -- worked when I used Rocio CD Creater software), then loaded the firmware updates to the DVD Recorder. On the Samsung website you can retrive the firmware update instructions as well. I had to perform the firmware upgrade several times until it successfully updated both the system firmware as well as the disk firmware. After successfully updating both, the Recorder now recognizes the DVD-R disks and I was able to resume recording. I have however, noted some choppiness with the playback of the newly recorded disks. Other than that, the firmware upgrade successfully resolved the problem.