Question about SanDisk Sansa e200 MP3 Player

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My sansa e200 sceen is black

My sansa e200 screen is black and the ring is blue i tryed to reset it took out the battery connected the usb but still nothing
what should i do

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  • Anonymous Dec 07, 2007

    when i hit power blue ring lights up but screen is black this happened right after my laptop battery died while i was downloading songs i calle them they said they would e mail me a firmwear recovery site but i have not recieved the email

  • Anonymous Mar 01, 2008

    It was playing a song, then suddenly froze the song. It also won't go off

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Unscrew the four screws in back. remove back plate. take out battery. press on/off button. put battery back in. put plate back on. it worked for me!

Posted on Feb 28, 2008

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Http://sansae200.blogspot.com/

Posted on Dec 07, 2007

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1 Answer

My Sansa e250 has hanged and only wheel light gets light is I restart the player....Plz help !!


Battery and Black screen Blue ring: Remove the back and check and see if the battery isn't fully connected
push softly but firmly on the Rubber rectangle above the battery (This is the Chip-set For the screen, and memory "Black screen Blue ring" ) and put the back on.

Jul 25, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa e200 series is stuck on the splash screen and would not response on any or cannot be recognized by computer. Please assist


Battery and Black screen Blue ring: Remove the back and check and see if the battery isn't fully connected
I put a folded peace of paper and put it on top of the battery also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen, Black screen Blue ring ) and put the back on.
Sansa Not Recognized: Try connecting it to another computer the back straight to the motherboard thIs should be USB 2.0 and see if it will recognize it as sansa or Drive/removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansas firmware and add the Usb Mode. Try to connect it to your computer at home it should recognize IF not try a laptop.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier. Make sure USB mode is MSC
Recovery Mode may also allow your computer to recognize the sansa


RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings.....
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.
This is what it states in the manual for the 260 sansa Page 29
Recovery Mode also resets system settings when unplugged...

Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode.
Update software from this link..
(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
and install the software before you recover

Jun 27, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa wont turn on, I took out battery to reset and blue ring


Try resetting your firmware via Sandisk's support site. If it still doesn't work, your sansa's mainboard might be busted. The cost of replacing it will be more than a refurbished one (under $40 online).

Jun 13, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Common problem...yet no working solution...


I think there's a capacitor that holds a charge for the blue-ring-of-death. The fix is to hold the menu button down for about 30 seconds (blue ring disappears) and continue holding for about 15 more seconds (or until re-boot). The additional time is required to discharge the capacitor.
If that fails, there is a safe-mode: place the device in hold, and press the mic and menu buttons at the same time. This usually doesn't apply to the blue-ring problem, but it may help.

Mar 11, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Sansa e 200


my sansa e200 is having some problems the ring is lite up but the screen is black i tryed alot of things nothing is really working can you please HELPPPPPP me pleaseeee

Feb 21, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

New songs= black screen


try to remove the battery, wait 30 seconds and replace it
this should reset your sansa,

a real hard reset isn't possible,
you can format it though
warning, this removes everything

To format your Sansa E200 series MP3 player:

1. Open "My Computer."
2. With the player plugged into the USB port, right-click on the player (if in MTP mode) or the drive letter for your player (if in MSC mode) and select "Format" from the right-click menu.
3. Press "Start."
4. You will receive a warning that the format process will erase all data on your device.
IMPORTANT: Make sure you have backed up all of your data from the device before continuing with the format. Procedure will erase everything off the player. Agree to the warning.
5. The format will complete. Close the format window and your player should be ready to use.

After the format, please install the latest firmware update for your player. Please visit the following link to download and upload the Firmware on your Sansa E200:
http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00...

PLEASE NOTE: All files will be deleted. Backup your files. Your MP3 player must be in MSC mode before installing the Firmware update.

To set your player in MSC mode, please do the following:

1. When the player is turned on, press the “Menu” button.
2. Navigate to the “Settings” menu.
3. Navigate to “USB”.
4. Under the “USB” menu, go to “MSC”.
After changing the player to MSC mode, reconnect it to your computer. The screen on the MP3 player should read “USB Connected” and "MSC”
You can now complete the Firmware update download from SanDisk.com on your device.
Installation Instructions:

1. Unplug any other USB flash drives that's connected to any of your USB ports.
2. Download the firmware to your PC
3. Plug in your e200
4. Double-click on the downloaded firmware (e200fw01.00.12.exe) and follow instructions
5. Unplug your e200
6. Device will do it's own update process and will restart.
The device should be ready to be used again.

Dec 16, 2007 | Audio Players & Recorders

3 Answers

Black screen blue light


jst leave the batt to die off. then plug in the usb. thats it

Dec 08, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa m250 is frozen on initializing screen


my e200 does that im sooo pissed it just stays on the screen turns blue than goes back to home screen. i let the batteries run out and the same thing still happens!!

Nov 21, 2007 | Audio Players & Recorders

1 Answer

Sansa e260 screen stays black at power up.


Have you tried holding the menu button down for 30 seconds to reset the devise?

Oct 31, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa E200


You may have uploaded the incorrect or have had unstable power connected to your Sansa E200 when updating. If that is so, your Sansa E200 has been bricked and it's useless. This is the correct Sansa E200 Firmware Updater, "http://www.sandisk.com/Retail/Default.aspx?CatID=1376" (Note: Sandisk is Sansa)

Aug 25, 2007 | SanDisk Sansa e200 MP3 Player

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