Question about Palm Tungsten E2 Handheld

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Error 1316 - installation failure

I had to replace my Palm Lifedrive, and bought a new E2.

In trying to install the new Desktop, I keep getting the following error message:

Error 1316. A network error occurred while attempting to read from the file C:\WINDOWS\Installer\palmOne.msi
Any suggestions would be appreciated.

Peace, Ross

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  • Anonymous Dec 15, 2007

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  • 59 Answers

Have you uninstalled the previous version of Palm Desktop?

Do you have more than 1 profile on your computer? Sometimes multiple profiles can make things difficult is software is installed logged in as one and then you try to install/uninstall as another profile.

Are you installing Palm desktop from a disk?

Try this file from palms site -

http://www.palm.com/us/support/downloads/windesk414e.html

Also, take a look at this-

http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=17525

Posted on Jan 07, 2008

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