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Turntable won't rotate

It's a built-in unit ... just repaired for a different issue. Now the turntable won't rotate. I pulled the "center plug" ... it appears there is a plastic "collar" ... mine was cracked. Is this the problem?

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  • Anonymous Feb 01, 2009

    I have the red 900w Emmerson microwave and is 2 years old, the turntable has stopped turning. We only use it turn pop popcorn and heat water and heat food. Can my husband take it apart to fix?

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  • Microwave Ovens Master
  • 9,098 Answers

This would be the turntable coupler. You would have to loosen or remove the motor screws to get the new on in.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If yours is not found there, please reply back with your brand and model number.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2007

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1 Answer

I'm experiencing occasional arching from the center of the oven i.e. out of the spindle that rotates the metal rack and glass turntable. I cleaned thoroughly and it seems to have minimized the proble


Its unlikely to be associated with the tuntable motor. Units are tuned to prevent arching. Therefore it appears something may have changed inside the unit. Be sure there are no loose items or bits of foil or other mateallic items inside. Also check metal turntable.

Dec 31, 2011 | GE Advantium 120 Convection/Microwave Oven

2 Answers

Phillips microwave oven vt255/bl tuntable does not rotate


HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to one of these problems explain below



(1)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properl on the turning mechanism.



(2)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.


Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.



(3)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

FOLLOW THESE STEPS TO REPLACE THE FAULTY MOTOR.

THINGS NEEDED.

* screwdrivers

* replacement motor

* specific microwave information and part number


1 Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3 Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4 Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5 Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6 Reinsthall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.

Thanks.

Oct 01, 2011 | Whirlpool Microwave Ovens

1 Answer

Phillips whirlpool microwave turntable not turning


HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to any of these problems explained below.



(a)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properly on the turning mechanism.


(b)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.
Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.


(c)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

follow these steps below to replace the faulty motor.

1. Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 .Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3. Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4. Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5. Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6. Reinstall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.


Thanks.

Oct 01, 2011 | Microwave Ovens

2 Answers

Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...


Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.

May 07, 2011 | Amana Radarange Microwave Oven

2 Answers

My turntable does not turn


The turntable motor in the microwave oven needs to be replaced.

Jan 24, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

GE microwave oven squeals as carousel is rotating. Noise stops in a minute or so but begins anew when the unit is used again.


If it is the wheel on the turntable that squeels, wash the turntable in strong solution of washing up liquid and water.
If it does it without a turntable fitted, change the turntable motor.

Replacing the turntable motor.

The motor assembly is fixed to the base of the oven usually with two screws and access i obtained by removing the inspection plate directly beneath the motor. It is usally a plug in synchronus motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate and disconnect the motor. Remove the motor and go and get a new one. Re fit it and put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
Hope this helps.

Jan 01, 2011 | General Electric Microwave Oven

1 Answer

My above the range Maytag Microwave oven plate does not rotate. Bought a new rotator wheel as the old one was broken, and the central spindle will rotate, but not with the plate on it. What can I do?


The spindle (called a turntable shaft) sits atop a small motor shaft from the turntable motor. You either have a weak turntable motor, stripped shaft (which allows the motor shaft to free spin when it has any weight on it), or both.

The turntable motor is located under the bottom panel of the microwave oven. You do not have to uninstall the oven for this repair.

First, unplug the unit, remove the glass carousel tray, and pull straight up on the turntable shaft to remove it. Next, locate and remove the series of screws along the bottom panel underneath the oven. The bottom panel will open exposing the drive motor. The motor comes out by disconnecting the connector plug and a couple of mounting screws.

If the model number you have this listed under is correct, you can view these parts at searspartsdirect.com. Locate items 11 (turntable motor) and 14 (shaft) under the "Cavity" heading. Other sites you may try are pcappliancerepair.com, appliancepartspros.com or repairclinic.com to see if you can find these parts any cheaper.

If you have any questions, please let me know. I hope you find this information helpful.

Aug 05, 2009 | Maytag MMV4205 Microwave Oven

1 Answer

Lights, fan,etc work but turntable does not rotate and oven does not cook.


Sounds like the table motor may have an issue. You might want to consult you local repair depot for an estimate. Sometimes the repairs are more than the appliance...beware!

May 25, 2009 | Goldstar MV-1501 Microwave Oven

1 Answer

It appears that the noise is coming from the the turning or spin-


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

You probably have a bad motor.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 20, 2008 | GE XL1800 1100 Watts Microwave Oven

1 Answer

Maytag mmv1153BAB built in plate not turning


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either is a pretty simple job.

You need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 28, 2008 | Maytag MMV1153A Microwave Oven

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