Question about Tomtom ONE GPS Receiver

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TomTom One 3rd edition error


I had just updated my TomTom through TomTom Home. It was the first time I did that. After I ejected it (properly), it won't start. It appears an orange screen with TomTom image and an X keeps blinking. It also makes that drums sound. Restarting it won't work.

What should I do?



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4 Answers

Re: TomTom One 3rd edition error

Same problem here, fortunately I was able to fix the problem by following the instructions on this thread:

Look for comment #6 and follow it carefully.


Posted on Jul 29, 2008

Re: TomTom One 3rd edition error

Ok I had the same issue but I went into Disk Management and formatted the disk. I then plugged it into TomTom Home and updated the maps and installed all Poi, Voice, Etc. The unit is now working properly.

Posted on Apr 03, 2008

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Re: TomTom One 3rd edition error

I have just had the flashing X problem after updating my Tom Tom One for the first time. I went to the tomtom support and selected search by keyword. I typed in 'white cross' and found the solution. This involved deleting various files and installing a file called Applications from TomTom Home. So far it seems to have worked.

Posted on Feb 23, 2008

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Re: TomTom One 3rd edition error

Contact tomtom you may have to wipe the whole thing & reload it...

Phone or Email them & the will talk you through it.

Posted on Dec 16, 2007

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How do i update my Tomtom 3RD Edition (1GB) GPS Systems for free i would appreciate it if you have an answer thanks.

Hi, I was having trouble too and have found the manual for the 3rd edition online

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
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Hope this helps, Lynsey

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How do i update tomtom for the first time for free

If your TomTom is new and not refurbished you have 30 days to download the new maps. You must have TomTom Home installed on your PC and TomTom will determine if you are eligable for the new map update.

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I downloaded updates for my tomtom One 3rd ed. updates show on my computer but not on my tomtom.

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TomTom One 3rd edition error

Don't really know how BUT I seem to have solved the problem.
Let's first review the problem.

1) I downloaded from TomTom a recommended update.

2) The update screwed up half way through the installation.

3) End result. TomTom refused to get beyond the opening logo and the drum beat!

4) TomTom HOME did not recognise it as a device, ("No device connected") bottom right of screen.

5) Consequently it was impossible to "restore" the software using Tomtom HOME.

6) So contacted TomTom through their website and tried the online fixes, (hardware reset etc) with no result.

7) Filled in a support ticket on the site, the ultimate outcome being a request to return it for repair.

8) I asked for an estimate of the cast (having described the symtoms).They would not give me an estimate until they had seen it.

9) Scanned various forums (including Fixya), but could not find a solution.

10) Decided at that point that is was going to cost, either to get it repaired or buy another, so whatever I did wouldn't matter!

11) So borrowed a card reader to examine the SD card.

12) Windows told me it was not formatted!

13) Couldn't find a friend anywhere with a Western Europe Map on an SD card to try to copy.

14) I was sure I had backed up the Tomtom via TomTom HOME when I first bought it, but where did it store the backup?

15) Found a folder in "My Documents" called "TomTom"

16) Scanning through that folder structure I found a folder called "One".

17) In that folder was another folder called "Backup01"

18) So I formatted the SD Card (heart thumping!) then right clicked on the "Backup01" folder and "Send to" the G drive (the drive letter for the SD card in the card reader)

19) Things happened on screen and files moved across the screen.

20) Took the SD card out and pushed it into the TomTom. Switched on TomTom and behold it started to work!

21) Since then TomTom HOME has scanned the device and downloaded a number of updates. The only difference I can see between its previous performance and its current state is that some of the opening screens have changed and it no longer shows the briefcase screen when it switches off.

22) Will be testing it on a long journey shortly and hoping for the best. Will not guarentee that this will work for all people with a problem, but it has on my device. Good luck!  

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you need to uninstall tomtom home and then reinstall again you can do this at

this will take you to thevery latest tomtom home downoad

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ERROR: 573/# Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the...

Go to My Computer, then the TomTom drive and click explore. Move your Map folder to the desktop. Then, delete everything on the tomtom drive. Unplug it, plug it back in, and start up Tomtom HOME and install all updates, keep unplugging, plugging back in, and installing updates until there aren't any more updates. Then move your map folder back to where it was on your TomTom drive.

Please rate, Thank you!

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Make an account here, for free:

Then, install Tom Tom Home:

Make a full backup, better safe, than sorry...
Do this backup vith explorer or similar,
just copy ALL content from device to a folder on your computer.
Remember to set explorer to show hidden and system files.

Connect device to pc, update device via TomTom Home....

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