Question about Honeywell HZ780 Oil Filled Radiator Heater
I have a Honeywell oil heater and when I plugged the unit into thewall, smoke and flames started coming out. It's not the wall socketbecause I checked the heater in other outlets and it did the samething. Very dangerous. Good thing it happened while I was home.
Can the plug/cord be replaced? Is there a recall on these units?
I couldn't find the right product in the list, so used the one that was closest. I have a 680-C
Question: *All Heaters*-Where can I get parts for my heater? Answer: Unfortunately, we do not have any replacement parts available online for heaters. You can obtain parts by calling consumer relations at 800-332-1110. The only parts currently available are replacement wheels for oil filled heaters. If you are looking for any other parts, please call us or send an email to ConsumerRelations@kaz.com and let us know the model number of the heater, the length of time you have owned it for, and a detailed description of what is wrong with it. Question: All Heaters-Can I use an extension cord with my heater? Answer: You should avoid the use of an extension cord as it may overheat. However, if you have to use an extension cord , be sure it is a polarized cord of 14 AWG minimum and rated no less than 1875 watts.
I could find no recall on you product. They do not supply parts. I am sure you can match up the plug and cord at any good hardware or appliance parts store. Are you sure it is the cord? The element could be shorted out.
DO you have an ohm, meter or small batter light tester to tes t the cord and eliments with?
Posted on Jan 02, 2009
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Posted on Jan 02, 2017
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