Rank: Guru
Rating: 86%, 130 votes
Hello,
My name is Vikram Kumar Thumu, from India-Hyderabad. I have seen your message on the issue related to color issues with Printer . I would like to provide my suggestions on the issue. I hope that this should work for you and will resolve the issue.
Well, these type of issues could happen due to below causes:
1. Due to refilled ink cartidges
2. Due to corrupted Printer software.
3. Color ink cartridges are low.
4. Color ink cartridge is with dust or if Color ink cartridge slot contacts ( Electrical Contacts ) are not clean.
5. if the ink cartridges are seated incorrectly...
To isolate and to resolve the issue, I recommend youu to try below solutions.
Solution 1 :
Please open below link in the new Internet Explorer. Copy and Paste the link at the address bar and then click GO. This will open a web page that titles as " HP Inkjet Cartridges and Media - Cleaning the Contacts "
Link :
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=c00058182
Once if you open web page, please perform the steps that are mentioned in web page to clean ink carttidges. I hope that this should resolve the issue. If the issue still persists then try next solution...
Solution 2 :
Please open below link in the new Internet Explorer. Copy and Paste the link at the address bar and then click GO. This will open a web page that titles as " HP Inkjet Cartridges - Resolving Banding, Missing Dots, or White Streaks in Printed Output "
Link :
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bpa00226&lc=en&jumpid=reg_R1002_USEN
Once if you open web page, I suggest you to perform the steps that are mentioned under " Cleaning the cartridge electrical contacts " in the web page . I hope that this should resolve the issue. If the issue still persists then try next solution...
Solution 3:
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Please try to Calibrate the ink cartridges of Printer, you can calibrate by using Printer properties under preferences and under Services Tab.
Please refer to user Manual for more instructions on this issue.
Solution 4:
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try to uninstall and reinstall the Printer software.
This should resolve the issue for you.
If you need any further assistance on the issue, you can mail me at
thumuvikram@rediffmail.com . I'll be glad to help you.
Bye.