MY DYNEX WEBCAM WON'T SHOW ON THE MONITOR, BLACK SCREEN
The answer is posted by user Andreole on Amazon.com :The web is full of posts by irate purchasers of this little camera that simply couldn't get it to work. With good reason. The software that is shipped with the product is total junk. Fortunately what is available on-line is better. Here's how to solve the black screen problem on an XP. The key is not to allow the machine to install the driver for you. You must install the driver from the device manager in your system folder. The reality is that it is a nice little device ONCE you get it to work.
First, toss the software that came with the camera. Go to http://www.dynexproducts.com/pc-459-10-dynex-desktop-web-camera.aspx and download the software you actually need to run the device. (If you previously installed the software, it would be best to remove it before starting.) Download the new software, unzip it and you'll have a dynex folder containing an install file. With your camera NOT connected to your computer, install the software, including the WebCompanion2 program from ArcSoft (this will happen automatically after the Dynex software installs). Reboot if asked to do so. Hook up the camera. Abort any attempt by the computer to search for the needed driver itself. Go to your control panel and find your systems folder. In that folder, find the device manager under the hardware tab. Locate "imaging device" and locate the Dynex camera. Right click on it, then select "update driver". Again, don't let the computer find what you need. Opt to manually locate it and direct the computer to look to the dynex folder most likely on your desktop or found under Programs. Three drivers are found. Two certified and labeled "PC Cam", the other not certified and labeled "Dynex Cam". Select Dynex. That's it. Your camera should work.
Obviously, this is not the way these products should work. You should not have to go through so much grief just to install it.
Oct 24, 2008 |