Question about Sony Playstation 3 (PS3) Console
I get the "DNS Error - 80710102" even after a configuring a static ip address on my belkin N1 wireless router. If i let the ps3 try to set up using the easy option on my ps3, it fails when it tries to connect to the PS network with the same dns error. Please help.
I have exactly the same issue as some of you above. As soon as I start my PS3 I manage to log onto the network for anywhere between 2 seconds and 2 minutes before I get the dreaded 80710102 error and have to reboot the PS3 to reconnect. I wrote to Belkin tech support and got the following reply... I Haven't tried it yet so don't know if it really works but thought I'd post it up here in case it helps anyone else out...
Thank you for contacting Belkin Technical Support.
We understand that the router does not support PS3. We apologize for the inconvenience caused.
A) To isolate the problem, please follow the steps given below to update the firmware and configure the router:
We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.
Please download only the relevant firmware on the router from the link given below. The firmware file would be according to the router version:
and save it to the computer.
- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.
Please follow the steps given below for configuring the router:
- Disconnect the computer from your Modem provided by your "Internet Service Provider" (ISP) if it is connected to the computer.
- Reset the router to "Factory Defaults". The reset button is found at the back of the router. The reset procedure is,
- Unplug the power cable and then plug it back again. Wait for 5 seconds.
- Locate the reset button (inside a hole) at the back of the router.
- Hold down the reset button till the power-light turns solid, and then release it.
- Connect the router to either the telephone line or the filter.
- Connect the computer to port number 1 of the router.
- Make sure the corresponding lights are lit. The telephone light should be ON and solid.
- Make sure your computer has a valid IP address by following the steps given below.
1. Click on “Start” -> “Run” -> and type “CMD” and click “OK”.
2. Type “ipconfig” in the black window and check the IP address.
3. It should be in the range of 192.168.2.x, where “x” ranges from 2 to 254.
- If it is not a valid IP Address, please assign a static IP address, "Subnet Mask", “Default Gateway" and "DNS Addresses" in the computer by referring to the link below.
- Please reset the Internet Explorer browser settings by following the steps below.
- Open Internet Explorer. Click on “Tools” -> “Internet Options”.
- Under the General tab, click on “Delete Files” under “Temporary
Internet Files” and select "Delete all Offline content" box.
- Click on “Clear History”.
- Under the Connections tab, select “Never Dial a Connection” and
click on “LAN settings”. Uncheck all the options and click on “OK”.
- Under the Advanced tab, click on “Restore Defaults”.
- Click on “Apply” and then “OK”.
- Log on to router setup page by typing “192.168.2.1” in the address bar of the browser. By default the password is blank.
- On the left under “Internet WAN”, click on the option "Connection Type".
- Select “PPPOA”, (If it is ADSL)/ PPPOE (If it is DSL) and click on “next”.
- Type in the user-name and password and then re-type the password given to you by your ISP. Make sure you type in the full user-name.
For Example, the format for the User-name should be "yourusername@yourISP.com or .net"
- Also confirm the settings of “VPI/VCI”, “Encapsulation” values from your Internet Service Provider (ISP) and configure the same.
- Change the “MTU” to “1400”.
- Click on “Apply Changes” button at the bottom. Wait till it saves the data.
- Click on Home on the right top corner and then click on the "Connect" button. You should be able to go online.
B) Configuration of PS3:
Please contact Sony and assign static IP address and DNS on the PS3. The static IP address should be assigned in the range of the router. For example: 192.168.2.200. The IP address you assign should not be used by any other device on the network. Please confirm the ports to be opened for the PS3 from Sony.
1) Please follow the instructions given below to forward the port numbers for PS3 on the router:
- Please open the Internet Explorer and in the address bar type in "192.168.2.1" and "Enter". The computer should be connected to the router with an ethernet cable.
- Leave the password blank and click on "submit".
- Click on "Virtual server" under the "Firewall".
- Enter the port number under "Inbound port" & "Private port".
- Enter the Static IP address of the PS3 under the "Private IP address".
- Check the "Enable" box and click on "Apply changes".
2) Please follow the instructions given below to enable UpnP on the router:
- Log on to the router web interface at http://192.168.2.1
- By default, the password is blank.
- Click on System setting under "Utilities".
- Against the heading "UPNP Enabling", choose "Enable".
- Click on "Apply changes".
Note: The NAT feature on the router is enabled by default.
If the problem persists, please get back to us with the following information:
1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or Static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”. Please confirm if the router is F5D8635?
4. Using the router, if the connection is stable on all the wired and wireless computers?
5. If the PS3 works fine with other networks?
6. When does the error come up? If it comes up for both, CAT5 and CAT6 cables?
Posted on May 28, 2009
When you go into network settings in the settings menu bar, pick the first option settings and connection status list. your signal strength should be a minimum of 90% if not it will not sign in i had simmilar problem so i moved my wireless hub just outside the room i was using the ps3 in and now the signal strength is at least 95% and i have no problems. please feel free to ask any questions.
Posted on Jan 07, 2008
I had this problem initally when trying to connect with my Belkin N1 and my ps3; and even my wii wirelessly. I noticed when I FINALLY got it to work, Belkin reads the 'Default Router' on your ps3 as your 'IP address', and vice versa
When entering in your network settings on your ps3, you will need to enter in your 'Default Router #'s', where is ASKS 'IP Address' #'s
Where you enter in the "IP ADDRESS" on your ps3m you will need to put in your 'Default Router" #'s.
I believe this should help, I hope it does. Take care
Posted on Feb 07, 2009
I have a Belkin N+, but I get the same error message. If you just don't touch it from start up and let it continue trying to connect, it'll work fine. Sometimes it'll connect right away, sometimes it'll take about two minutes. Once it's connected, you're all set. If you stop the connection and try to restart it, you will most likely time out before you're connected. You have to let it auto-connect at start up. I've been doing this for a few months with hardly any problems.
Posted on Feb 18, 2009
Same i even tryed rebooting is it my router does belkin not work why dont they make it easier for gods sake
Posted on Sep 15, 2008
Same thing becklin wireless router 100 signal no internet connection drives me mad tried restarting everthing deos my nut in
Posted on Jul 11, 2008
SAME PROBLEM HERE. TRY RESTARTING ROUTER AND MODEM AND PS3. THIS USUALLY WORKS FOR ME.
Posted on May 22, 2008
I how the same proble so i see if putting the wireless router near my PS3 will work then ill move it later thanks for the help.
Posted on Mar 06, 2008
I have 100% signal and still have the same problems described above...
Posted on Feb 06, 2008
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