Question about HP Broadcom NetXtreme Network Adapter

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Network adapter is working but still not getting good connection

When trying to load cable installed CD...getting "connection not present" error message

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Re: network adapter is working but still not getting good...

Make sure the light on your cable modem that represents your connection to the computer (it might be marked LAN, Ethernet, or PC) is lit up and isn't flashing. The light will tell you if your network card is properly connected to the cable modem.

If the light isn't on, make sure you've connected the wire to the right port on the cable modem, and try restarting the cable modem by unplugging it, wait 30 seconds, and plug it back in.

If it still doesn't work after that, contact your Internet provider. Their technical support department can help you get it set up.

Posted on Dec 10, 2007

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