Question about Samsung CLP-500 Laser Printer

2 Answers

Samsung CLP-500 cutting off print

When duplexing with this printer, about 1" of print on the right side of the 2nd side of the page is cut off. Non-duplexed pages and the front side of duplexed pages are fine. Once in a while the top line of print on the 2nd side will also be "scrunched" vertically. The duplexer has been replaced. Additionally, getting continuous "replace cyan toner" message, but all colors print ok. Any help is greatly appreciated. Thanks.

Posted by on

  • Anonymous Jan 23, 2009

    I have this same problem, but it's not always duplex printing. And not specific to color or black/white printing... And it's not always consistent. I could be printing 6 pages, 4 could have the right 1" cut off and the remaining 2 pages could print fine... HELP!

  • Anonymous Mar 26, 2014

    does not print duplex

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 217 Answers

Re Replace toner message.

Do an information print (MENU, ENTER, ENTER)
This will tell you the pagecount of the various units of the printer

Imaging Unit (Drum)
Transfer Belt (ITB)
Transfer roller
Fuser
Toner Cartridges

etc

The counter for the Cyan toner will simlpy indicate that this is near, at, or over the 'capacity' for this cartridge.

There are
1.5k colour and 2k black 'starter' cartridges
2k colour and 3k black 'standard' cartridges
and
5k colour and 7k black 'high capacity' cartridges.

NOTE even if you only have a single dot of (say) cyan on a page, the counter for that colour will be increased by 1 when that page is printed. 'Empty' cartridges are often far from empty in reality, ans there is no toner sensor, just the counter, which is reset when you install a new cartridge.

The missing print on one side of the reverse side of duplex printed pages is quie a puzzle, as the duplexer simply turns the paper over and presents it to the transferbelt and transfer roller for the second side.

Check the transfer roller is in place properly (open the duplex door - black foam roller A4 width with purple plastic tab on one end black on the other).

Is the duplex door fitted correctly, does it close correctly ?

Posted on Jan 18, 2008

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

The duplexer is bad or needs to be realigned, shake up the cyn color. it mostly likely low.

Posted on Dec 06, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a pc and a macbook pro. I can duplex print on the pc but cannot seem to duplex print on the mac using word 2011. How do you duplex print using a mac and printing with a Samsung CLP 510 EMAIL


To print duplex on a Mac:
1. After finishing your document, go to File >> Print. You will see something like the following:tcdb28.png
2. Make sure that Layout is selected: tcdb28_0.png 3. Under two-sided, make sure than Long-edged binding (or something similar) is turned on. tcdb28_1.png

This will allow you to print duplex (two sided) on the Mac.

Feb 09, 2011 | Samsung CLP-510 Laser Printer

1 Answer

Printer cuts off 1'' off print on the right side of paper all the time. It doesn't matter what our margin settings are. What could be the problem?


Print a test page by holding down the UPPER LEVEL button for 2 seconds.
If this test page prints fine it may be a driver issue.
If the test page has the right side cut off as well then something is blocking the laser on that side of the printer. Most likely place is something around the drum cartridge area. If you are familiar with the printer and this cartridge you can try removing it and checking this area for a scrap of paper or something blocking the laser light from reaching the drum.

Oct 18, 2009 | Samsung CLP-500 Laser Printer

1 Answer

Greyed out duplex option Samsung CLP-310


does the printer have a duplex option,if yes should be able to print,check driver.if no,option does not allow you.

Jul 06, 2009 | Office Equipment & Supplies

1 Answer

Samsung CLP-500 output problems


i have found that removing the toners, and shaking them side to side, while keeping them horizontal, which seems to spread the toner for even distribution. This can sometimes fix the problems with fading prints. hope it helps.
Margins i think might be a problem with the wysiwyg of the program, some don't do it well, but also excel in particular has a shrink to fit page option, you may find the percentage not at 100%. you can also copy an excel table to word and print from that if it is driving you nuts.

Jan 23, 2009 | Samsung CLP-500 Laser Printer

1 Answer

Printing Large Top Margin


check the header and top margin in your application. (word, Note pad, etc..)
default top margin for Microsoft word is 1".
also check the orientation of the printer output.

Nov 24, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Printing computer code what what I asked for!


Goto samsung website
http://www.samsung.com/us/function/search/resultList.do?searchWord=clp-500
download the printer driver and software.
un install the printer driver and software from control panel>>add and removed software.
install the downloaded clp-500 printer driver and software.

Sep 22, 2008 | Samsung CLP-500 Laser Printer

1 Answer

CLP-500 is printing only on left side of paper


You'll need to look at

Drum Unit - these can go beyond their rated life

Transfer Belt - these can fail suddenly and dramatically, often quite soon after their rated life is reached.

Also check Transfer Roller (open the duplexer door to see this - grey (black when new) foam roller about 25mm diameter purple plastic tabs on ends (1 may be black). This is critical to good quality prints, as it maintains the contact between paper and Transfer Belt AND electrostatically pulls the toner off the Transfer Belt onto the paper.

Sep 01, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Samsung clp 500


i cant answer but have same problem this printer was around $500.00 & is ****!

Jun 19, 2008 | Samsung CLP-500 Laser Printer

1 Answer

Faded Laser Printer


LASER UNIT NEEDS TO BE CLEANED IN CASE THE TOP GLASS THE SAME ASSEMBLY IS CLEAN HAPPY FAXING OMNIPRESENT

Sep 15, 2007 | Samsung CLP-500 Laser Printer

Not finding what you are looking for?
Samsung CLP-500 Laser Printer Logo

476 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Victorman
Victorman

Level 3 Expert

840 Answers

jasbo
jasbo

Level 3 Expert

2237 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...