I also cannot see the GPS when I plug into my USB. Unit froze on a trip and I hit reset several times. Nothing happened. Then I pushed the reset and power button at the same time and a bootloader menu came up. I did not know how to get out of it so I hit the power button again and it formatted the HDD. Now I can't get past the opening screen. Can't download from internet because computer does not recognize GPS plugged into USB port. Instructions said you have to be at map menu page in order to see GPS. Had a 2000 that repair kept for 8 months. They finally sent me a 2200 and I had problems from the get go so I traded in and paid the difference for the Maestro 3250. Big mistake.
Comments:
Nov 09, 2009
- After posting for a set up CD, I received help from another and thought I would pass it along. His advise was to go to the Magellan website and download the newest firmware updates. Then try to run the update.
Magellan will repair or replace any of there gps sytems that were rendered inoperative due to their updates. they will check your account to see if you downloaded the update.
?register your unit on magellangps.com if you havent already
?download the update
?attempt to install update on your computer
?call magellan tell them your unit is not booting up after the update
Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971
I called and they gave me a RA # to send the unit back for repair. Thanks Imbmetz1 I might have closure on this problem. Hope this helps you too.
Nov 09, 2009
- Sorry Bill. I meant to give you a 5 thumbs up because you were definitely helpful. Must have clicked on the wrong one by mistake. Went back in and tried to change. Hopefully it changed. Thanks
I had the same problem. Is your GPS still stuck at the boot screen? Perhaps I can help. Please email me
the detailed steps you have taken until you got stuck. My email is kazi at
hotmail dot com.
go HERE, he/i will tell you how you can get it repaired free. this can be fixed but it requires a lot of time and patients..
i dont think there is enough space here to explain fully how to restore the gps....you cant make it any worst but why waste your time if you can get it done for free.
Comments:
Nov 09, 2009
- hi yuppie_me, im confused, is this the same question as before. i just noticed the somewhat helpful rating.
i thought you said i had helped you. curious as to why it got down rated ?
bill
Nov 10, 2009
- thanks Yuppie_me,
its probably not you, its probably this goofy rating system they have here.
thanks for the thumbs up
bill
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Asker's Testimonial
"
Bill....you are great. I give you a 5 thumbs up. Very heplful.
" - yuppie_me
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