Question about Western Digital Caviar SE16 (WD5000AAKS) 500 GB SATA Hard Drive

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Wd problems hello i need a geek tech. my wd 500 external is not working properly. when i open it up on my computer it shows the driver but not in the usual blue (wd) color. it shows that it has 365Gb used up. i open it all the folders are there but i move the mouse over one of them and it shows that the folder is empty. i even go further by opening the folder and sure enough it is empty. i have defrag the drive but still no success.

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Re: wd problems

Change the drive letters, worked for me. I have 2 WD My Books, I made one R: and one S: worked fine after that. On vista go to Control Panel -> Classic View -> Admin Tools -> Computer Management -> Disk Management -> Right click on WD drive and change letter. For some reason G, F, E, ect seem to run into some problems

Posted on Feb 28, 2009

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Re: wd problems

Probally system restore check points if the hard drive has been connected for a couple of months or there has been huge installation on the hard drive ,turn off system restore for the drive click right on my computer>system restore , click on your external Hard drive click settings and press turn off system restore on this drive.That should free up the space caused by system restore check points.

Posted on Dec 09, 2007

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I have a WD extern harddrive model 25001032. Icannot open it in windows 7. do I need a new driver? and where can I get it?

Download a program called discovery from WD, it is free. When installed, plug in the drive and run the discovery program. Your drive should work properly. Please let me know how it works for you.

Aug 04, 2011 | Western Digital My Book Essential Edition...

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My WD 1tb harddrive is no longer showing up on my computer. When I plug it in to the USB my computer states the drivers are installed correctly but it is not showing on "My Computer" or any other...


Connect the external drive to another computer and observe if it's going to work perfectly on that computer.

Which ever the case may be, here is what you need to do on your computer;

Insert the external drive into your computer

Go to device manager.

Go to the name of the external drive.

Right click on the external drive and click 'Uninstall"

Allow the external drive uninstall from your computer.

If possible uninstall every other device under the "Universal serial bus controller (usb).

Once this is done, disconnect/remove the external drive from your computer.

Restart your computer.

Wait a while for the computer to boot computer. Also whatever you have uninstalled from the device manager, might install automatically. Which ever the case maybe, make sure your computer has finished booting or installing any device before you attempt to insert the external drive into the usb.

Now insert the external drive and wait for the computer to install the external drive, then observe if it will open this time around.

By now it should open. But if it doesn't open, please let me know so that I may direct you further on what next to do.

I wish you good luck.


Jun 12, 2011 | Western Digital My Book Essential Edition...

1 Answer

I have a WD 500GB External Hard Drive. It has

That could even be a USB problem, I have the same one, my issue turn out to be just power. You are not the first one to have that problem. Replace the USB cord and see if that affects anything.

Mar 25, 2010 | Western Digital My Book Essential 500GB...

1 Answer

Wd 500 not showing

It may be in raw format. Go to Control Panel-Administrative Tools- Computer Management- Disk Management. It will show all your drives and their formats. You can format from there if you need to.

Char S.

May 30, 2009 | Western Digital My Book Essential Edition...

1 Answer

Mac not Reconize my MyBook

load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.

Mar 09, 2009 | Western Digital My Book Essential Edition...

1 Answer

MyBook not recognized by Mac

I am having the same problem!!!! I have my time machine backups on there and I cannot access them! Class action lawsuit???

Mar 09, 2009 | Western Digital 500GB My Book World...

1 Answer

WD Elements 500 GB

Hi bobo08,

I'd first check to see if the drive is working correctly with some utilities that WD provides, then once you determine if the drive works, you can either return it the retailer or it's working correctly by using these utilities. Here's the link to that drive. HERE

Good Luck


Jan 01, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...

2 Answers

500 GB WD external hard drive not mounting

Just go to the drive icon in the mycomputer and open the drive you can get the files no need to go the utility

Jul 23, 2008 | Hard Drives

1 Answer

No drive letter

When remove the drive do this steps properly first when you want remove the drive remove safley than remive it

Jul 13, 2008 | Western Digital My Book Essential Edition...

6 Answers

External hard drive not recognized

I recenctly bought a my book 500 gig drive and it is usb.
the firsttime I plugged the usb cable in it worksed. I had only a 40 gig ide harddrive and so I ordered an internal 500 wd hard drive to replace it. The internal 500 gig is a sata drive. first I cloned the 40 to the sata 500 and then copied the external 500 to the internal. I mover the cables to then make the internal 500 sata my boot drive. The computer would no longer show the external e\when i used the windows explorer. the device manager said it was there and working with no problem but windows did not see it.
After several experiments with diferent configurations I have concluded my motherboard wasauto configuring the external and internal 500 drives as drive 0. Since the usb was detected first and was notthe boot drive then windows assigned the internal drive as drive 0 and since the usb drive was drive 0 also it would not work. windows ignored it. my solution was to return the ide as the boot drive and plug the sata into a slave port. with that configuration both drive are seen and work normally. It took me several days to find this arrangement. so since my sata ports are auto configure and the external has a sata connection i will install an esata port adapter and try to hook it up as a slave sata drive so i cab\n use my internal 500 sata drive as my boot drive.
sorry this was so long but it is my solution to what others may be facing.

May 12, 2008 | Western Digital My Book Essential Edition...

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