Question about Canon LaserClass 2060P Plain Paper Fax

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Canon fax 2060P not recieving faxes

We have a canon fax 2060P that sends faxes but will not recieve, it rings and the display says recieve (not recieving like it does when it is working) Any ideas are greatly appreciated.


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Re: canon fax 2060P not recieving faxes

It sound like your machine is set to answer in manual mode. should be button on cotrol panel to set answer mode. when it in manual mode fax will ring but nothing happens till you hit start button.

Posted on Oct 01, 2008

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Re: canon fax 2060P not recieving faxes

It seems that the protocol is failing. Just check, by printing a receive report. If there are errors it is after the check frame. If no errors, it is failing before the check frame. In either case, 1st aid is to listen using a handset for noise or static on the line. If the line is clear, then you will have to call service to change the tx/rx attenuation.

Posted on Feb 27, 2008

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Hi slickkitty
Only one press for each display,
When you press the FAX RECEIVE MODE button, the display should change each time you press. eg: AUTO, FAX ONLY
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Hope this will help, if it helped you, please give a rating.
Good luck

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  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
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    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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