Question about Microsoft Xbox 360 Console

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Disk tray won't open

It doesn't open how do i fix it please

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  • BlazenBeaver Dec 06, 2007

    I can open my disk tray when my xbox is on its side but it wont close. I can only close it by turning it upright but when i try to open it while its upright it gets stuck and wont open.

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I had this problem with my first console...

When i pressed the Eject button the tray didnt always came out.

Solution 1: Try moving the tray left and right (or up and down if you have your console vertical) imediatelly after pushing the eject button applying a bit of pressure ... and when you feel the tray pushing back... well, let it :)

Solution 2: (worked permanently for me): With FINE sandpaper rub out all the little edges around the inner part of the Tray´s Faceplate, on MY console the problem was a little edge of excess plastic, so i noticed easily...)

Hope this helps...

Posted on Dec 06, 2007

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Call Customer Support: 1-800-4MY-XBOX

Posted on Dec 06, 2007

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brianw74
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SOURCE: My X-Box 360 won't read my games all I get is open tray or unreckonized disk how can i fix it?

That is your drive thats crapped out....if you put in a game and it says open tray, time for a new disk drive or another 360....sorry

Posted on May 03, 2012

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