Question about Fujitsu ScanPartner fi-5120C Pass-Through Scanner

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Code DS42019 I am having problem with my scanner give me a suggestion the error code is Code DS42019

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  • Anonymous May 26, 2008

    error ds42019

  • Anonymous May 29, 2008


  • itsm Aug 19, 2008

    Problem with the size of the paper?

  • mike511 Sep 26, 2008

    Same problem. Reinstalled twain driver. Works intermittantly.

  • Anonymous Sep 30, 2008

    same problem, unit is only two days old and having this trouble. Is it fixable? will this continue.

    have the fe-5110C image scanner

  • ashka1234 Nov 13, 2008

    connection to computer get lost many times and have to go thro' restart and plug in plug out take time & effort

    pl help

  • gldw Jan 28, 2009

    I have the same problem using a Fukitsu 5900 with scandall pro software



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I had this same problem after an office move at my workplace. I tried moving the USB cable back to its original port and it worked fine!

Posted on Jun 29, 2010

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I restarted the print spooler and this resolved the issue.

Posted on Jan 07, 2015


Had the ds42019 error message on a Dell GX270 PC. The solution that worked for me was to install a USB 2.0 card and use the scanner on one of these ports. Apparently the PC has power problems and the USB 2.0 helped alleviate this.

Posted on Oct 13, 2008

I have to restart the PC to scan properly again. If I find anything more will post soon

Posted on Aug 19, 2008

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Posted on Jan 02, 2017

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1 Answer


Hi Alafin,

An error code of L4 suggests a motor error. It could be something as simple as a loose cable but it could be a bad motor. I would suggest you call on a local dealer to repair this as you will probably need new parts.

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FUJITSU Twain 32 - Code DS42019 Error pops up on screen whenever I try to use my scanner. I have restarted it many times. Any advice?

Here's what I've done. Maybe it's too late to help.
1) install the latest driver
2) restart
3) go to device manager
4) right-click on unknown device and click update driver
5) Select Let Me choose and select an imaging device
6) Click have disk and browse to c:\windows\fjmini and select fi4120c.
7) let it install the unsigned driver
8) You may have to restart after installing
9) Try opening your scanning software and then select the WIA driver for your scanner
I've installed many fujitsu scanners on windows 7 systems
Works perfectly.

Apr 21, 2011 | Fujitsu ScanPartner fi-5120C Pass-Through...

1 Answer

Gives error 51-2Y I already did a cold reset and reset to factory settings it did not help can it be a fuser error? if not does anyone know what it is. I appreciate any response thank you Frank

Did the printer have a rough ride? HP's service manual suggests this to be a laser error on the yellow laser scanner, though these printers usually withstand shipping without any problems. Just for grins, if you can get the printer to get to READY again, run the printer through a complete calibration (from the control panel: Configure Device/Print Quality/Calibrate Now). The DC controller circuit board is also a possibility, but given the error code popped up almost as soon as you plugged the machine in suggests the yellow scanner has suffered some sort of mechanical damage from the trip. If the calibrate routine doesn't remedy the problem and you want to be sure, you could do the major disassembly required and swap the yellow scanner with the scanner for another color in the printer and if the error code changes to 51.2M (magenta), 51.2C (cyan) or 51.2K (black) (the code will reflect which scanner you exchanged with the one in the yellow position) you'll have confirmed the scanner is the problem, or if no change, then the DC controller is next in the chain.
Any further questions feel free to ask.

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Want to put java app in my nx G381i

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Fujitsu scanner fi-6130. i have an error DS42019 asking to check power cable, etc. cannot find a solution. it is a scanner

This is a 6130 model scanner? For power problems, it is either going to be the power adapter or the control pca board that is inside the bottom of the scanner. Make sure you are using the correct power adapter. If you happen to have a volt meter, then check the output voltage of the adapter with the meter.

Aug 18, 2010 | Computers & Internet

1 Answer

How can I resolve this issue: Communication Failed. Make sure that the power is on, the cable is firmly connected, and the scanner is not use by another application. For details refer to FUJITSU TWAIN 32...

Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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If connected via USB, unplug cable and insert into another available port and error message should disappear.

Nov 14, 2008 | Fujitsu fi-5120C

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How to Default Duplex Scanning

  1. Image Scan Can not be Found.
  2. please check and Cable connection
  3. and the scanner is not used by other application.(Code:DS42019)

Jul 02, 2008 | Fujitsu fi-4120C Path-Through Scanner

1 Answer

Fujitsu Error

try a new paralel or usb cable you might have gotten a defective cable

May 22, 2008 | Fujitsu fi-5120C

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