Question about Canon EOS 400D / Rebel XTi Digital Camera

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Transfering Photos I'm using the USB cable provided to connect my XTi to my computer to transfer images. But the EOS Utility software is not allowing me to click on "Start to download images". Also, when I turn on my camera the LCD monitor says "busy" in the top left corner. What am I doing wrong?

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Re: Transfering Photos

In your case it seems like the software is the problem, try uninstalling it completly and reinstalling it back after a restart of your machine, also check this:
If this does not solve the problem then try using any other software for downloading pics from your camera or simply use the windows built in feature like:
Going to my computer, and check if you can see your camera drive there and simply copying and pasting from there. (see if this helps you).
I hope it helps you!

Posted on Dec 07, 2007

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Sounds normal. You could get a faster computer. I like using a  USB card reader. 

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I believe there are 2 modes of usb transfer that you can pick in the camera. They are set somewhere in the menu in the options. If you go through the menus thoroughly you'll find it. One option is for connecting the camera directly to a printer and the other is for computer transfer (there might also be an Auto setting but I don't remember for sure). Make sure that setting is set for computer transfer. If that doesn't fix your problem, re-install or update EOS Utility / ZoomBrowser.

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I am not sure about this matter but it seems there is a problem with your new computer. it might not recognize the usb cable.
try to plug your camera in another USB port and try again.

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You can actually still keep taking photos with your camera without loosing the images. The XTi will never delete the images off a card unless you press the trashcan key and tell it to "delete all".

It's always good practice in these situations to have a memory card reader handy. You can pick up a compact flash reader for your XTi for about $14 at BestBuy or many other retaillers.

But to answer your question: Use the ZoomBrowser EX software that came with the camera. If your Picasa is set to automatically connect and download every time the camera is connected - temporarily disable it. That way it wont inturrupt Canon's software (which I prefer).

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