Paper jams by bunching up between drum and fuser. Upon inspecting output side of fuser, I can see paper scraps bunched up between the lower frame and the rollers, wedged in behind the plastic frame so they can't be dislodged (without pulling the fuser assembly out and possibly partially disassembling it)
Is there a source online for the appropriate service manual, or a link that shows the correct procedure? The fuser does not appear to be easily field-removable; I am extremely reluctant to start pulling case components without knowing the precise order of R&R.
Is there a source for a current parts list, and logical sources of parts, in case I need new components or assembly?
Is there a way to remove this material without major disassembly, and check to ensure none of the drive is stripped or loose?
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Pull the paper tray completely out of the printer.
Pull the jammed paper up and out of the printer.
Press the cover release button and then open the front cover.
Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown below.
Open the back output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7. After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
Open the jam clear cover. Pull the jammed paper out of the fuser unit.
Close the jam clear cover. Close the back output tray.
Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
take your drum unit/toner out and close door to see if "jam" goes away. if so, look closely on bottom of drum unit in the middle. may be a scrap caught in there. if jam doesn't go away, you may have a piece caught in the fuser which is just b4 paper exits and that area is not easily accessible w/o tearing machine down.
Hi Good day!! here are the steps how to remove paper jam in brother hope it help's you!! 1. Pull the paper tray completely out of the printer. 2. Pull the jammed paper up and out of the printer. 3. Press the cover release button and then open the front cover. 4. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out. 5. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared. 6. Open the jam clear cover. Pull the jammed paper out of the fuser unit. 7. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step. 8. Pull the Duplex Tray completely out of the printer. 9. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer. 10. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 11. Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 12. Put the drum unit assembly back in the printer. 13. Put the paper tray in the printer. 14. Close the front cover.
The most common cause for jamming every copy on this model is a broken fuser drive gear. If you open the right side door you have a gate that flips open with a bunch of "teeth" on it. This gate is part of the fusing unit. If the paper always stops in this area when entering the fuser it is a broken drive gear. Your Xerox is made by Sharp. The part number for the gear is NGERH0540FCZ3
Perhaps you can find a local repair person who can replace it for you.
The fuser is most likely your candidate. A drum transfers the image onto the paper, but the transfer is made with an electric charge. The fuser applies heat and pressure to bond the toner to the paper.
If the fuser rollers are worn or there's heavy buildup on them, they will cause the paper to skew, crease and/or jam.
In the case of the paper bunching up and looking like an 'accordion', if this happens at the entrance guide to the fuser assembly, you're pretty much guaranteed the fuser's either jammed or defective.
First of all...that number is not the proper model number, so clarifying that might help further, but regardless, the paper is getting jammed in the fuser and it sounds like it probably needs a heat roller and/or pressure roller replaced, and possibly the picker fingers
Loud clacking sound, jamming in fuser ? sounds like the gear that turns the fuser are bad and not meshing together,
accordion jam is the fingers or claws that ride on the fuser roller are probably worn out ( these can be replaced usually 3-5 ).
You can buy the parts and replace them yourself if a handy person, not that difficult.
Check the paper output area ( around the output rollers) for a small piece of paper. You may need to disassemble the output paper assembly, and clean the rollers, or replace the paper output assembly.
In reality, what you have is one part of the printer trying to "push" the paper, while another part of the printer is trying to "pull", resulting in the wrinkle.. The problem may also be with a paper output sensor being stuck, which is why I suggest you check thoroughly for paper scraps in the output assembly.