Question about HP OfficeJet 6210 All-In-One InkJet Printer

2 Answers

Error message 0xc0620004 411:lib_Micci2.c

Shut machine off. Unplugged. It runs a self test, initializes and then gives above error. Problem started with 'carrage lock' message.

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  • GIANLUIGI Feb 02, 2008

    HI, YOUR SOLUTION PROBABILY IS FANTASTIC BUT I DON'T UNDERSTAND ALL ENGLISH/AMERICAN WORD. CAN YOU HELP ME TRANSLATING IT IN ITALIAN? THANK YOU, GIANLUIGI

  • tjwoodward May 10, 2009

    Same problem as the others except, no resolution. Did everything that was suggested. One wrinkle to my problem is that the printer has sat idle (power off) for 2 years. Help!!!

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Hi, after trying all these solutions, I still got the error message. What worked for me: Check the flatcable from the print heads. When reconnecting this cable, it will be dabaged, and the metal contacts will fold back, thus making no contact. After fixing this flatcable, it works like a charm!

Posted on Jul 23, 2008

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Hi,

Please follow the below given instructions to resolve the issue as this issue may occur because of ink system failure of the All-in-one.

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Clean the cartridges by following the below given instructions:

Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom.

Also clean the cartridge carriage rod with a soft lint free cloth to resolve the issue.

Even if the issue persists, then try resetting the All-in-one to factory defaults.

Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Posted on Jan 10, 2008

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1. Power cord is plugged in and the power switch is turned on:

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