Hi! I just discovered a solution to this seemingly common problem! Simply ensure your camera is facing lens upwards to the sky (it doesn't necessarily require light for this to work, I tried it under the desk!), and turn it on. It works every time, no funny business! Try it, I hope it works for you. The camera shop tod me it was a circuit problem which would cost $200 or more to fix, but no need, my camera is working again! :)
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Most likely the shutter "curtain" (a few pieces looking like sheet metal just behind the mirror, designed to protect the camera CCD from dust and damage due to too much light) is not opening. This will require servicing by Olympus, since you will have to take the camera apart to be able to reach this camera part. Unfortunately, this may be a pretty expensive repair.
1 Open the lens barrier fully. • The current flash setting is displayed on the monitor. 3 Press íagain to set the flash mode. • Each time you press í, the flash mode changes in the following sequence: “AUTO” – “ Red-eye reduction” – “ Fill-in flash” – “ Flash off”. 4 Press the shutter button halfway. • When the flash fires, the orange lamp lights steady. 5 Press the shutter button fully to take the picture. Flash off, ( it looks like a lightening strike with a line going through it) that will dissable the flash
It sounds as if when the camera was dropped it impacted the image processing chip inside of the camera thus why the LCD screen appears gray in color. You may want to call Olympus and discuss repair options. Their telephone number is 800-622-6372 option 2 and then option 3.
I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design. Hope this helps. Very best regards Peat.
tiny bits of juice, remember? maybe (or I am sure) this tiny became corrosive inside the camera. (orange juice is the no.1 in my corrosive juice list, water is the least). You need to open and clean it, or a pro fix is necessary.
The problem you are experiencing is due to the shutter being stuck closed. Normally the shutter is kept open while you compose the image, and then when you push the button it closes and the CCD records what it was seeing at that moment. When the shutter is stuck the image is blocked from reaching the CCD at all times so you can see nothing. Unfortunately the shutter is a tiny delicate component buried deep within the lens assembly and is not accessible without complete disassembly. I would suggest finding a repair center to ship the camera to, or replacing the camera. I would definitely not _gently_ tap the camera on a hard surface to possibly dislodge a slightly stuck shutter blade. This could easily cause further damage to the camera. However, you are not me. ;)
Advance Camera Repair